We performed a comparison between OpenText 360 for SharePoint and OpenText AppWorks based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs."
"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."
"It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches."
"We have manual processes, so the workflow enables us to automate a number of these processes."
"The fact that it allows for the internal sharing of information is very good."
"The collaborative environment for long-term archival or record management is great."
"The product has a strong and easy integration with Teams."
"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."
"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."
"One of the most useful features is the code is customizable, we can make it our own."
"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."
"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."
"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."
"We really appreciate the process automation and how can you create human tasks as one of your processes."
"From a business perspective, the most valuable aspect lies in the optimization of processes."
"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."
"OpenText 360 is generally stable, though there are sometimes issues with document size or format."
"Integration is an area where the solution lacks."
"They need to come with more out of the box solutions, rather than depending on customers to develop them."
"The user interface could definitely be improved."
"The graphical user interface had to be more user-friendly. It's not as intuitive."
"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."
"They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."
"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."
"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."
"There could be some improvements with the low code design part. It could be more customizable and more user friendly."
"AppWorks could be improved by including BPM simulation."
"There is room for improvement in the pricing structure."
"The solution needs to continue to enhance the low-coding feature within the product itself."
"The crucial missing element is the archival function."
"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."
"The integration could improve."
OpenText 360 for SharePoint is ranked 15th in Business Process Management (BPM) with 13 reviews while OpenText AppWorks is ranked 16th in Business Process Management (BPM) with 8 reviews. OpenText 360 for SharePoint is rated 8.4, while OpenText AppWorks is rated 7.8. The top reviewer of OpenText 360 for SharePoint writes "A great, collaborative environment with scalability for many products". On the other hand, the top reviewer of OpenText AppWorks writes "Automates processes like purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation". OpenText 360 for SharePoint is most compared with Apache Airflow, IBM BPM, Bizagi, Adobe Experience Manager (AEM) Forms and IBM Business Automation Workflow, whereas OpenText AppWorks is most compared with Microsoft Power Apps, Appian, ServiceNow Now Platform, OutSystems and Mendix. See our OpenText 360 for SharePoint vs. OpenText AppWorks report.
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