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OpenText EnCase eDiscovery vs Veritas Enterprise Vault.cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText EnCase eDiscovery
Ranking in eDiscovery
6th
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Veritas Enterprise Vault.cloud
Ranking in eDiscovery
7th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
Email Archiving (9th), File Archiving (8th)
 

Mindshare comparison

As of September 2025, in the eDiscovery category, the mindshare of OpenText EnCase eDiscovery is 2.6%, down from 4.2% compared to the previous year. The mindshare of Veritas Enterprise Vault.cloud is 2.5%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery Market Share Distribution
ProductMarket Share (%)
OpenText EnCase eDiscovery2.6%
Veritas Enterprise Vault.cloud2.5%
Other94.9%
eDiscovery
 

Featured Reviews

Alejandro Stromer - PeerSpot reviewer
A stable and scalable hybrid solution with easy setup
The solution is scalable. It has three levels. You have the presentation area that can be escalated to the balance sheet. You have the back-end area that can be escalated using higher viability to configure more application servers. Also, the area of storage can be increased. We usually cater to enterprise solutions but have small- and medium-sized customers. It starts with 25 users and goes up to 100s and 1000s.
Rastislav Maniak - PeerSpot reviewer
Archives emails and files, providing indexes for searching the archives
The tool has had some scalability issues, but now that it's offered as a cloud service, it's easier to manage. However, setting it up isn't as straightforward as it used to be, and there may be limitations with the support provided during setup and testing. Also, the quality of support has declined in the past year.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"The solution is very stable."
"It speeds up the process, so I can meet my deadlines."
"It indexes much faster, and is more reflexive because of the Enscripts."
"The technical support is excellent."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"The tool streamlines data discovery processes for compliance by setting up a gateway to copy every incoming and outgoing email to the archive independently of the mailbox. This ensures that even if a user deletes their mailbox, the emails are still available in the archive, making it a compliant solution for monitoring all incoming and outgoing emails. Additionally, it offers the ability to place legal holds on important emails."
"The initial setup is pretty straightforward."
 

Cons

"Ease of use and learning curve need improvement."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"The reporting is a bit unreliable. It needs to be better."
"In the past, incident response time for tech support was slow."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"​Sometimes the application can take more time to complete the image processing or fail at the end of the process.​"
"There were minor UI bugs."
"The tool has had some scalability issues, but now that it's offered as a cloud service, it's easier to manage. However, setting it up isn't as straightforward as it used to be, and there may be limitations with the support provided during setup and testing. Also, the quality of support has declined in the past year."
"Technical support could be better."
 

Pricing and Cost Advice

"EnCase is an affordable solution."
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"​The product is affordable and user-friendly.​"
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"The tool is expensive, and I rate its price as eight out of ten. It might not be very expensive. However, comparing it with something that's free or already included in the price is challenging, like the Office 365 archive mailbox. Previously, this was part of the subscription price. Now, it's an additional cost, typically covered by departments like legal or compliance rather than IT."
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Top Industries

By visitors reading reviews
Performing Arts
13%
Computer Software Company
9%
Government
8%
Manufacturing Company
7%
Financial Services Firm
26%
Computer Software Company
10%
Government
8%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise3
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for OpenText EnCase eDiscovery?
I rate the product’s pricing a five out of ten, where one is cheap and ten is expensive.
What is your primary use case for OpenText EnCase eDiscovery?
We have experience in engineering and capital projects. It is an add-on to extend project and asset management documentation.
What do you like most about Veritas Enterprise Vault.cloud?
The tool streamlines data discovery processes for compliance by setting up a gateway to copy every incoming and outgoing email to the archive independently of the mailbox. This ensures that even if...
What is your experience regarding pricing and costs for Veritas Enterprise Vault.cloud?
The tool is expensive, and I rate its price as eight out of ten. It might not be very expensive. However, comparing it with something that's free or already included in the price is challenging, li...
What needs improvement with Veritas Enterprise Vault.cloud?
The tool has had some scalability issues, but now that it's offered as a cloud service, it's easier to manage. However, setting it up isn't as straightforward as it used to be, and there may be lim...
 

Also Known As

EnCase eDiscovery
Enterprise Vault.cloud
 

Overview

 

Sample Customers

Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
Lixil, CDCR, Windsor Foods, KM&A, Bear
Find out what your peers are saying about OpenText EnCase eDiscovery vs. Veritas Enterprise Vault.cloud and other solutions. Updated: September 2025.
867,349 professionals have used our research since 2012.