Open EDR vs Symantec Endpoint Detection and Response comparison

Xcitium and Broadcom are both solutions in the Endpoint Detection and Response (EDR) category. Xcitium is ranked #38 with an average rating of 8.0, while Broadcom is ranked #48 with an average rating of 7.0. Xcitium holds a 1.0% mindshare in EDR, compared to Broadcom’s 0.7% mindshare. Additionally, 100% of Xcitium users are willing to recommend the solution, compared to 86% of Broadcom users who would recommend it.

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Executive Summary

We performed a comparison between Open EDR and Symantec Endpoint Detection and Response based on real PeerSpot user reviews.

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To learn more, read our detailed Endpoint Detection and Response (EDR) Report (Updated: March 2026).

Buyer's Guide

Endpoint Detection and Response (EDR)

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Mindshare comparison

As of March 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.0% compared to the previous year. The mindshare of Open EDR is 1.0%, up from 0.9% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR) Mindshare Distribution
Product	Mindshare (%)
Cortex XDR by Palo Alto Networks	3.4%
Open EDR	1.0%
Symantec Endpoint Detection and Response	0.7%
Other	94.9%

Endpoint Detection and Response (EDR)

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

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Timothy Muriithi

Chief Information Officer at a tech consulting company with 51-200 employees

I also like the ability to remotely manage update packages on your systems, and the fact that there is an open source version

Setting OpenEDR was challenging at first, but I got it done by following their documentation and online videos. You need to install the client and configure it to work with their online open platform. Next, you have to configure it on the device if it's a phone. You input a cloud link to the EDR, so you can monitor it from the cloud. There isn't any maintenance aside from updating the client. It's mostly on the cloud.

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Hamid Harroud

IT Director at Al Akhawayn University

A highly stable and affordable solution for detecting and preventing security threats

The solution needs to provide better integration. We may receive things from email, network, or the machine itself. So we need a centralized system to get alerts or messages which are not available in the product. The solution must provide features to centralize the alerts received. It should provide integration with other Symantec products.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Cortex XDR features advanced threat detection capabilities."

"Cortex covers everything I need. It's a perfect solution. Cortex provides a different level of visibility because it's an extended EDR, allowing you to grab logs from the network and firewalls. Palo Alto invented the concept of the extended EDR or XDR."

"The solution's most valuable feature is its ability to rapidly detect certain hardware files."

"One thing that I like about Cortex XDR is its ability to detect all the suspicious or malicious binaries, and it can integrate with Palo Alto Firewall."

"The product's most valuable features are massive user and feature intelligence exploit detection."

"Cortex is a very good total solution on the endpoints."

"On a scale from one to ten, I would rate Cortex XDR by Palo Alto Networks a nine."

"Threat identification and detection are the most valuable features of this solution."

More Cortex XDR by Palo Alto Networks pros

"Comodo includes a firewall and antivirus in one solution. I also like the ability to remotely manage update packages on your systems. Comodo can even find a lost device and secure it remotely."

"I've mainly found the antivirus and antispyware features valuable."

"This feature is very good for EDR monitoring and management."

"The solution does its job with no issues."

"Symantec Endpoint Detection and Response is stable."

"The solution does all that we expect it to do."

"The most valuable feature of Symantec Endpoint Detection and Response is its ability to conduct large scans on the endpoints without affecting the network."

"The Detection vulnerability is very effective."

"Symantec Endpoint Detection and Response is used for the protection of endpoints."

More Symantec Endpoint Detection and Response pros

Cons

"Cortex XDR by Palo Alto Networks could improve by offering remote management. It would be useful to look at the client's issue to fix it."

"The dashboard could use some significant improvement, just making it more useful with more information. It has a limited amount of information right now. It is customizable, but I'd love to see a better out-of-box dashboard."

"It automatically detects security issues. It should be able to protect our network devices while operating autonomously."

"For Cortex XDR by Palo Alto Networks, if I had to point out improvements, I would say the UI is still somewhat difficult for beginners."

"I would like to see them include NDR (Network Detection Response)."

