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Norton Small Business vs OpenVPN Community Edition - powered by TurnKey comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
Sentiment score
5.1
OpenVPN Community Edition offers quick, cost-effective secure network access with no licensing fees, reducing risk compared to commercial solutions.
Having a centralized interface that combines user management, live session visibility, and route monitoring would drastically reduce administrator overhead.
Professional Services Engineer at Next7 IT
Our internal dashboard, admin panels, and servers are no longer directly exposed to the internet.
Founder at Cipheroot Cybersecurity Solutions
It is effective because within five to ten minutes you can configure it from the marketplace, and you are all set up to let your development and users access the environment in a secure manner.
Associate Vice President at Hitachi Systems India Private Limited
 

Customer Service

Sentiment score
8.1
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
Sentiment score
5.7
TurnKey's OpenVPN Community Edition receives high praise for effective, responsive support and well-maintained documentation, despite limited interactions.
Customer support for OpenVPN Community Edition - powered by TurnKey is fantastic.
Associate Vice President at Hitachi Systems India Private Limited
Customer support for OpenVPN Community Edition - powered by TurnKey is really good, and the portal documentation is very well maintained.
Angular Developer at Flourish Software
 

Scalability Issues

Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
Sentiment score
5.9
TurnKey's OpenVPN Community Edition scales efficiently for small to medium environments, ensuring secure remote access and smooth vertical expansion.
If you want to opt for a certain number of concurrent connections, we always have to look forward to a vertical scaling of OpenVPN Community Edition - powered by TurnKey server.
Associate Vice President at Hitachi Systems India Private Limited
No matter the number of concurrent connections that need to be made, if one follows those recommendations of compute and memory configuration for OpenVPN Community Edition - powered by TurnKey server deployment, it is really quick and efficient.
Associate Vice President at Hitachi Systems India Private Limited
For small and medium-sized enterprise organizations, it is very helpful and scalable.
Angular Developer at Flourish Software
 

Stability Issues

Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
Sentiment score
8.4
OpenVPN Community Edition is stable and reliable, supporting 20-25 connections with minimal downtime, impressing users with its performance.
We are able to ensure around 20 to 25 concurrent connections, and they are stable enough while connecting to the public cloud.
Associate Vice President at Hitachi Systems India Private Limited
With the configuration recommendation given by OpenVPN Community Edition - powered by TurnKey, if you follow it, it is really scalable and redundant.
Associate Vice President at Hitachi Systems India Private Limited
It is an extremely stable solution.
Analista de Infraestrutura de TI at a tech vendor with 11-50 employees
 

Room For Improvement

Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
OpenVPN Community Edition needs improved management, setup, user interface, performance, integration, and configuration to aid new users and administrators.
Performance is a key point for improvement.
Analista de Infraestrutura de TI at a tech vendor with 11-50 employees
Security-wise, OpenVPN Community Edition - powered by TurnKey is one of the strongest areas, supporting strong encryption and authentication mechanisms, ensuring that everything is encrypted and authorized each time, which increases security.
Senior Lead Analytics Engineer at a outsourcing company with 5,001-10,000 employees
I would like to see an improvement in OpenVPN Community Edition - powered by TurnKey by adding a feature that shows user activity after connecting to the VPN.
Senior Information Technology Security Consultant at Mideast Data Systems
 

Setup Cost

Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
OpenVPN Community Edition offers cost-effective, secure VPN solutions with minimal setup, appealing to enterprises despite complex administration needs.
My experience with pricing, setup cost, and licensing is that it is really minimal.
Associate Vice President at Hitachi Systems India Private Limited
My experience with pricing, setup cost, and licensing is that it is really efficient and not on the higher side.
Associate Vice President at Hitachi Systems India Private Limited
For regular engineers or help desk staff, the workflow is usually simple: launch the VPN client, select the client profile, authenticate the credentials or MFA, connect, and verify access.
Professional Services Engineer at Next7 IT
 

