Okta Workforce Identity vs Oracle Identity Cloud Service vs Salesforce Identity comparison

Identity and Access Management as a Service (IDaaS) (IAMaaS)

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

Identity and Access Management as a Service (IDaaS) (IAMaaS) Market Share Distribution
Product	Market Share (%)
Okta Workforce Identity	10.5%
Microsoft Entra ID	23.3%
SailPoint Identity Security Cloud	13.0%
Other	53.2%

Identity and Access Management as a Service (IDaaS) (IAMaaS)

Identity and Access Management as a Service (IDaaS) (IAMaaS) Market Share Distribution
Product	Market Share (%)
Oracle Identity Cloud Service	0.8%
Microsoft Entra ID	23.3%
SailPoint Identity Security Cloud	13.0%
Other	62.9%

Identity and Access Management as a Service (IDaaS) (IAMaaS)

Mobile Identity Market Share Distribution
Product	Market Share (%)
Salesforce Identity	16.7%
Oracle Identity Governance	27.8%
MicroStrategy Usher	16.7%
Other	38.8%

Mobile Identity

Featured Reviews

SumitMundik

Lead Admin Systems at a financial services firm with 10,001+ employees

Authentication process improves security with quick and intuitive user interface

The best feature is the speed and execution of Okta Workforce Identity. The moment you click on single sign-on, you immediately get the notification on your mobile phone, then you do the authentication and within a second you get authenticated. The entire customer experience is very good. The user interface is pretty simple, straightforward, and really good. Multi-factor authentication in Okta Workforce Identity is very useful so people who do not have access or are trying to access using just a user ID and password will be completely blocked because of this two-factor authentication. You will get the code, and as your device is authorized in the system, only that device can be used for the authentication purpose. A third person trying to access or hack your data will not be able to do that anymore. Additionally, you don't have to remember your passwords going forward. Previously, every 60 days or 90 days, passwords kept changing. With the two-factor authentication or single sign-on option in Okta Workforce Identity, you don't have to remember it anymore or write down passwords in plain text. If something goes wrong, we have the IAM team which can unlock your account immediately if you have issues.

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Amimesh Anand

Senior Architect at Cognizant

Offers single sign-on capabilities to users

Suppose you are totally dependent and have requirements where you have a cloud application or several applications for integration with the cloud. In that case, I will suggest the use of Oracle Identity Cloud Service. Oracle Identity Cloud Service has much scope for customization. If you have a high customization level, then I would suggest IAM. The tool's multifactor authentication capabilities are easy to implement. If a client has a banking system, they need a strong authentication service, and only a password is not required; the user has to authenticate via fingerprint, face recognition, or go for or any RSA token. Double authentication is required where the banking department has access to very critical applications, or else they cannot go ahead and give the password. It is very difficult to hack once you have MFA in place. You have to either give the print fingerprint or any RSA token, making it not so easy to hack the system. We suggest MFA to clients who have the most critical application with them. I recommend the tool for every client we have, but it depends on how they want to have it because some customers don't want to go for the cloud application, and they might be thinking about changing the cloud vendors. Suppose a company has some costs in mind, and if they have a large number of employees, like 50,000 or 1,00,000 users, then it will be costlier for them than having an on-prem tool, like IAM. If a customer has 5,000, 10,000, or 20,00 employees, Oracle Identity Cloud Service can be a cheaper tool than the IAM product. I will suggest Oracle Identity Cloud Service only for smaller organizations. The tool does not have any AI capabilities. I would recommend the tool to everyone. I rate the tool an eight out of ten.

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Mitesh (Mitesh) Kumar

Salesforce Project Delivery Manager at Techforce Services Pty Ltd

Adheres to the data privacy regulations of each region, easy to learn and offers strong security features

The single sign-on feature of Salesforce Identity enhances our organization's security posture overall. For example, I recently implemented Identity for a fashion brand in Canada. They were using GitGuard before. From my experience, I saw a lot of complexities with GitGuard, especially when developing core integrations. Salesforce Identity was much easier. We replaced it in a month which took them six months to build. It saves time, and it's very secure. You need permissions for any operation, and data is protected when switching between apps. Salesforce Identity supports compliance with data protection and privacy regulations. Salesforce adheres to the data privacy regulations of each region. The data is always encrypted, and their security is very strong. Even with access, you can't break into the system due to their security settings. It definitely obeys regulations regarding data security.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's easy to use and straightforward."

"The solution's technical support is good."

"It made things a lot easier, especially with passwords."

"Workforce Identity's best features include its user-friendliness and easy setup."

"The most useful features of Okta for my organization are identity and access management, single sign-on, and the flexibility for hybrid setups."

