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NinjaOne vs XM Cyber comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zafran Security
Sponsored
Ranking in Vulnerability Management
18th
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
6
Ranking in other categories
Continuous Threat Exposure Management (CTEM) (3rd)
NinjaOne
Ranking in Vulnerability Management
26th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
21
Ranking in other categories
Network Monitoring Software (24th), Server Monitoring (6th), IT Service Management (ITSM) (8th), Remote Access (14th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (9th), Remote Monitoring and Management (RMM) (1st), Patch Management (7th), MSP Backup (2nd), Unified Endpoint Management (UEM) (6th)
XM Cyber
Ranking in Vulnerability Management
32nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
Continuous Controls Monitoring (3rd), Cloud Security Posture Management (CSPM) (22nd), Continuous Threat Exposure Management (CTEM) (4th)
 

Mindshare comparison

As of January 2026, in the Vulnerability Management category, the mindshare of Zafran Security is 1.1%, up from 0.2% compared to the previous year. The mindshare of NinjaOne is 0.9%, up from 0.4% compared to the previous year. The mindshare of XM Cyber is 1.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Market Share Distribution
ProductMarket Share (%)
Zafran Security1.1%
NinjaOne0.9%
XM Cyber1.0%
Other97.0%
Vulnerability Management
 

Featured Reviews

Reviewer6233 - PeerSpot reviewer
Works at a healthcare company with 10,001+ employees
Has become an indispensable tool in our cybersecurity arsenal
While Zafran Security is already a powerful tool, there are areas where it could be further improved to provide even greater value. One key area for enhancement is the searching capabilities within its vulnerabilities module. By incorporating the ability to create Boolean searches, users would gain the ability to apply more complex filters and customize their search criteria. This would greatly enhance the precision and efficiency with which security teams can identify and prioritize vulnerabilities. Having such tailored search capabilities would save time and resources by narrowing down vast lists of vulnerabilities to those that meet specific parameters relevant to our unique risk environment. Additionally, integrating more robust reporting and visualization tools would be advantageous. Enhanced dashboards that offer customizable visual representations of risk configurations and threat landscapes would facilitate better communication with stakeholders, making it easier to explain vulnerabilities and the rationale behind certain security measures. This would also aid in demonstrating the improvements and value derived from existing security investments to leadership and non-technical team members.
Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.
Stephen Owen - PeerSpot reviewer
Group CISO at a insurance company with 51-200 employees
Has significantly improved risk visibility and optimized remediation efforts across dynamic environments
We tightly integrate with APIs, consuming feeds and open source data. We have integrated with XM Cyber, and we are elevating ourselves with AI and MCP tools as we view this as a forerunner to reducing the workload for our agents and IT staff. We're pushing all our security partners to provide AI and MCP tools. Our vision is for them to offer a chat interface where a junior IT or an experienced infrastructure engineer can ask for what needs to be patched next without using an interface. Their current interface is very usable and professional, ranking in the top tier of applications. Their reporting is good, offering custom reports, and their API integration is a new capability that serves us well. We have high expectations for the next generation, such as a chat interface to ask questions. However, everything has been very good. We push the boundaries with digital twins; I understand XM Cyber uses a similar concept of graph databases to map environments. I would like access to that and querying languages, enabling more informed business decisions. XM Cyber sees much of our estate, which is beneficial for making informed decisions, and we can harness those insights and data for business analytics. For instance, it could help us gain insights into change management—if a particular server impacts another and that server is supported by yet another server, we could glean significant insights for change management meetings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With Zafran Security, it integrates with your security controls, allowing you to take that risk score and reduce it based on the controls in place or increase the risk based on different factors, such as if the issue is internet reachable or if there's an exploit in the wild."
"Zafran is an excellent tool."
"Overall, we have seen about eighty-seven percent reduction of the number of vulnerabilities that require urgency to remediate, specifically the number of criticals."
"Zafran has become an indispensable tool in our cybersecurity arsenal."
"We saw benefits from Zafran Security almost immediately after deploying it."
"We are able to see the real risk of a vulnerability on our environment with our security tools."
"NinjaOne saves me time and improves my troubleshooting process by providing information automatically so I don't have to search for it."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"The tool's most valuable feature is third-party application updates."
"The most valuable feature we have found currently is probably patch management."
"NinjaOne is a great product. It is working and it is always developing."
"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."
"The installation is easy, it only took two minutes."
"XM Cyber permits us to identify if a zero-day vulnerability can affect our infrastructure; it helps me understand the company's total risk that we have in our infrastructure and workstation vulnerability, and it permits us to identify the real impact when we have a vulnerability."
"XM Cyber permits us to identify if a zero-day vulnerability can affect our infrastructure; it helps me understand the company's total risk that we have in our infrastructure and workstation vulnerability, and it permits us to identify the real impact when we have a vulnerability."
"Since implementing XM Cyber, we have improved the way we are doing patching, focusing on the choke points in our patching cycle, and it improves the way we assess the risk."
"XM Cyber made it clear that browser vulnerabilities were the top priority because the platform was able to examine how vulnerabilities within our estate could be exploited and what the path would be from some bad actor in order to exploit those vulnerabilities."
"What I personally like very much, from my experience, is that it is very reliable."
"Six weeks into using XM Cyber, we saw a compelling return on investment—primarily in risk reduction, with a specific issue our other security tooling did not pick up but XM Cyber did, reducing IT remediation time and saving over 60,000 US dollars per year while significantly lowering our loss exposure amount."
"The platform's most valuable feature is attack simulation."
 

