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Open EDR vs Symantec Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Open EDR
Ranking in Endpoint Detection and Response (EDR)
35th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
28th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Open EDR is 1.0%, up from 0.8% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Timothy Muriithi - PeerSpot reviewer
I also like the ability to remotely manage update packages on your systems, and the fact that there is an open source version
Setting OpenEDR was challenging at first, but I got it done by following their documentation and online videos. You need to install the client and configure it to work with their online open platform. Next, you have to configure it on the device if it's a phone. You input a cloud link to the EDR, so you can monitor it from the cloud. There isn't any maintenance aside from updating the client. It's mostly on the cloud.
YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Comodo includes a firewall and antivirus in one solution. I also like the ability to remotely manage update packages on your systems. Comodo can even find a lost device and secure it remotely."
"I've mainly found the antivirus and antispyware features valuable. The documentation is okay as well."
"It is very simple to use."
"The solution can scale well."
"The pricing is good."
"The solution does its job with no issues."
"The pricing is pretty reasonable."
"The most valuable features of the solution are that it is easy to use and has good support."
"A great feature of this solution is that it is very well-integrated with antivirus software. Other ADR solutions are implemented as single technologies and are not integrated with the provider, but Symantec offers AV plus ADR."
 

Cons

"Comodo includes a firewall and antivirus in one solution. I also like the ability to remotely manage update packages on your systems. Comodo can even find a lost device and secure it remotely."
"While they are quite dynamic, they need to ensure they are detecting threats faster in the future to keep people safer."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"One potential area for improvement in Symantec EDR is the reporting engine."
"Its UI could be more user-friendly."
"The interface is very complicated."
"The GUI could be better."
"It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable."
"Technical support is not as good as we expect, and resolving problems should be more timely."
 

Pricing and Cost Advice

Information not available
"Symantec Endpoint Detection and Response is expensive."
"We have a yearly subscription, and the pricing is fair."
"We are satisfied with the pricing."
"Compared to the tools of competitors, Symantec Endpoint Detection and Response is a cheaply priced product."
"The product is cheap."
"The price is reasonable."
"We pay around $100,000 for 5000 licenses every year."
"It's a yearly subscription."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Government
9%
Comms Service Provider
8%
Retailer
7%
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
8%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
 

Overview

Find out what your peers are saying about CrowdStrike, SentinelOne, Microsoft and others in Endpoint Detection and Response (EDR). Updated: January 2025.
862,077 professionals have used our research since 2012.