New Relic vs Versa Director comparison

New Relic and Versa Networks are both solutions in the Network Monitoring Software category. New Relic is ranked #8 with an average rating of 8.0, while Versa Networks is ranked #48 with an average rating of 9.0. New Relic holds a 1.5% mindshare in NMS, compared to Versa Networks’s 0.4% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 75% of Versa Networks users who would recommend it.

New Relic

Read 168 New Relic reviews

12,960 Views
2,981 Comparison Views

94% willing to recommend

Versa Director

Read 4 Versa Director reviews

651 Views
625 Comparison Views

75% willing to recommend

New Relic

Versa Director

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

New Relic and Versa Director are network management and monitoring products. New Relic has an advantage in real-time monitoring and integration, while Versa Director offers superior network control features.

Features: New Relic provides robust application performance monitoring, extensive integrations, and in-depth analytics. Versa Director features centralized network management, security policies, and WAN optimization.

Room for Improvement: New Relic could enhance network infrastructure control, expand its integration options, and improve WAN support. Versa Director could improve real-time monitoring capabilities, offer more extensive application performance insights, and streamline integration processes.

Ease of Deployment and Customer Service: New Relic's cloud-based model simplifies deployment and offers strong support. Versa Director provides flexible deployment with on-premises and cloud options and comprehensive service. New Relic is quicker to deploy, while Versa Director offers more deployment flexibility.

Pricing and ROI: New Relic aligns competitive setup costs with high initial ROI, appealing to cost-conscious businesses. Versa Director requires a higher initial investment but delivers significant long-term ROI through extensive network control features. New Relic is preferred for lower costs, while Versa Director's features justify the investment over time.

To learn more, read our detailed New Relic vs. Versa Director Report (Updated: December 2025).

Buyer's Guide

New Relic vs. Versa Director

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Network Monitoring Software

8th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

168

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (8th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)

Versa Director

Ranking in Network Monitoring Software

48th

Average Rating

8.0

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of New Relic is 1.5%, down from 2.7% compared to the previous year. The mindshare of Versa Director is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
New Relic	1.5%
Versa Director	0.4%
Other	98.1%

Network Monitoring Software

Featured Reviews

BasilJiji

System Engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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PriyankDubey

Product manager at a consultancy with 10,001+ employees

User-friendly and simpler than its competitors

Versa Director's best feature is the ease of configuration and customer and vendor management. Its UI is also excellent compared to Fortinet and Cisco Versa Director's on-prem SD-WAN hardware and SSL VPN software are not integrated, so you have to buy a separate subscription for the SSL VPN. In…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"New Relic is easy to use even for someone with no knowledge; by seeing the dashboard, they can easily find out the application's health and notice what is happening."

"Since using New Relic, time saved has improved by almost 50% due to the integration of Copilots and AI, and the ticket count reduction has surpassed 75%, allowing us to efficiently address similar issues."

"The most valuable feature is application monitoring."

"The solution is scalable, and it is easy because all the documentation is available."

"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."

"It has given us better insight into the performance of the system."

"We were able to save $1,000 per month."

"The most valuable features are the dashboards and tracing."

More New Relic pros

"The most valuable functionality is some of the policy pieces that are quite useful."

"The most valuable feature of Versa Director is analytics."

"Versa Director is the fastest engineering tool and is ideal for use without product management."

"Versa Director's best feature is the ease of configuration and customer and vendor management."

Cons

"The solution should include more detailed reports for SQL database requests."

"The logs in New Relic are not showing the full logs. When I go and check the logs, they are not complete."

"I would like an infrastructure network that provides real-time views, showing the issues."

"The connectivity between legacy and newer cloud applications is not great."

"Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal."

"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."

"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."

"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."

More New Relic cons

"Versa Director's deployment process is not the best."

"Versa could be more AI-oriented."

"What needs improvement in Versa Director is maturity because, from an operating point of view, it's not mature enough. You'll still need to do a lot of research on Versa Director, so if it could mature faster, that would be very good."

"It requires some simplification."

Pricing and Cost Advice

"We're paying for the New Relic APM license annually."

"The solution is less expensive than AppNeta."

"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."

"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."

"The price of New Relic could improve. It is expensive."

"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."

"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."

"I think the pricing is reasonable."

More New Relic pricing and cost advice

"Having to buy separate licenses for the on-prem SD-WAN hardware and SSL VPN software makes Versa Director very costly compared to other solutions like Fortinet and Cisco."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

10%

Manufacturing Company

Retailer

Manufacturing Company

21%

Financial Services Firm

18%

Computer Software Company

10%

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	50
Large Enterprise	71

No data available

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

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What needs improvement with New Relic Insights?

For our end-to-end use case, New Relic is completely satisfactory, and we extensively rely on its features for our day-to-day life. I would like to have more AI and ML-based suggestions and algorit...

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What do you like most about Versa Director?

Versa Director is the fastest engineering tool and is ideal for use without product management.

See all answers

What needs improvement with Versa Director?

Versa could be more AI-oriented.

See all answers

What is your primary use case for Versa Director?

We use the solution to monitor customer networks.

See all answers

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Product Reports

Buyer's Guide

New Relic

January 2026

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Buyer's Guide

Network Monitoring Software

January 2026

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Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Versa Networks Director

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

Versa Director is Versa Networks’ virtualization and service creation platform that simplifies the creation, automation and delivery of services using Versa WAN edge software, FlexVNF. Versa Director provides the essential management, monitoring and orchestration capabilities needed to deliver Versa’s Secure Cloud IP architecture network and security software services. Services supported by Versa include routing and advanced connectivity to direct traffic across multilink WAN access and simplify control for SD-WAN with embedded advanced security

Versa Networks

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Information Not Available

Buyer's Guide

New Relic vs. Versa Director

December 2025

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