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OutMatch vs UKG comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OutMatch
Ranking in Talent Acquisition
28th
Average Rating
7.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
UKG
Ranking in Talent Acquisition
6th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Benefits Administration (4th), Talent Management (6th), Employee Scheduling Software (1st), Cloud HCM (6th), Employee Time Tracking Software (2nd), HR Analytics Software (2nd), AI-Agents for HR (5th)
 

Mindshare comparison

As of July 2026, in the Talent Acquisition category, the mindshare of OutMatch is 0.8%, up from 0.1% compared to the previous year. The mindshare of UKG is 5.7%, up from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Acquisition Mindshare Distribution
ProductMindshare (%)
UKG5.7%
OutMatch0.8%
Other93.5%
Talent Acquisition
 

Featured Reviews

reviewer1242804 - PeerSpot reviewer
Self-employed
Good work-related personality survey, but it needs to be updated
When it comes to understanding personality, the models are not dynamic enough. They use old, obsolete or outdated terminology. In general, they need to be updated. They need to include more dimensions for analyzing personality. They do not have an option for Saudi norms, or Arab norms, so we utilize the US norms. The problem is that these are not right for people working in the Middle East because the market is different and the culture is different. The US norms do not, for example, take into account the problems associated with regions that are underdeveloped culturally. I would add a dimension that deals with how the person perceives the culture of their society or the culture of their organization. It would help to determine how honest they are in their understanding, as opposed to pretending or being a hypocrite. It is important to do this in a sophisticated way so that they people do not figure out the reasons underlying those items, otherwise, they may get defensive and only answer the questions in the same way that they would answer their employer. Another dimension they should add deals with personal lifestyle. I work in the area of human health, both physical and mental, and it is very important to understand the employee's lifestyle. It is something where people often do not tell the truth unless you know them pretty well. For example, sometimes people deny that they are smoking or drinking, yet the reality is that they have these habits. People who are overweight sometimes deny the fact. Psychological problems are the same. OutMatch is not competitive in the Middle East.
Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is that they have several competency models."
"OutMatch is a very good tool, and I think it's among the best in this field, but it needs updating and it needs more development."
"Ability to have multiple HR processes within a single package."
"I have found UTM and the Payroll Gateway to be fairly easy to use."
"Employees love to see their paychecks as soon as payroll has processed."
"I like UKG's integration."
"I really like the robustness of the Payroll Gateway."
"Customer service is 10/10."
"It is valuable to have the employee information starting with them applying for a position prior to hire, it is easy to set up a new hire since all the info is there, and it is also great that employees can edit their information and their performance reviews are all in one system."
"Payroll BI reporting, performance management, and onboarding are valuable features."
 

Cons

"When it comes to understanding personality, the models are not dynamic enough. They use old, obsolete or outdated terminology. In general, they need to be updated."
"Often run into the custom zone for any needed features which could be considered standard."
"Hard to mention one, but perhaps only the amount of time it takes to reach customer support, but once you're on the phone with someone, they seem to know exactly how to fix things given the right info."
"Customer service is hit or miss. We keep being told that Ulti wants to provide top-notch customer service, but it's not being delivered when you have to wait days, weeks, or even months to get issues worked on or resolved."
"Ultimate is growing fast and this has occasionally impacted response time with the customer support team."
"Change how the drop boxes work so you can do them faster."
"Initial setup was complex. Many times, it felt like it was a do-it-yourself implementation."
"Increase product knowledge in their customer service people. My experience has been when I speak with a support person, I know more than they do."
"Customer service is OK."
 

Pricing and Cost Advice

Information not available
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"The platform is not affordable but also not the most expensive."
"If you're going for the full suite, it can be fairly pricey."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"The pricing depends on the number of licenses we buy."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
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Top Industries

By visitors reading reviews
No data available
Construction Company
13%
Financial Services Firm
11%
Comms Service Provider
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
 

Questions from the Community

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What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
 

Comparisons

 

Also Known As

No data available
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

Adidas, American Airlines, Delta, Caterpillar, The Children's Place, Circle K, Dollar General, Hard Rock Cafe
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about Workday, SAP, Oracle and others in Talent Acquisition. Updated: June 2026.
906,829 professionals have used our research since 2012.