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Norton Small Business vs OpenVPN Community Edition - powered by TurnKey comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
Sentiment score
5.5
OpenVPN Community Edition is favored for its ease, efficiency, and cost-effectiveness despite lacking centralized management.
Having a centralized interface that combines user management, live session visibility, and route monitoring would drastically reduce administrator overhead.
Professional Services Engineer at Next7 IT
Our internal dashboard, admin panels, and servers are no longer directly exposed to the internet.
Founder at Cipheroot Cybersecurity Solutions
It is effective because within five to ten minutes you can configure it from the marketplace, and you are all set up to let your development and users access the environment in a secure manner.
Associate Vice President at Hitachi Systems India Private Limited
 

Customer Service

Sentiment score
8.1
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
Sentiment score
6.1
OpenVPN Community Edition is praised for excellent customer support, with users confident in its effective and timely responses.
Customer support for OpenVPN Community Edition - powered by TurnKey is fantastic.
Associate Vice President at Hitachi Systems India Private Limited
Customer support for OpenVPN Community Edition - powered by TurnKey is really good, and the portal documentation is very well maintained.
Angular Developer at Flourish Software
 

Scalability Issues

Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
Sentiment score
6.4
OpenVPN Community Edition by TurnKey offers scalable, secure remote access, efficiently handling many connections, ensuring reliable performance and guidance.
If you want to opt for a certain number of concurrent connections, we always have to look forward to a vertical scaling of OpenVPN Community Edition - powered by TurnKey server.
Associate Vice President at Hitachi Systems India Private Limited
No matter the number of concurrent connections that need to be made, if one follows those recommendations of compute and memory configuration for OpenVPN Community Edition - powered by TurnKey server deployment, it is really quick and efficient.
Associate Vice President at Hitachi Systems India Private Limited
For small and medium-sized enterprise organizations, it is very helpful and scalable.
Angular Developer at Flourish Software
 

Stability Issues

Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
Sentiment score
8.3
OpenVPN Community Edition is stable, supports 20-25 connections, and users rate its reliability highly once properly configured.
We are able to ensure around 20 to 25 concurrent connections, and they are stable enough while connecting to the public cloud.
Associate Vice President at Hitachi Systems India Private Limited
With the configuration recommendation given by OpenVPN Community Edition - powered by TurnKey, if you follow it, it is really scalable and redundant.
Associate Vice President at Hitachi Systems India Private Limited
It is an extremely stable solution.
Analista de Infraestrutura de TI at a tech vendor with 11-50 employees
 

Room For Improvement

Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
Users seek better centralized management, simplified configuration, enhanced monitoring, and improved scalability for OpenVPN Community Edition powered by TurnKey.
Performance is a key point for improvement.
Analista de Infraestrutura de TI at a tech vendor with 11-50 employees
Security-wise, OpenVPN Community Edition - powered by TurnKey is one of the strongest areas, supporting strong encryption and authentication mechanisms, ensuring that everything is encrypted and authorized each time, which increases security.
Senior Lead Analytics Engineer at a outsourcing company with 5,001-10,000 employees
I do not see any problems with the configurations or recommendations provided by OpenVPN Community Edition - powered by TurnKey for 100 or 200 users simultaneously.
Associate Vice President at Hitachi Systems India Private Limited
 

Setup Cost

Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
OpenVPN Community Edition on AWS Marketplace offers cost-effective, intuitive use for enterprises but requires expertise for advanced management.
My experience with pricing, setup cost, and licensing is that it is really minimal.
Associate Vice President at Hitachi Systems India Private Limited
My experience with pricing, setup cost, and licensing is that it is really efficient and not on the higher side.
Associate Vice President at Hitachi Systems India Private Limited
For regular engineers or help desk staff, the workflow is usually simple: launch the VPN client, select the client profile, authenticate the credentials or MFA, connect, and verify access.
Professional Services Engineer at Next7 IT
 

