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OpenText Communications vs Oracle Documaker vs Quadient Inspire comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of June 2026, in the Customer Communications Management (CCM) category, the mindshare of OpenText Communications is 16.7%, down from 23.5% compared to the previous year. The mindshare of Oracle Documaker is 3.1%, down from 3.5% compared to the previous year. The mindshare of Quadient Inspire is 17.4%, down from 27.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Communications Management (CCM) Mindshare Distribution
ProductMindshare (%)
Quadient Inspire17.4%
OpenText Communications16.7%
Oracle Documaker3.1%
Other62.800000000000004%
Customer Communications Management (CCM)
 

Featured Reviews

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SP
Solutions Architect at Customer Centrics
Flexible, easy to use, and has fast output generation
Based on current market trends, Quadient has ticked all the boxes. For the next release, I would like to see more features in the Evolve Cloud offering. The Evolve Platform will be a game changer for Quadient as it will attract more enterprise customers who want to move their CCM platform to the cloud. The other CCM platform has its offering in the cloud, but it has some limited use cases.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Insurance Company
12%
Manufacturing Company
10%
Computer Software Company
8%
Insurance Company
18%
Construction Company
15%
Financial Services Firm
12%
Computer Software Company
10%
Financial Services Firm
18%
Insurance Company
10%
Manufacturing Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise3
 

Also Known As

HP Exstream, Exstream, OpenText Communications Center Enterprise (CCE)
Documaker
GMC Software Inspire
 

Overview

 

Sample Customers

Merrill Lynch, Northshore Credit, Humana, Aviva Insurance, Penn National, Unum, RDS Group, Denver Water, E.On, Powergrid International Whitepaper
Sociale Verzekeringsbank, Advanced Metering Services, Seattle City Light
Aetna, Allstate, Bradesco, Stralfors, Ping An Bank, KPMG, Aegon, Allison Payment Systems, TenStep, Pacific Life, Metlife, Transamerica, Societe Generale, Canacord Genuity, Pondres, Heeter, DTS Communicate, Melbourne Mail Management, Eximia, Brightsource, Salem One, Epsilon Data Management