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NinjaOne vs Zafran Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NinjaOne
Ranking in Vulnerability Management
26th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Network Monitoring Software (31st), Server Monitoring (9th), IT Service Management (ITSM) (9th), Remote Access (20th), Mobile Device Management (MDM) (6th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (8th), MSP Backup (3rd), Unified Endpoint Management (UEM) (8th)
Zafran Security
Ranking in Vulnerability Management
18th
Average Rating
9.4
Reviews Sentiment
8.2
Number of Reviews
5
Ranking in other categories
Continuous Threat Exposure Management (CTEM) (2nd)
 

Mindshare comparison

As of June 2025, in the Vulnerability Management category, the mindshare of NinjaOne is 0.5%, up from 0.2% compared to the previous year. The mindshare of Zafran Security is 0.7%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management
 

Featured Reviews

Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…
Israel Cavazos Landini - PeerSpot reviewer
Weekly insights and risk analysis facilitate informed security decisions
I appreciate the weekly insights Zafran provides, which include critical topics for networks and IT security, allowing us to evaluate which insights apply to our environment. The organization score feature is valuable to keep the leadership team updated on how our infrastructure fares security-wise. The applicable risk level versus base risk level feature is beneficial because prior to Zafran, we only used the base risk level, but now understand that risk depends on the asset itself. Zafran is an excellent tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"The most valuable feature we have found currently is probably patch management."
"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."
"NinjaOne's best feature is its monitoring."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"We are able to see the real risk of a vulnerability on our environment with our security tools."
"Zafran is an excellent tool."
"Zafran has become an indispensable tool in our cybersecurity arsenal."
"Overall, we have seen about eighty-seven percent reduction of the number of vulnerabilities that require urgency to remediate, specifically the number of criticals."
"We saw benefits from Zafran Security almost immediately after deploying it."
 

Cons

"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"I want NinjaOne to improve the reports."
"The graphical user interface could be improved."
"The solution could improve by optimizing the internet connection being used."
"NinjaOne's dashboard could be easier to use."
"The network monitoring needs to be improved."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"I think the ability to have some enhanced reporting capabilities is something they can improve on, as they have good reports but we have asked for some specific reporting enhancements."
"The dashboarding and reporting functionality of Zafran Security is an area that definitely could use some improvements."
"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."
 

Pricing and Cost Advice

"We currently pay $1.20 per device on a monthly basis."
"We got a pretty good deal. It was fairly affordable."
"Its pricing is great."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"NinjaRMM uses a subscription model."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"The product's pricing depends on the number of PCs or devices."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
8%
Retailer
7%
Financial Services Firm
7%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
What is your experience regarding pricing and costs for Zafran Security?
The current pricing of Zafran Security is fair overall. They were good to work with to accommodate our organization with a longer-term cost model that worked best for us, so they are a good partner...
What needs improvement with Zafran Security?
The dashboarding and reporting functionality of Zafran Security is an area that definitely could use some improvements. Overall, you get some dashboards and widgets to start with that are helpful, ...
What is your primary use case for Zafran Security?
Zafran Security is helping reduce the amount of critical vulnerabilities in our environments that require prompt remediation. It has helped us focus on the assets and critical vulnerabilities that ...
 

Overview

 

Sample Customers

Status Pros, Mitchell and Company
Information Not Available
Find out what your peers are saying about NinjaOne vs. Zafran Security and other solutions. Updated: June 2025.
859,438 professionals have used our research since 2012.