Oracle CX Sales and Outreach compete in the sales engagement software market. Oracle CX Sales generally leads in pricing and support, while Outreach is preferred for its extensive features and perceived value.
Features: Oracle CX Sales provides an integrated approach with robust data analytics, automated workflows, and advanced AI capabilities, making it suitable for businesses looking for a comprehensive CRM solution. Outreach offers intuitive activity tracking, efficient sales engagement tools, and overall improved outreach productivity. The core distinction lies in Oracle CX Sales' emphasis on CRM functionalities, whereas Outreach focuses on enhancing engagement and interactions.
Ease of Deployment and Customer Service: Oracle CX Sales often involves complex deployment due to its comprehensive CRM features, but it offers strong support to assist throughout the process. Outreach is noted for its simple deployment process and accessible customer service, aiming to reduce setup complexity and offer quick support. Oracle CX Sales requires a detailed deployment plan, while Outreach ensures a rapid setup, appealing to teams keen on swift implementation.
Pricing and ROI: Oracle CX Sales demands a higher initial investment but promises significant ROI through its extensive CRM capabilities and integration options. Outreach, although possibly less expensive upfront, is recognized for delivering substantial returns by boosting sales engagement and efficiency. Oracle CX Sales is favored for organizations pursuing a long-term CRM system, while Outreach attracts those prioritizing immediate improvements in sales productivity.
| Product | Market Share (%) |
|---|---|
| Oracle CX Sales | 3.8% |
| Outreach | 3.1% |
| Other | 93.1% |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Midsize Enterprise | 2 |
| Large Enterprise | 12 |
Oracle Sales Cloud is a sales enablement, sales intelligence, and sales performance management hybrid platform. It combines sales automation and intelligence, SPM (including compensation plans), partner relationship management, and sales collaboration tools. Features include: lead and opportunity management, prospecting, customer data enrichment, territory and quota balancing, goal alignment, compensation plan modeling, account management, partner selling programs, social collaboration, and sales education/knowledge management.
The key elements of Oracle Sales Cloud's SFA solution are vast. They include: • Core foundational sales force automation tools such as account, opportunity and lead management and productivity tools • A comprehensive partner relationship management offering to manage channel sales and partner management • Extensive sales performance management encompassing the science of managing territories, quota management and sales incentive compensation • Advanced analytics consisting of pre-built analytic reports, data visualization and adaptive intelligence • A customer data management system to ensure clean, consolidated and complete customer information. With rich functional capabilities and a comprehensive feature set, Oracles Sales Cloud provides a more modern approach to sales execution.
Outreach, the leading Sales Engagement Platform, accelerates revenue growth by optimizing every interaction throughout the customer lifecycle. The platform manages all customer interactions across email, voice and social, and leverages machine learning to guide reps to take the right actions.
Thousands of customers, including Cloudera, Glassdoor, Pandora, and Zillow, rely on Outreach to drive predictable and measurable growth, increase efficiency and effectiveness of customer-facing teams, and improve visibility into sales activity and performance.
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