"The ease of deployment, ease of use, and speed of delivery is what I like about Okta Workforce Identity. It is very easy to use. For a lot of software, you need to be trained extensively and have a very technical background. Okta Workforce Identity is quite simple. You can integrate any software into Okta. They've got a network of 7,000 applications that easily integrate into it."

"The provisioning functionality has been the most valuable. This solution has good performance, fast integration and is very responsive."

"The most valuable feature in Okta Workforce Identity is the single sign-on, universal directory, and lifecycle management."

More Okta Workforce Identity pros

"The most valuable features are the high stability and good performance."

"Federation and Identity let us create users and send federation tools, giving the authentication and authorization to users. With the on-premise solution, I can do the installation, configuration, and integration of Identity Access Management. This gives us direct access. The integration with the single solution E-business suite is also very valuable."

"Onboarding of new employees, consultants, and partners has rapidly increased. We reduced the time to onboard them and the ease of onboarding has been improved. Therefore, we recognize there has been efficiency which has been brought into our organization."

"Identity Cloud has simplified our migrations. Since we're primarily working with native Oracle solutions, we can adopt many features of Oracle Identity Cloud Management."

"The tool's most valuable feature is its single sign-on capabilities."

"The most valuable feature is the reduced maintenance burden for the client."

"The APIs are well documented, which has allowed us to access the IDCS security applications in our custom APIs."

"The most valuable feature is identity management."

"The solution is very easy to understand."

"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."

"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."

"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."

"Salesforce Identity is a very user-friendly solution."

Cons

"We have experienced some challenges in integrating this solution with Scope and Cognito."

"We had some implementation issues."

"The solution can be quite expensive."

"The only aspect in which it can be improved is that the interface could be cleaner. I found this even when I was trying to do my certification exam because the certification is hands-on. You find yourself fumbling around a little bit to find simple things. This happens even when you start to get familiar with the product."

"The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface."

"The only area of concern in the solution stems from the fact that my company needs some help regarding the setup phase from a partner."

"Areas for improvement with Okta Workforce Identity would be in the governance place; for me, it is light."

"It only facilitates provisioning and not de-provisioning."

More Okta Workforce Identity cons

"The protocol could be easier to use."

"The initial setup was a little complex. At that time, the method of integration was a bit complicated due to the scripts that we were required to write for the integration."

"The IDs that are not used for a particular number of days should be disabled automatically."

"The tool doesn't have many out-of-the-box connectors for the target integration."

"Self Service features are still limited in IDCS, and there is a need for more customization of the self-service screens."

"We still see a lot of bugs in any of the versions that Oracle comes out with. So, there are a lot of bugs that need to be fixed."

"Oracle needs to improve the GUI and many other aspects of the cloud console. It isn't as slick as Azure, Google, or IWS cloud. The documentation could be better, too."

"The cost of this solution should be reduced."

"Salesforce Identity needs more expertise in the application."

"The interface should be simplified and the dashboard has a lot of options but could be improved."

"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."

"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."

"The product is slow."

Pricing and Cost Advice

"The pricing is reasonable."

"The price of this product could be lower."

"The solution’s pricing needs to be reasonable. You are dealing with a lot of components and the pricing is component-based."

"The price of the solution is good."

"Workforce Identity is well-priced."

"The licensing is per user per month and includes full technical support."

"The product's price is high. For each feature, a certain payment is required."

"I believe it competes well. The pricing is pretty competitive. I know that Microsoft also provides something similar with its MFA and identity services."

More Okta Workforce Identity pricing and cost advice

"The foundation tier that is offered with other cloud services subscriptions is fairly extensive and supports the use of identities, groups, and privileges in those cloud services."

"Our licensing costs are on a yearly basis."

"The tool's implementation costs totally depend on the number of users. The cost depends on how many users are going to use it, so a per-user cost model is needed for the tool."

"I'd recommend Salesforce for larger products where you really need a robust CRM. It's expensive, so for smaller websites or products, it might not be the most cost-effective solution."

"On a scale of one to ten, where one is a very low price and ten is a very high price, I rate Salesforce Identity's pricing a six out of ten."

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869,566 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

13%

Manufacturing Company

10%

Financial Services Firm

Government

No data available

Financial Services Firm

19%

Manufacturing Company

11%

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	30
Midsize Enterprise	16
Large Enterprise	32

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	4

No data available

Questions from the Community

What do you like most about Okta Workforce Identity?

Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on...

What is your experience regarding pricing and costs for Okta Workforce Identity?

Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.

What needs improvement with Okta Workforce Identity?

Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit auth...

