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OpenText AppWorks vs Studio Creatio comparison

OpenText and Creatio are both solutions in the Business Process Management (BPM) category. OpenText is ranked #20 with an average rating of 7.7, while Creatio is ranked #25 with an average rating of 9.0. OpenText holds a 0.5% mindshare in BPM, compared to Creatio’s 0.5% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 100% of Creatio users who would recommend it.
OpenText AppWorks
Read 10 OpenText AppWorks reviews
  • 343 Views
  • 217 Comparison Views
100% willing to recommend
Studio Creatio
Read 13 Studio Creatio reviews
  • 439 Views
  • 322 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Studio Creatio and OpenText AppWorks are competing in the business process automation sector. OpenText AppWorks generally has the upper hand due to its extensive feature set and advanced capabilities.

Features: Studio Creatio offers a low-code platform with robust customization, integration capabilities, and scalability. It excels in providing intuitive process automation and dynamic case management. OpenText AppWorks provides enterprise-grade features like advanced content management, document handling, and comprehensive analytics, which aid in deeper insights and efficiency improvements.

Room for Improvement: Studio Creatio can further enhance its low-code capabilities and extend its functionality for even greater user-friendliness. The user interface could also benefit from more enhancements to support complex enterprise requirements. OpenText AppWorks could simplify its deployment process and improve the intuitive nature of its features, making it more accessible for smaller businesses or non-technical teams. Additionally, enhancing the flexibility of its monitoring features would ensure more efficient process management.

Ease of Deployment and Customer Service: Studio Creatio offers straightforward deployment with excellent customer service, making it easy for non-technical teams to adopt. OpenText AppWorks fits large enterprises with a more complex deployment, supported by adequate service capable of catering to extensive requirements.

Pricing and ROI: Studio Creatio provides a competitive setup cost with a scalable solution that offers substantial ROI through moderate pricing. OpenText AppWorks requires a higher initial investment but delivers significant returns with its comprehensive features and capabilities, appealing to firms needing advanced solutions.

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To learn more, read our detailed OpenText AppWorks vs. Studio Creatio Report (Updated: April 2025).
Buyer's Guide
OpenText AppWorks vs. Studio Creatio
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText AppWorks
Ranking in Business Process Management (BPM)
20th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Studio Creatio
Ranking in Business Process Management (BPM)
25th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
13
Ranking in other categories
Rapid Application Development Software (22nd), Low-Code Development Platforms (19th)
 

Mindshare comparison

As of May 2025, in the Business Process Management (BPM) category, the mindshare of OpenText AppWorks is 0.5%, up from 0.3% compared to the previous year. The mindshare of Studio Creatio is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Senthil Natarajan - PeerSpot reviewer
The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities
The main valuable features of OpenText AppWorks ( /products/opentext-appworks-reviews ) are the BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modules. There is the standard BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP ( /categories/erp ) system.
Read full review
Anatolii Vovniuk - PeerSpot reviewer
Customizable, easy to use, and has good built-in dashboards
The tool is available on the cloud as well as on-premise. The ease of setup depends on the complexity of the project. In most cases, we just connect and work. We must create our own team and find a partner to build our own application. If we need to create something new, it will take time. I rate the ease of setup of the cloud version a ten out of ten. However, I would rate the ease of setup of the on-premise version a five or six out of ten. The on-premise version takes longer to deploy. The cloud version can be deployed within minutes. We receive a license key and start working. If all the components are ready, we can deploy the on-premise version within ten days.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From a business perspective, the most valuable aspect lies in the optimization of processes."
"Its customer support is reliable and easy to approach."
"We really appreciate the process automation and how can you create human tasks as one of your processes."
"The good part of OpenText AppWorks is that all of its components are together in one platform, including integration capability, UI capability, and workflow capability."
"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."
"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."
"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."
"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."
More OpenText AppWorks pros
"The low-code tools and business process management that Creatio provides are useful for our internal processes. It is also very easy to use."
"The most valuable features of the solution are its CRM functionality and the fact that it is a no-code solution"
"The tool enables users to work offline through the mobile application."
"The most valuable feature of this solution is its simplicity."
"Creatio also provides us with scalability, performance and agility."
"It enables automating tasks and provides self-service options, ultimately improving efficiency and customer satisfaction."
"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."
"The business process management is definitely the most valuable feature. What Creatio ended up doing with their software solution is giving you the power, in your own hands, in a way that is incredibly intuitive and well-structured."
More Studio Creatio pros
 