"Whenever the tool releases a new version when deploying the product across the organization, I feel like there are some disturbances in the CPU usage after upgrading the tool to the latest version."

"There are some third-party solutions that are difficult to integrate with, which is something that can be improved."

"I don't like that they have different types of licenses. For example, if users select a license, they think they will have all the platforms they need to improve their network or security. But after some time, Palo Alto Networks changed their licensing, and some of the features that, for example, were free at the beginning now have a cost. I think the integration can be improved. For example, a lot of tools are just integrated through APIs."

More Cortex XDR by Palo Alto Networks cons

"Comodo includes a firewall and antivirus in one solution. I also like the ability to remotely manage update packages on your systems. Comodo can even find a lost device and secure it remotely."

"One potential area for improvement in Symantec EDR is the reporting engine."

"Symantec Endpoint Detection and Response could improve the reporting. It is very difficult to create reports from the user interface."

"The solution’s scalability and stability could be improved."

"Since Broadcom took over, we have not been satisfied by the way they are handling the end user's query or end-user support."

"The technical support is very bad. It's been outsourced."

"That's why I wouldn't recommend it for other systems. It works only with SAP clients. That's why I'm giving it a six. It would get higher if it worked on all networks without the help of SAP."

"It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable."

"It would be good if it can anticipate zero-day attacks. I don't know how it can be done and if it is even a feature of this product."

More Symantec Endpoint Detection and Response cons

Pricing and Cost Advice

"I don't have any issues with the pricing. We are satisfied with the price."

"I am using the Community edition."

"The pricing is a little high. It is per user per year."

"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."

"I don't like that they have different types of licenses."

"I don't recall what the cost was, but it wasn't really that expensive."

"Its pricing is kind of in line with its competitors and everybody else out there."

"It has reasonable pricing for the use cases it provides to the company."

More Cortex XDR by Palo Alto Networks pricing and cost advice

Information not available

"Symantec Endpoint Detection and Response is expensive."

"It's a yearly subscription."

"The product is cheap."

"We pay around $100,000 for 5000 licenses every year."

"The price is okay, but it really depends on the customer's requirements."

"The price is reasonable."

"We have a yearly subscription, and the pricing is fair."

"We are satisfied with the pricing."

More Symantec Endpoint Detection and Response pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

Manufacturing Company

Financial Services Firm

Comms Service Provider

Computer Software Company

14%

Manufacturing Company

Comms Service Provider

Retailer

Manufacturing Company

Comms Service Provider

Financial Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	20
Large Enterprise	47

No data available

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	7
Large Enterprise	9

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

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What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?

I am not aware of the pricing details, as that falls under the management's responsibility.

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What needs improvement with Symantec Endpoint Detection and Response?

While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec,...

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What is your primary use case for Symantec Endpoint Detection and Response?

Different companies such as banks and local government in Poland use Symantec Endpoint Detection and Response because...

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Comparisons

Microsoft Defender for Endpoint vs Cortex XDR by Palo Alto Networks

Compared 9% of the time

SentinelOne Singularity Complete vs Cortex XDR by Palo Alto Networks

Compared 6% of the time

CrowdStrike Falcon vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Cortex XSIAM vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Symantec Endpoint Security vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

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Elastic Security vs Open EDR

Compared 15% of the time

Trellix Endpoint Security Platform vs Open EDR

Compared 9% of the time

CrowdStrike Falcon vs Open EDR

Compared 8% of the time

Kaspersky Endpoint Detection and Response vs Open EDR

Compared 6% of the time

Halcyon vs Open EDR

Compared 3% of the time

More Open EDR Competitors

CrowdStrike Falcon vs Symantec Endpoint Detection and Response

Compared 7% of the time

Kaspersky Endpoint Detection and Response Expert vs Symantec Endpoint Detection and Response

Compared 7% of the time

Microsoft Defender for Endpoint vs Symantec Endpoint Detection and Response

Compared 7% of the time

Trellix Endpoint Security Platform vs Symantec Endpoint Detection and Response

Compared 6% of the time

WatchGuard EPDR vs Symantec Endpoint Detection and Response

Compared 5% of the time

More Symantec Endpoint Detection and Response Competitors

Product Reports

Buyer's Guide

Cortex XDR by Palo Alto Networks

March 2026

Download Cortex XDR by Palo Alto Networks product report

Buyer's Guide

Endpoint Detection and Response (EDR)

