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New Relic vs Versa Director comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Network Monitoring Software
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)
Versa Director
Ranking in Network Monitoring Software
89th
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of New Relic is 1.5%, down from 1.9% compared to the previous year. The mindshare of Versa Director is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
New Relic1.5%
Versa Director0.4%
Other98.1%
Network Monitoring Software
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
reviewer2146131 - PeerSpot reviewer
Oracle Apps Functional Consultant at a comms service provider with 10,001+ employees
A cost-effective solution to monitor customer networks
We are not getting any issues with the integrations. Versa Director is the fastest engineering tool and is ideal for use without product management. People must rely on and utilize it to enhance anything they want to increase, as it helps minimize the product. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It offers helpful user metrics so we can learn more about the user experience."
"It was able to really effectively find the problem and solve it – it sped up the pages considerably."
"Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort."
"It visualizes metrics well and tracks our incoming requests, providing a lot of detail which is useful for troubleshooting."
"The most valuable feature is the ability to manage the application flow."
"Before New Relic, dev and ops were separate, and now they’ve come together more and there’s less finger-pointing."
"New Relic is easy to use even for someone with no knowledge; by seeing the dashboard, they can easily find out the application's health and notice what is happening."
"I really love it."
"Versa Director's best feature is the ease of configuration and customer and vendor management."
"The most valuable feature of Versa Director is analytics."
"Versa Director is the fastest engineering tool and is ideal for use without product management."
"Versa Director is a beneficial product for the environment my company has."
"Versa Director has easier customer reports, utilization monitoring, graphic shaping monitoring, configuration, template shaping, and deduplication compared to Fortinet and Cisco."
"I think the most valuable functionality is some of the policy pieces that are quite useful."
 

Cons

"Sometimes we've noticed agents fail to report/respond."
"Installation of plugins seem to be really difficult due to the documentation available."
"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."
"The solution should include more detailed reports for SQL database requests."
"About six months to a year ago, we invested a lot of time automating a lot of our interactions with New Relic. However, their API couldn't do a lot of things, and even getting a list of errors was impossible without scrubbing every application/server manually and checking health conditions yourself."
"Compared to their competitors, they are missing some features at the moment."
"The connectivity between legacy and newer cloud applications is not great."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"Versa Director's deployment process is not the best."
"I think the one area that could be improved is that there are a lot of features; that is also an advantage but it makes things a little difficult, so I'd like to see some simplification so that there is less bloat."
"It requires some simplification."
"What needs improvement in Versa Director is maturity because, from an operating point of view, it's not mature enough. You'll still need to do a lot of research on Versa Director, so if it could mature faster, that would be very good."
"Versa Director's on-prem SD-WAN hardware and SSL VPN software are not integrated, so you have to buy a separate subscription for the SSL VPN."
"Versa could be more AI-oriented."
 

Pricing and Cost Advice

"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
"Because of budget, we are not using the mobile app part of this tool."
"The solution is less expensive than AppNeta."
"Comparatively, the pricing is expensive."
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
"It would be nice if we could buy it annually instead of monthly."
"Cost is significant with a lot of extras."
"Having to buy separate licenses for the on-prem SD-WAN hardware and SSL VPN software makes Versa Director very costly compared to other solutions like Fortinet and Cisco."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
9%
Manufacturing Company
9%
Construction Company
7%
Manufacturing Company
17%
Construction Company
16%
Comms Service Provider
10%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise79
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
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Comparisons

 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
Versa Networks Director
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
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Find out what your peers are saying about New Relic vs. Versa Director and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.