Cons

"The solution needs to continue to enhance the low-coding feature within the product itself."
"OpenText needs improvements in its integration model to align with newer integration types."
"The integration could improve."
"There is room for improvement in the pricing structure."
"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."
"There could be some improvements with the low code design part. It could be more customizable and more user friendly."
"From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model."
"The crucial missing element is the archival function."
More OpenText AppWorks cons
"Numerous options can make implementation confusing."
"I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve. In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication."
"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on."
"It appears that at times, our partners might be using Google Translate, resulting in translations lacking context and not being entirely understandable."
"They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. Integration with the social networks will be very appreciated by the companies. It will be very useful for communication between the company and customers, that is, B to C relationships. Most of the customers or users have smartphones, and they use a lot of social networks. Companies need to stay connected with the customers. They have enabled integration with WhatsApp and Telegram in recent releases, which has been very useful."
"It does not have the ability to run one single large process."
"The mobile version of the solution could be improved. It's hard to customize it."
"Studio Creatio is a new product in the market, making its lack of maturity an area of concern."
More Studio Creatio cons
 

Pricing and Cost Advice

"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."
"AppWorks is pretty expensive."
"The price is on the higher side."
"There is a user-based perpetual license."
"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."
"The pricing plans are not user-friendly because in many cases you have to buy different options to get additional features."
"There is a license required for this solution."
"From my standpoint, it blows out of the water all the other competitors out there that we were potentially looking at, and it was in a reasonable price range, whereas you have these other Fortune 500 companies that were asking for a ridiculous amount."
"It is fairly competitive."
"The tool is reasonably priced."
"I rate the pricing a five on a scale of one to ten, where one is cheap and ten is expensive."
"I rate the product price a five or six on a scale of one to ten, where one is cheap, and ten is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
10%
Insurance Company
10%
Retailer
8%
Financial Services Firm
15%
Computer Software Company
14%
Comms Service Provider
13%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about OpenText AppWorks?
We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenTex...
See all answers
What is your experience regarding pricing and costs for OpenText AppWorks?
From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...
See all answers
What needs improvement with OpenText AppWorks?
They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...
See all answers
What do you like most about Studio Creatio?
The most valuable feature of the solution is that it is a low-code and no-code platform.
See all answers
What is your experience regarding pricing and costs for Studio Creatio?
The tool is reasonably priced.
See all answers
What needs improvement with Studio Creatio?
Sometimes, the cloud version provides slow responses. The documentation must be more technical. Sometimes, we need to work with massive external data. We might have 10 to 20 million lines of data t...
See all answers
 

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Product Reports

Buyer's Guide
OpenText AppWorks
April 2025
OpenText AppWorks reportDownload OpenText AppWorks product report
Buyer's Guide
Studio Creatio
April 2025
Studio Creatio reportDownload Studio Creatio product report
 

Overview

OpenText Appworks. AppWorks is OpenText's Enterprise Application Development and Management platform. It allows you to quickly and easily build purpose-specific apps for the enterprise using the web technologies such as HTML5, CSS3 and JavaScript. These apps can connect to the OpenText EIM Suite using RESTful API.

OpenText

Intelligent business process management and low-code platform with out-of-the-box solutions and templates

Studio Creatio, Enterprise Edition is the unique synergy of business processes management and case management technologies that provide organizations with powerful tools to easily manage and optimize business processes.

Creatio
 

Sample Customers

Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer
Rangel Logistics Solutions
Buyer's Guide
OpenText AppWorks vs. Studio Creatio
April 2025
Free Report: OpenText AppWorks vs. Studio Creatio
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