Valuable Features

Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
OpenVPN Community Edition by TurnKey provides flexible, encrypted access, efficient setup, and scalable deployment for secure multi-device connectivity.
OpenVPN Community Edition - powered by TurnKey has measurably reduced our timelines and effectively given secure access to our clients' development resources with quick and efficient service.
Associate Vice President at Hitachi Systems India Private Limited
The features we use the most include secure encrypted remote access, cross-platform compatibility, client profile configuration, certificate-based authentication, stability and reliability, vendor-neutral deployment, flexible routing and subnet access, and logging and troubleshooting visibility.
Professional Services Engineer at Next7 IT
The best features OpenVPN Community Edition - powered by TurnKey offers include strong encryption and flexibility in deployment, along with useful cross-platform support and extensive configuration options that enhance our organization's security.
Senior Lead Analytics Engineer at a outsourcing company with 5,001-10,000 employees
 

Categories and Ranking

Norton Small Business
Ranking in SSL VPN
11th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
Cloud Backup (37th), Endpoint Protection Platform (EPP) (24th)
OpenVPN Community Edition -...
Ranking in SSL VPN
5th
Average Rating
9.0
Reviews Sentiment
6.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the SSL VPN category, the mindshare of Norton Small Business is 3.4%, up from 0.9% compared to the previous year. The mindshare of OpenVPN Community Edition - powered by TurnKey is 2.7%. It is calculated based on PeerSpot user engagement data.
SSL VPN Mindshare Distribution
ProductMindshare (%)
OpenVPN Community Edition - powered by TurnKey2.7%
Norton Small Business3.4%
Other93.9%
SSL VPN
 

Featured Reviews

Balaguru Paramasivan - PeerSpot reviewer
Delivery Manager - DBA at HTC Global Services (INDIA) Private
The initial setup phase is very easy and user-friendly
I had tried Kaspersky a long time ago. I think it is available only in India. I don't know for sure. I have used that one for a couple of years, but I didn't like it, and that is the only reason I went back to Norton. Kaspersky was not safeguarding me in all aspects. I had seen some loopholes in the tool, so that is the only reason I went for Norton. The only thing I like about Kaspersky is that it supports the mobile version.
Manmohan Rao - PeerSpot reviewer
Associate Vice President at Hitachi Systems India Private Limited
Secure cloud migrations have accelerated as our teams access critical workloads remotely
OpenVPN Community Edition - powered by TurnKey can be improved by looking forward to recommendations regarding compute sizing, which is necessary. I have seen multiple third-party solutions demanding configurations based on compute and memory aspects. However, what I have learned from OpenVPN Community Edition - powered by TurnKey is that it comes with minimal configuration, but I am always stringent about how many client VPN connections it can handle. There has to be some bifurcation regarding this. I have not experienced any access lag so far or any performance issues. I do not see any problems with the configurations or recommendations provided by OpenVPN Community Edition - powered by TurnKey for 100 or 200 users simultaneously, but I still foresee a need for some recommendations from OpenVPN Community Edition - powered by TurnKey regarding the number of user connections it can handle given certain configurations.
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902,894 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
11%
Manufacturing Company
8%
Healthcare Company
7%
Financial Services Firm
7%
Construction Company
26%
Comms Service Provider
15%
Manufacturing Company
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Large Enterprise2
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
What is your primary use case for Norton 360?
I use the solution for the general protection of my computer. It runs in the background.
What needs improvement with OpenVPN Community Edition - powered by TurnKey?
OpenVPN Community Edition - powered by TurnKey can be improved, but not really because I think it already does the job excellently. Nothing comes to mind regarding needed improvements.
What advice do you have for others considering OpenVPN Community Edition - powered by TurnKey?
OpenVPN Community Edition - powered by TurnKey works as intended, so there is not much else to add regarding the features. My advice to others looking into using OpenVPN Community Edition - powered...
What is your experience regarding pricing and costs for OpenVPN Community Edition - powered by TurnKey?
Regarding pricing, setup cost, and licensing, it is free, so there are no issues.
 

Overview

Find out what your peers are saying about Norton Small Business vs. OpenVPN Community Edition - powered by TurnKey and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.