March 2026

Download Open EDR product report

Buyer's Guide

Symantec Endpoint Detection and Response

February 2026

Symantec Endpoint Detection and Response report

Download Symantec Endpoint Detection and Response product report

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

No data available

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

Open EDR is an advanced solution designed to offer comprehensive endpoint detection and response capabilities. It focuses on providing strong security features tailored to meet the specific needs of modern IT environments.

Open EDR offers robust features for detecting, investigating, and responding to threats within an IT ecosystem. Its design caters to professionals seeking efficient threat management tools. By integrating seamlessly into existing infrastructures, it enhances security operations with real-time threat detection and efficient incident response. As a versatile tool, Open EDR supports a wide array of security use cases, making it an essential part of contemporary IT security strategies.

What are the standout features of Open EDR?

Real-Time Threat Detection: Instantly identifies potential security threats as they arise.
Comprehensive Reporting: Provides detailed analytics and reports to keep users informed.
Scalability: Easily adjusts to accommodate growing IT infrastructures.
Customizable Alerts: Tailor alerts based on specific security requirements.
Seamless Integration: Smooth integration with existing IT tools and platforms.

What benefits or ROI should users expect?

Enhanced Security Posture: Strengthens overall security infrastructure.
Cost Efficiency: Reduces overhead by automating threat detection processes.
Improved Incident Response: Facilitates quicker response times to potential threats.
Better Resource Allocation: Allows teams to focus efforts on strategic initiatives.

In the financial sector, Open EDR is often implemented to safeguard sensitive data while ensuring compliance with industry regulations. Tech firms utilize it to maintain comprehensive oversight and control over their digital environments, adapting quickly to emerging threats and vulnerabilities.

Xcitium

Symantec Endpoint Detection and Response (EDR) is a powerful security solution designed to help organizations proactively detect, investigate, and mitigate advanced threats across their endpoint environments. As part of Broadcom's cybersecurity portfolio, Symantec EDR provides comprehensive visibility into endpoint activities, enabling security teams to quickly identify and respond to threats that evade traditional defenses.

Symantec EDR leverages machine learning, behavioral analysis, and global threat intelligence from Symantec's vast network to detect sophisticated threats, including zero-day attacks, ransomware, and advanced persistent threats (APTs). This allows organizations to identify malicious activities early and respond swiftly to mitigate potential damage. The solution offers automated response options that enable security teams to contain and remediate threats quickly.

Symantec EDR provides detailed forensic capabilities, allowing security analysts to dive deep into endpoint data, investigate incidents thoroughly, and understand the scope and impact of attacks. Features such as timeline analysis, incident graphing, and the ability to isolate endpoints enhance investigative efforts and support effective remediation strategies.

With its centralized management console, Symantec EDR offers visibility across the entire endpoint environment, regardless of the operating systems or whether endpoints are on-premise or remote. Symantec EDR seamlessly integrates with other Symantec security solutions, enhancing its detection capabilities and enabling a unified approach to threat management. Its scalable architecture ensures that businesses of all sizes can benefit from its advanced security features without compromising performance.

Quickly discover and resolve threats with deep endpoint visibility and superior detection analytics, reducing mean time to remediation. Overcome cyber security skills shortages and streamline SOC operations with extensive automation and built-in integrations for sandboxing, SIEM, and orchestration.

Fortify security teams with the unmatched expertise and global scale of Symantec Managed Endpoint Detection and Response services.
Roll out Endpoint Detection and Response (EDR) across Windows, macOS, and Linux devices using Symantec Endpoint Protection (SEP)-integrated EDR or a dissolvable agent.

Broadcom

Sample Customers

CBI Health Group, University Honda, VakifBank

Information Not Available

Buyer's Guide

Endpoint Detection and Response (EDR)

March 2026

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