What is your experience regarding pricing and costs for Oracle Identity Cloud Service?

The tool's implementation costs totally depend on the number of users. The cost depends on how many users are going t...

What needs improvement with Oracle Identity Cloud Service?

The tool doesn't have many out-of-the-box connectors for the target integration. The connectors are very small and do...

What is your primary use case for Oracle Identity Cloud Service?

I use the solution in my company as it is the same version of the tools' IAM product but on the cloud. If we look at ...

What do you like most about Salesforce Identity?

The single sign-on feature of Salesforce Identity enhances our organization's security posture overall.

What needs improvement with Salesforce Identity?

The product is slow.

What is your primary use case for Salesforce Identity?

We get network-related cases on Salesforce Identity and work on them.

Microsoft Entra ID vs Okta Workforce Identity

Comparisons

Compared 17% of the time

SailPoint Identity Security Cloud vs Okta Workforce Identity

Compared 13% of the time

Saviynt vs Okta Workforce Identity

Compared 7% of the time

Google Cloud Identity vs Okta Workforce Identity

Compared 7% of the time

Auth0 vs Okta Workforce Identity

Compared 2% of the time

More Okta Workforce Identity Competitors

SailPoint Identity Security Cloud vs Oracle Identity Cloud Service

Compared 56% of the time

Microsoft Entra ID vs Oracle Identity Cloud Service

Compared 44% of the time

More Oracle Identity Cloud Service Competitors

Microsoft Entra ID vs Salesforce Identity

Compared 25% of the time

Auth0 vs Salesforce Identity

Compared 19% of the time

SailPoint Identity Security Cloud vs Salesforce Identity

Compared 17% of the time

SAP Customer Identity and Access Management vs Salesforce Identity

Compared 15% of the time

More Salesforce Identity Competitors

Product Reports

Okta Workforce Identity

Download Okta Workforce Identity product report

Identity and Access Management as a Service (IDaaS) (IAMaaS)

Download Oracle Identity Cloud Service product report

Customer Identity and Access Management (CIAM)

Download Salesforce Identity product report

Overview

Okta Workforce Identity is a comprehensive identity and access management (IAM) solution designed to enhance security and streamline user experiences for businesses of all sizes. As a cloud-based platform, it offers a suite of tools that simplify user authentication, authorization, and management across a variety of applications and services.

Core Features

Single Sign-On (SSO): Enables users to access multiple applications with a single set of credentials, enhancing convenience and reducing password fatigue.
Adaptive Multi-Factor Authentication (MFA): Provides robust security by requiring additional verification factors, which can adapt based on the user's location, device, and behavior.
Lifecycle Management: Automates user account creation, updating, and deactivation, ensuring access rights are current and compliant with company policies.
Universal Directory: A centralized directory service that supports user and group management across various applications, simplifying administrative tasks.
API Access Management: Safeguards APIs by implementing policies that control how and when they can be accessed, which is crucial for protecting sensitive data.

PeerSpot users often praise Okta Workforce Identity for its ease of use and robust security features. IT professionals appreciate the streamlined integration with numerous applications and the flexibility in configuring access policies. Business executives value the enhanced security posture and the ability to enforce compliance across their digital assets.

For IT professionals, Okta Workforce Identity offers a scalable and efficient solution to manage user identities and access rights. The ability to automate routine tasks like user provisioning and deactivation significantly reduces administrative overhead, allowing IT teams to focus on more strategic initiatives. Furthermore, the platform's comprehensive reporting capabilities aid in monitoring and auditing access, which is critical for maintaining security and compliance.

Business executives will find that Okta Workforce Identity aligns with broader organizational goals of operational efficiency and risk management. Its intuitive user experience minimizes disruptions to workforce productivity, while advanced security features like adaptive MFA help mitigate the risk of data breaches. The platform's cloud-based nature ensures scalability and agility, enabling businesses to adapt quickly to changing market conditions and workforce dynamics.

Okta Workforce Identity stands out as a versatile and secure IAM solution, adept at meeting the complex needs of modern enterprises. Its combination of user-friendly features and robust security measures makes it a top choice for organizations aiming to streamline their identity management processes while bolstering their cybersecurity defenses.

Okta

Oracle Identity Cloud Service enables organizations to automate security, compliance, and IDM activities regardless of where they are on their journey to the cloud.

Oracle

Salesforce Identity provides a single, trusted identity for employees, partners, and customers, so that you can manage apps, users, and data sharing with simplicity and transparency.

Salesforce

Sample Customers

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.

Valuecube, Doosan Heavy Industries & Construction, Ricoh

SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle

Identity and Access Management as a Service (IDaaS) (IAMaaS)