Observer GigaStor vs TruView comparison

Viavi Solutions and NETSCOUT are both solutions in the Network Monitoring Software category. Viavi Solutions is ranked #83, while NETSCOUT is ranked #64 with an average rating of 5.0. Viavi Solutions holds a 0.5% mindshare in NMS, compared to NETSCOUT’s 0.5% mindshare. Additionally, 100% of Viavi Solutions users are willing to recommend the solution, compared to 100% of NETSCOUT users who would recommend it.

Observer GigaStor

Read 7 Observer GigaStor reviews

2,083 Views
1,312 Comparison Views

100% willing to recommend

TruView

Read 17 TruView reviews

1,732 Views
1,645 Comparison Views

100% willing to recommend

Observer GigaStor

TruView

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

TruView and Observer GigaStor are competing network performance monitoring solutions. TruView has an upper hand in pricing and customer satisfaction, while Observer GigaStor stands out with its robust features and analytics.

Features: TruView offers real-time traffic analysis, application performance monitoring, and an intuitive interface design. Observer GigaStor provides comprehensive data capture, detailed analytics, and extensive integration capabilities.

Room for Improvement: TruView could improve on data capture scope, analytics depth, and integration capabilities. Observer GigaStor requires enhancements in ease of use, simplification of deployment, and interface design.

Ease of Deployment and Customer Service: TruView is favored for simple deployment and straightforward setup, often supported by responsive customer service. Observer GigaStor is complex to deploy, requiring detailed configuration, but offers robust customer support to optimize its functionalities.

Pricing and ROI: TruView's cost-effective pricing and solid ROI appeal to budget-conscious organizations. Observer GigaStor, though higher in initial cost, provides long-term value through its sophisticated capabilities, attracting those with advanced needs.

To learn more, read our detailed Observer GigaStor vs. TruView Report (Updated: April 2026).

Buyer's Guide

Observer GigaStor vs. TruView

April 2026

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Helped 894,807 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Observer GigaStor

Ranking in Network Monitoring Software

83rd

Average Rating

9.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Network Troubleshooting (13th), Network Packet Broker (NPB) (8th)

TruView

Ranking in Network Monitoring Software

64th

Average Rating

9.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Observer GigaStor is 0.5%, up from 0.2% compared to the previous year. The mindshare of TruView is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
TruView	0.5%
Observer GigaStor	0.5%
Other	99.0%

Network Monitoring Software

Featured Reviews

Jeroen-Dubbelman

Director at Bitrate

Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience

There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

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Zotex

Network Engineer at a comms service provider with 1,001-5,000 employees

Monitors traffic, analyzes flows, tracks packets, and measures bandwidth across our network

We use TruView primarily for network performance analysis and monitoring. It helps us track traffic, flows, packets, and bandwidth to understand our network's condition and detect any anomalies or attacks. However, the product's age limits its advanced features for performance analysis. The main advantage lies in its low cost and reliable functionality, as we have a permanent license and do not require support. Real-time monitoring in TruView is somewhat limited, as there is a delay of about five minutes in data updates, making it less effective for immediate insights.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."

"If you have the opportunity, I would strongly encourage you to get it, because it makes the IT experience easier and more flexible, by providing the ability to see things in your networks like the directory packet label."

"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."

"Enables us to go back in time to capture an issue and analyze it for a solution, and this after the fact analysis is key to overcoming the bump in the night issues."

"Go take a look at it. It's a great product and has great capabilities."

"Industry-leading line rates, packet-capture technology and data-mining capabilities are the most valuable features."

"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."

"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"

More Observer GigaStor pros

"Visual TruView helped our network team respond to potential issues before they became larger ones."

"The most valuable feature for us was the ability to monitor sites and get a nice overview of all the data in a single view."

"TruView takes only minutes to install."

"It gives us the ability to determine the root of a problem or a network, whether it's on the network side, the database, application server, or server infrastructure."

"We use TruView primarily for network performance analysis and monitoring. It helps us track traffic, flows, packets, and bandwidth to understand our network's condition and detect any anomalies or attacks. However, the product's age limits its advanced features for performance analysis. The main advantage lies in its low cost and reliable functionality, as we have a permanent license and do not require support. Real-time monitoring in TruView is somewhat limited, as there is a delay of about five minutes in data updates, making it less effective for immediate insights."

Cons

"I would like to have more than 4TB of storage available in the portable version of this solution."

"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."

"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."

"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."

"The Observer Console UI is consistent and stable, but could use some updating to be more modern."

"The interface is pretty complex, so for the average user, it takes a while to get up to speed with it. I would like it to be more user-friendly."

"Maybe the graphical user interface could be simplified to allow people to use it more easily."

"There are some issues, in our environment that puts processing restraints on the Gigastor when turning on trending data to be sent to APEX."

More Observer GigaStor cons

"I can't give them quite a 10, because from time to time, I'll work with the folks who, not that they're not good, but there are some who are just phenomenal."

"One area that could be improved is the reporting features. In the version transformation from ten to eleven, the platform changed from a Windows-based platform to a Linux-based platform. As a result, the previous reporting feature using Crystal Reports was no longer available. Instead, we had to generate PDF dashboard reports, which were not as flexible."

"We have faced delays in data retrieval and the lack of support due to the product being out of service."