Cons

"The dashboarding and reporting functionality of Zafran Security is an area that definitely could use some improvements."
"I think the ability to have some enhanced reporting capabilities is something they can improve on, as they have good reports but we have asked for some specific reporting enhancements."
"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."
"I would like to see more scripts for PowerShell commands."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"The network monitoring needs to be improved."
"One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying."
"I want NinjaOne to improve the reports."
"NinjaOne's reporting module is cumbersome."
"The solution could improve by optimizing the internet connection being used."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"We'd like to see a cheaper price."
"We have not saved any time or effort, but we can prove that the effort involved around vulnerability management has been better spent to greater effect, and we've been able to demonstrate that vulnerabilities that do represent a high risk have been remediated more rapidly and more effectively."
"XM Cyber could identify all areas of vulnerability. They could expand the identification span for different areas."
"They could improve support because when we need to create a super case and escalate to resolve with technical support, they resolve our ticket in approximately two weeks."
"They could improve support because when we need to create a super case and escalate to resolve with technical support, they resolve our ticket in approximately two weeks."
"We have high expectations for the next generation, such as a chat interface to ask questions."
"There are many interesting things about XM Cyber, but the part that can be improved is the mobile exposure and the IBM i specific equipment."
 

Pricing and Cost Advice

Information not available
"The pricing is reasonable and cheaper than ConnectWise."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"NinjaRMM uses a subscription model."
"We currently pay $1.20 per device on a monthly basis."
"The product's pricing depends on the number of PCs or devices."
"We got a pretty good deal. It was fairly affordable."
"Its pricing is great."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"We have to pay standard licensing fees."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
8%
Computer Software Company
8%
Outsourcing Company
6%
Computer Software Company
12%
Government
8%
Manufacturing Company
7%
Financial Services Firm
7%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise2
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Zafran Security?
Since we stood Zafran Security up in our private cloud, we handle the maintenance on our side. As we opted not to use...
What needs improvement with Zafran Security?
In terms of areas for improvement, Zafran Security is doing a really great job as a new and emerging company. Oftenti...
What is your primary use case for Zafran Security?
My use cases for Zafran Security revolve around two primary areas. One is around vulnerability management and priorit...
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
What needs improvement with NinjaOne?
One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny t...
What is your primary use case for NinjaOne?
My main use case for NinjaOne is ticketing. I use NinjaOne for ticketing in my daily work to keep track of all the co...
What do you like most about XM Cyber?
The platform's most valuable feature is attack simulation.
What is your experience regarding pricing and costs for XM Cyber?
My experience with pricing, setup cost, and licensing was that we have a large, complicated estate, and in the licens...
What needs improvement with XM Cyber?
There are many interesting things about XM Cyber, but the part that can be improved is the mobile exposure and the IB...
 

Overview

 

Sample Customers

Information Not Available
Status Pros, Mitchell and Company
Hamburg Port Authority, Plymouth Rock Corporation
Find out what your peers are saying about NinjaOne vs. XM Cyber and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.