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Oracle Identity Cloud Service vs Tools4ever HelloID comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Identity Cloud Service
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
21st
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Tools4ever HelloID
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
29th
Average Rating
9.8
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
Single Sign-On (SSO) (22nd)
 

Mindshare comparison

As of May 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Oracle Identity Cloud Service is 0.7%, down from 0.9% compared to the previous year. The mindshare of Tools4ever HelloID is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Amimesh Anand - PeerSpot reviewer
Offers single sign-on capabilities to users
Suppose you are totally dependent and have requirements where you have a cloud application or several applications for integration with the cloud. In that case, I will suggest the use of Oracle Identity Cloud Service. Oracle Identity Cloud Service has much scope for customization. If you have a high customization level, then I would suggest IAM. The tool's multifactor authentication capabilities are easy to implement. If a client has a banking system, they need a strong authentication service, and only a password is not required; the user has to authenticate via fingerprint, face recognition, or go for or any RSA token. Double authentication is required where the banking department has access to very critical applications, or else they cannot go ahead and give the password. It is very difficult to hack once you have MFA in place. You have to either give the print fingerprint or any RSA token, making it not so easy to hack the system. We suggest MFA to clients who have the most critical application with them. I recommend the tool for every client we have, but it depends on how they want to have it because some customers don't want to go for the cloud application, and they might be thinking about changing the cloud vendors. Suppose a company has some costs in mind, and if they have a large number of employees, like 50,000 or 1,00,000 users, then it will be costlier for them than having an on-prem tool, like IAM. If a customer has 5,000, 10,000, or 20,00 employees, Oracle Identity Cloud Service can be a cheaper tool than the IAM product. I will suggest Oracle Identity Cloud Service only for smaller organizations. The tool does not have any AI capabilities. I would recommend the tool to everyone. I rate the tool an eight out of ten.
A flexible solution for application management, and facilitated centralization of our IAM
We use HelloID for ourselves and clients, so we need to manage a lot of client environments at once. Functionality to manage this situation is not yet available. When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The APIs are well documented, which has allowed us to access the IDCS security applications in our custom APIs."
"The most valuable feature is identity management."
"Identity Cloud has simplified our migrations. Since we're primarily working with native Oracle solutions, we can adopt many features of Oracle Identity Cloud Management."
"The most valuable features are the high stability and good performance."
"Federation and Identity let us create users and send federation tools, giving the authentication and authorization to users. With the on-premise solution, I can do the installation, configuration, and integration of Identity Access Management. This gives us direct access. The integration with the single solution E-business suite is also very valuable."
"The tool's most valuable feature is its single sign-on capabilities."
"The most valuable feature is the reduced maintenance burden for the client."
"Onboarding of new employees, consultants, and partners has rapidly increased. We reduced the time to onboard them and the ease of onboarding has been improved. Therefore, we recognize there has been efficiency which has been brought into our organization."
"The most valuable feature is the option to use SSO from different sources such as Microsoft AD, ADFS, Azure AD, SAML, form-based, etc."
"You don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it."
"The Single Sign-On capabilities are endless and we haven't found a single app so far that couldn't be set up for SSO."
"Now we can easily control who has access to which client or client application."
 

Cons

"We still see a lot of bugs in any of the versions that Oracle comes out with. So, there are a lot of bugs that need to be fixed."
"The cost of this solution should be reduced."
"The protocol could be easier to use."
"The IDs that are not used for a particular number of days should be disabled automatically."
"Self Service features are still limited in IDCS, and there is a need for more customization of the self-service screens."
"The initial setup was a little complex. At that time, the method of integration was a bit complicated due to the scripts that we were required to write for the integration."
"The tool doesn't have many out-of-the-box connectors for the target integration."
"Oracle needs to improve the GUI and many other aspects of the cloud console. It isn't as slick as Azure, Google, or IWS cloud. The documentation could be better, too."
"Sometimes it generates a username that is not unique, but at the time of this writing, it is not possible to generate a new one that is unique."
"I would like to have the built-in provisioning module improved."
"When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have."
"Integration with other Tools4ever applications such as SSRPM and IAM would be nice."
 

Pricing and Cost Advice

"The tool's implementation costs totally depend on the number of users. The cost depends on how many users are going to use it, so a per-user cost model is needed for the tool."
"The foundation tier that is offered with other cloud services subscriptions is fairly extensive and supports the use of identities, groups, and privileges in those cloud services."
"Our licensing costs are on a yearly basis."
"Since HelloID is very reasonably priced, the return-on-investment is fast."
"In terms of costs and pricing, this solution is worth every penny."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
16%
Manufacturing Company
9%
Media Company
5%
Outsourcing Company
20%
Government
14%
Educational Organization
10%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Oracle Identity Cloud Service?
The most valuable feature is the reduced maintenance burden for the client.
What is your experience regarding pricing and costs for Oracle Identity Cloud Service?
The tool's implementation costs totally depend on the number of users. The cost depends on how many users are going to use it, so a per-user cost model is needed for the tool.
What needs improvement with Oracle Identity Cloud Service?
The tool doesn't have many out-of-the-box connectors for the target integration. The connectors are very small and don't have much customization scope. If we talk about the IAM tool from Oracle, it...
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Also Known As

No data available
HelloID
 

Overview

 

Sample Customers

Valuecube, Doosan Heavy Industries & Construction, Ricoh
Willis Independent School District, David Douglas School District
Find out what your peers are saying about Oracle Identity Cloud Service vs. Tools4ever HelloID and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.