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OneLogin vs SAP Customer Data Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OneLogin
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
95
Ranking in other categories
Single Sign-On (SSO) (4th), User Provisioning Software (4th), Identity Management (IM) (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), Access Management (4th)
SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (2nd)
 

Mindshare comparison

OneLogin and SAP Customer Data Cloud aren’t in the same category and serve different purposes. OneLogin is designed for Identity and Access Management as a Service (IDaaS) (IAMaaS) and holds a mindshare of 2.8%, up 2.0% compared to last year.
SAP Customer Data Cloud, on the other hand, focuses on Social Login, holds 30.2% mindshare, down 37.5% since last year.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
OneLogin2.8%
Microsoft Entra ID15.0%
Okta Platform8.9%
Other73.3%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
Social Login Mindshare Distribution
ProductMindshare (%)
SAP Customer Data Cloud30.2%
LoginRadius37.5%
Akamai Identity Cloud27.1%
Other5.199999999999989%
Social Login
 

Featured Reviews

Amit Rathod - PeerSpot reviewer
Senior Analyst - IDAM at Toll Holdings Limited
Unified sign-in has simplified access control and has supported end-to-end identity lifecycle
The authentication process is good, but sometimes the responsiveness to requests for enhancement is very slow. I sometimes face issues with platform stability, flexibility in configuration, and limited API availability. I experience downtimes two to three times per year. OneLogin's support team is sometimes very slow to respond. There is a feature limitation with mapping, as OneLogin does not provide one-to-all mapping. For client deployment, we need to create separate mappings for each request, and we cannot use the same mapping for multiple requests. Other areas that have room for improvement are related to API limitations. If a client requires more APIs, such as 5,000 or 6,000, OneLogin charges more. The API rate limits by default or the standard limit should provide more than 5,000. Additionally, OneLogin could provide more flexibility in configuration. These are the main limitations I have identified with OneLogin.
reviewer1549194 - PeerSpot reviewer
Specialist Programmer at a tech services company with 10,001+ employees
Customizable, enhances security, and the Consent Management functionality is helpful
Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between different sites. It also provides the solution for consent and preference management. Screens and automated emails to customers can be highly customized, and it also provides drag…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution allows the user to search logs based on a specific time."
"Around 30 to 40 percent of time is saved since using OneLogin, and the error has been reduced because a single login manages all the applications, significantly cutting down on errors."
"OneLogin has positively impacted the organization mainly by saving time for the IT team, as everything is enabled through MFA and single sign-on with all applications, which saves considerable time and enhances security."
"It has made things easier to manage, as all users obtain the correct apps to deliver on their role without much admin intervention after onboarding."
"The solution helped save money for our organization, either by optimizing time-intensive processes or by increasing productivity."
"OneLogin has had a very positive impact on our organization, especially in terms of efficiency and security."
"It improves access management, simplifies authentication with SSO, and helps reduce manual effort for onboarding and offboarding."
"OneLogin is a great password management solution that adds security to all our business applications and consolidates password management, saving time and costs."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
"In our first year using the product we were able to save over double the cost of the product in vendor and maintenance fees."
"It has enhanced the security and customer satisfaction of our customers."
 

Cons

"OneLogin could be improved with more flexible reporting and analytic options, especially for detailed access monitoring and compliance tracking."
"However, if there were multiple documentations about the technical points and what each tab on the GUI is used for, it would be very helpful for others who want to learn, because I did not find a lot of resources about it on the internet."
"Customer support is also good, but it is slow."
"OneLogin needs to improve as sometimes there are glitches in the software."
"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."
"The learning curve of OneLogin is a bit tricky, requiring around two to three days of training to use it."
"During implementation, there were not many features that I remember not using in practice."
"As organizations grow, managing complex role structures, handling exceptions, and integrating older or custom applications can take more effort than expected."
"The user access and authorization features need to be improved. I have struggled to give different access to different users in the same application."
"I would like to see Gigya implement additional disaster recovery systems."
 

Pricing and Cost Advice

"The pricing for OneLogin seems to be okay. The pricing and licensing are affordable. If you'd consider OneLogin to be expensive, it's worth it."
"While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable."
"It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high."
"The pricing and licensing are reasonable. It is much cheaper than other products."
"OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers."
"Surprisingly expensive given the price of on-premise solutions."
"The price of the licensing is fine."
"We were happy with the price we got when we signed up, but I don't know what will happen when the time comes to renew because it is a different company now. We haven't seen any pricing models or had that discussion yet. My renewal is a year and a half away. It's worth what we're paying for it. There's no way we could provide the level of service for cheaper or try to do the same in-house."
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Top Industries

By visitors reading reviews
Outsourcing Company
19%
Computer Software Company
9%
Manufacturing Company
8%
University
8%
Manufacturing Company
15%
Computer Software Company
12%
Comms Service Provider
7%
Construction Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business127
Midsize Enterprise28
Large Enterprise66
No data available
 

Questions from the Community

What needs improvement with OneLogin by One Identity?
During implementation, there were not many features that I remember not using in practice. Mostly, there were certain APIs that we were experimenting with earlier but did not use, so we created cus...
What is your primary use case for OneLogin by One Identity?
My main use case for OneLogin is to enforce workforce identity, and we implemented this in Malaysia's biggest retail client, so all of their employees' applications can be securely accessed through...
What advice do you have for others considering OneLogin by One Identity?
When I am working in OneLogin on a normal day or week, the first thing I typically do in the platform is handling SSO configurations, so I add applications and interact with application stakeholder...
Ask a question
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Also Known As

OneLogin Workforce Identity
Gigya Customer Identity Management
 

Overview

 

Sample Customers

OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
Find out what your peers are saying about Microsoft, Okta, One Identity and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: June 2026.
900,747 professionals have used our research since 2012.