Valuable Features

Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
OpenVPN Community Edition offers secure, scalable, and cost-effective cross-platform connectivity with strong encryption and simple configuration for remote work.
OpenVPN Community Edition - powered by TurnKey has measurably reduced our timelines and effectively given secure access to our clients' development resources with quick and efficient service.
Associate Vice President at Hitachi Systems India Private Limited
The features we use the most include secure encrypted remote access, cross-platform compatibility, client profile configuration, certificate-based authentication, stability and reliability, vendor-neutral deployment, flexible routing and subnet access, and logging and troubleshooting visibility.
Professional Services Engineer at Next7 IT
The best features OpenVPN Community Edition - powered by TurnKey offers include strong encryption and flexibility in deployment, along with useful cross-platform support and extensive configuration options that enhance our organization's security.
Senior Lead Analytics Engineer at a outsourcing company with 5,001-10,000 employees
 

Categories and Ranking

Norton Small Business
Ranking in SSL VPN
11th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
Cloud Backup (36th), Endpoint Protection Platform (EPP) (26th)
OpenVPN Community Edition -...
Ranking in SSL VPN
5th
Average Rating
9.0
Reviews Sentiment
6.1
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the SSL VPN category, the mindshare of Norton Small Business is 3.5%, up from 1.0% compared to the previous year. The mindshare of OpenVPN Community Edition - powered by TurnKey is 2.9%. It is calculated based on PeerSpot user engagement data.
SSL VPN Mindshare Distribution
ProductMindshare (%)
OpenVPN Community Edition - powered by TurnKey2.9%
Norton Small Business3.5%
Other93.6%
SSL VPN
 

Featured Reviews

Balaguru Paramasivan - PeerSpot reviewer
Delivery Manager - DBA at HTC Global Services (INDIA) Private
The initial setup phase is very easy and user-friendly
I had tried Kaspersky a long time ago. I think it is available only in India. I don't know for sure. I have used that one for a couple of years, but I didn't like it, and that is the only reason I went back to Norton. Kaspersky was not safeguarding me in all aspects. I had seen some loopholes in the tool, so that is the only reason I went for Norton. The only thing I like about Kaspersky is that it supports the mobile version.
Abhishek Saini - PeerSpot reviewer
Professional Services Engineer at Next7 IT
Standardized remote access has boosted secure client support and improved team coordination
OpenVPN Community Edition - powered by TurnKey is very flexible, but there are features that would significantly improve day-to-day operations, especially in MSPs. The biggest improvement I would see is better centralized management, easier routing and network virtualization, more advanced built-in monitoring and reporting, simplified certificate lifecycle management, and stronger integrations with identity providers. One thing we often wish for is something similar to enterprise VPN dashboards where we can instantly see who is connected, which routes are active, failed authentication attempts, and tunnel health. Overall, the core VPN engine itself is solid, but most frustrations are really around management, visibility, scalability, and operational convenience rather than the tunnel functionality itself. The biggest friction point with OpenVPN Community Edition - powered by TurnKey is usually around configuration complexity and troubleshooting, especially in more complex client networks. I encounter issues whenever there are routing and subnet issues, DNS resolution problems, certificates and client configuration management challenges, limited centralized management in the community edition, or documentation dependency.
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Manufacturing Company
9%
Healthcare Company
8%
Construction Company
6%
Construction Company
25%
Comms Service Provider
17%
Outsourcing Company
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Large Enterprise2
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
What is your primary use case for Norton 360?
I use the solution for the general protection of my computer. It runs in the background.
What needs improvement with OpenVPN Community Edition - powered by TurnKey?
I would like to see an improvement in OpenVPN Community Edition - powered by TurnKey by adding a feature that shows user activity after connecting to the VPN. Currently, OpenVPN Community Edition -...
What advice do you have for others considering OpenVPN Community Edition - powered by TurnKey?
I purchased OpenVPN Community Edition - powered by TurnKey through the AWS Marketplace. My advice for others looking into using OpenVPN Community Edition - powered by TurnKey is that if you really ...
What is your experience regarding pricing and costs for OpenVPN Community Edition - powered by TurnKey?
OpenVPN Community Edition - powered by TurnKey is completely free. There is no pricing, no setup cost, and no licensing. OpenVPN Community Edition - powered by TurnKey is not mainly an AI-based pla...
 

Overview

Find out what your peers are saying about Norton Small Business vs. OpenVPN Community Edition - powered by TurnKey and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.