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It is able to save time and money as everything is automated: user access provisioning, password policy management, and reporting.
I do have dedicated support called the PUMA support, and they are providing excellent service.
The team is not very knowledgeable and takes too long to respond.
While they are familiar with me, the team is not large enough, which impacts their availability.
I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.
I would rate the technical support for Ping Identity Platform seven out of ten because of their limited support and late availability.
I have contacted the support team of Ping Identity Platform for help before, and my experience with them varies depending on the situation at hand.
Ping Identity Platform demonstrates strong stability, as it is not prone to bugs.
In terms of stability for Ping Identity Platform, we haven't faced any issues till now.
Incorporating AI to reduce manual work would be beneficial.
Oracle Identity Governance is a thick, heavy application and has fewer application connectors compared to SailPoint, which offers a large number of out-of-box connectors, making integration easier.
Improvements could include making Oracle Identity Governance a simpler plug-and-play product.
I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.
Ping Identity Platform has multiple products for access management, identity management, a solution for API security, a solution for authorization, and a product for identity verification.
There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems.
They sell the solution cheaply, but setting up and maintaining it becomes very expensive.
If you want to implement it at full scale, it's not an entry-level product; it's an enterprise-class product and it is expensive.
Oracle Identity Governance is very expensive.
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
The reporting function and Identity Audit function help with compliance, as they provide access review certification, segregation of duties, and a reporting feature.
The features I find most effective in Oracle Identity Governance include size and scale management, which is good for large organizations.
The solution's capabilities in provisioning, de-provisioning, terminations, and transfers are excellent.
The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.
Ping Identity Platform can be accessed both on-premises and in the cloud, allowing for high flexibility in creating user flows and policies tailored to client requirements.
It's a converged platform which can do both identity management, access management, and recently they are bringing privilege management capability as well.
| Product | Mindshare (%) |
|---|---|
| Oracle Identity Governance | 5.1% |
| SailPoint Identity Security Cloud | 29.6% |
| Saviynt Identity Cloud | 17.7% |
| Other | 47.599999999999994% |
| Product | Mindshare (%) |
|---|---|
| Ping Identity Platform | 3.2% |
| Microsoft Entra ID | 6.5% |
| Okta Platform | 4.8% |
| Other | 85.5% |


| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 11 |
| Large Enterprise | 46 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 2 |
| Large Enterprise | 22 |
Oracle Identity Governance offers centralized identity management with features like lifecycle management and integration with other Oracle offerings. It ensures secure governance and efficient user access, catering to large organizations.
Oracle Identity Governance is known for its comprehensive lifecycle management, centralizing identity activities. It automates provisioning, de-provisioning, and self-service password reset, which enhances compliance capabilities and security. The platform supports integration with HR and custom applications, enabling efficient user access management. Although challenged by complexity and infrastructure requirements, which create a steep learning curve, it provides scalable solutions crucial for telecom, finance, and healthcare sectors. Users note its outdated interface and difficulty in setup. Cost remains a consideration accompanied by limited automation support.
What are the key features of Oracle Identity Governance?In industries like telecom, finance, and healthcare, Oracle Identity Governance is deployed to streamline user onboarding, access provisioning, and role management. It enhances operational efficiency with multi-factor authentication and integration capabilities that align with large-scale user management needs.
Ping Identity Platform offers cloud capabilities for applications, supporting Single Sign-On, Multi-Factor Authentication, and passwordless authentication. It features flexible integrations and federated identity management, enhancing security through detailed compliance features and seamless IDP integration.
This platform meets enterprise needs with role-based access control, device management, API security, and risk-based adaptations. Its BYOD support, ease of integration, biometric authentication methods, and customizable options with PingFederate aid in enhancing security and convenience. Challenges such as the complex management console, network reliability, and limited customization are present. Users find areas for improvement in incident response features, bio-certification, and network handling for IP classification. Community support and documentation need strengthening to address existing device tracking and token management issues.
What are the key features of Ping Identity Platform?In industries such as finance, healthcare, and IT, enterprises deploy Ping Identity Platform for its ability to implement seamless SSO and MFA. It integrates with protocols like SAML, OAuth, and OpenID Connect to secure communications and user identities. This enhances security and user convenience for customer-facing and internal applications.
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