"Whilst Citrix could be handled better like their nGenius product line (which does an excellent job) it copes with the centralised type of deployment TruView covers."

Pricing and Cost Advice

"It's quite expensive."

"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."

Information not available

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Top Industries

By visitors reading reviews

Construction Company

19%

Financial Services Firm

15%

Government

Healthcare Company

Comms Service Provider

21%

Construction Company

13%

Financial Services Firm

Transportation Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	6
Large Enterprise	7

Questions from the Community

Ask a question

Earn 20 points

What needs improvement with TruView?

We have faced delays in data retrieval and the lack of support due to the product being out of service.

See all answers

What is your primary use case for TruView?

We use TruView to monitor traffic, analyze flows, track packets, and measure bandwidth across our network. This helps us gain insights into our network's performance, detect any anomalies or attack...

See all answers

What advice do you have for others considering TruView?

Overall, I would rate TruView a nine out of ten. I would recommend it for mid-sized organizations, particularly those with fewer than two thousand people, as it offers flexible licensing without de...

See all answers

Comparisons

Wireshark vs Observer GigaStor

Compared 14% of the time

Gigamon Deep Observability Pipeline vs Observer GigaStor

Compared 8% of the time

IxChariot vs Observer GigaStor

Compared 7% of the time

Viavi Observer Platform vs Observer GigaStor

Compared 6% of the time

SolarWinds NPM vs Observer GigaStor

Compared 6% of the time

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OmniPeek vs TruView

Compared 13% of the time

NetFort LANGuardian vs TruView

Compared 9% of the time

PingPlotter vs TruView

Compared 9% of the time

ClearSight Analyzer vs TruView

Compared 9% of the time

LiveNX vs TruView

Compared 9% of the time

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Product Reports

Buyer's Guide

Observer GigaStor

April 2026

Download Observer GigaStor product report

Buyer's Guide

TruView

April 2026

Download TruView product report

Overview

Observer GigaStor provides detailed network visibility and data capture for efficient troubleshooting and analysis. It's a robust tool designed to manage today’s complex network environments, offering reliability and performance insights.

Observer GigaStor specializes in long-term network traffic capture, delivering comprehensive forensic analysis capabilities. It stands as a trusted resource for IT departments aiming to resolve network performance issues swiftly. By capturing and storing packets with high precision, it aids in identifying both current and past anomalies, ensuring network health and performance continuity through proactive monitoring.

What are the key features of Observer GigaStor?

Long-term Data Capture: Enables storage of vast amounts of data for extensive historical analysis.
Comprehensive Protocol Support: Offers support for diverse protocols, enhancing troubleshooting accuracy.
Retrospective Analysis: Provides the ability to trace issues back to their origin point, improving issue resolution speed.
Scalability: Adapts to network growth without sacrificing performance capabilities.

What benefits and ROI can be expected from reviews?

Increased Troubleshooting Efficiency: Provides quicker resolution times, reducing network downtime.
Enhanced Network Visibility: Improves understanding of network performance and traffic patterns.
Reduced Operational Costs: Limits the need for manual troubleshooting, saving on labor costs.
Improved Decision Making: Data insights aid in strategic planning for infrastructure improvements.

Observer GigaStor's implementation spans across various industries, from telecommunications to finance, where maintaining robust and secure network performance is crucial. Its ability to analyze and retrieve historical network data supports compliance and operational stability demands in these sectors.

Viavi Solutions

TruView streamlines data analytics by offering comprehensive features that empower users to efficiently manage and interpret large datasets. It is designed for those who seek precision and depth in their analytics tools.

TruView is a versatile analytics tool tailored for expert users who require detailed insights and powerful data processing capabilities. It is crafted to accommodate extensive data volumes, offering flexible integration options and customizable analytics for precise decision-making. TruView is recognized for its speed and accuracy, supporting users in achieving data-driven insights efficiently.

What are the valuable features of TruView?

Advanced Data Processing: Efficiently handles large datasets without compromising speed.
Customizable Dashboards: Tailors visualizations to meet specific analytical needs.
Seamless Integration: Connects easily with existing data systems for smoother transitions.
Real-time Analytics: Provides up-to-date insights for prompt decision-making.
Comprehensive Reporting: Generates detailed reports for effective data interpretation.

What benefits should users consider in reviews?

Cost Efficiency: Beneficial return on investment through efficient data management.
User Satisfaction: High ratings for reliability and precision from expert users.
Scalability: Adapts to growing data needs without performance loss.
Improved Decision Making: Facilitates timely and informed business decisions.
Time-Saving: Reduces time spent on data analysis with streamlined processes.

TruView's implementation varies across industries such as finance, healthcare, and retail, where it provides tailored solutions to meet sector-specific demands. In finance, it enhances risk assessment and investment strategies. Healthcare facilities leverage it for patient data analytics, while retailers use it to understand consumer behavior and optimize inventory management.

NETSCOUT

Sample Customers

Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange

FloraHolland, Miami-Dade Public Library System, Southeastern Freight Lines, Valdosta State University, Everett Clinic, Bioreference, Key Information Systems, ACER, Odeabank A.S.

Buyer's Guide

Observer GigaStor vs. TruView

April 2026

Free Report: Observer GigaStor vs. TruView

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