New Relic vs Redgate Monitor comparison

Why PeerSpot?

New Relic and Redgate are both solutions in the IT Infrastructure Monitoring category. New Relic is ranked #10 with an average rating of 8.3, while Redgate is ranked #21 with an average rating of 8.8. New Relic holds a 2.2% mindshare in IM, compared to Redgate’s 0.5% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 100% of Redgate users who would recommend it.

New Relic

Read 176 New Relic reviews

29,719 Views
10,996 Comparison Views

94% willing to recommend

Redgate Monitor

Read 5 Redgate Monitor reviews

1,593 Views
1,561 Comparison Views

100% willing to recommend

New Relic

Redgate Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 29, 2026

New Relic and Redgate Monitor are both contenders in the monitoring solutions market. Data comparisons indicate that New Relic generally has the upper hand due to its comprehensive feature set, although Redgate Monitor excels in database-specific applications.

Features: New Relic provides valuable features including end-to-end tracing, anomaly detection, and real-time insights tailored across various environments. Redgate Monitor distinguishes itself with specialized tools for SQL Server performance analysis, diagnostics, and customizable alerts.

Ease of Deployment and Customer Service: New Relic facilitates deployment with its straightforward cloud-based approach, alongside responsive and knowledgeable customer service. Redgate Monitor requires an on-premise setup, offering tailored guidance specifically for database issues, which might necessitate more initial effort but offers database-focused support.

Pricing and ROI: New Relic carries a higher setup cost, but users recognize strong ROI driven by its extensive features. Redgate Monitor presents a lower initial investment, delivering notable returns, especially for SQL Server-reliant organizations.

To learn more, read our detailed New Relic vs. Redgate Monitor Report (Updated: November 2026).

Buyer's Guide

New Relic vs. Redgate Monitor

November 2026

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Helped 921,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.1

New Relic effectively enhances application performance by quickly resolving issues, saving time, and improving customer satisfaction.

Sentiment score

7.2

Redgate Monitor improves efficiency by preventing system downtime, saving time and money, and simplifying infrastructure oversight with proactive alerts.

There is return on investment because since we reduced the downtime, we can definitely save a lot of money within that period.

BasilJiji

System engineer at a retailer with 10,001+ employees

There is a definite return on investment for New Relic, as we would not have invested in building its infrastructure if there were no returns.

ArjunSharma

senior software at Norton Lifelock

After implementing New Relic, we have decreased staffing requirements while saving time and money.

reviewer2805771

Senior Observability Engineer I at a computer software company with 51-200 employees

For more quotes and insights, download the New Relic report

I have seen a return on investment because it has enabled our clients to review all their estate in one place, far easier and better than what SCOM was providing them with.

Micah Richards

Senior Software Engineer at Unisys

I have seen a return on investment since Redgate Monitor has reduced cost by alerting IT staff to an emerging issue prior to it reaching crash states.

Laura Luisa

Senior Software Engineer at Infosys

I believe the use and helpfulness of Redgate Monitor warrant valid investment for any company seeking to maximize efficiency.

Jimmy Fekadu

Senior Database Administrator at a healthcare company with 10,001+ employees

For more quotes and insights, download the Redgate Monitor report

Customer Service

Sentiment score

7.3

New Relic's customer service is praised for its responsiveness and support, though some users desire quicker, clearer responses.

Sentiment score

7.3

Redgate Monitor's customer service is highly rated for its exceptional, fast, and responsive support, consistently ensuring user satisfaction.

If I drop an email to them, they will respond quickly to my email.

Vamsi Busa

Senior DevOps Engineer at a tech vendor with 10,001+ employees

Customer support from New Relic is very good, and we rarely need to create support tickets.

ArjunSharma

senior software at Norton Lifelock

They are very polite and helped him out.

TusharGoel

Cloud Engineer at TO THE NEW Digital

For more quotes and insights, download the New Relic report

The customer support is very proactive, supportive, and available twenty-four hours per day, seven days per week.

Micah Richards

Senior Software Engineer at Unisys

The customer support for Redgate Monitor has been fast and responsive.

Laura Luisa

Senior Software Engineer at Infosys

I would rate customer support a nine.

Rajas J Wadivkar

Senior Database Administrator at a financial services firm with 5,001-10,000 employees

For more quotes and insights, download the Redgate Monitor report

Scalability Issues

Sentiment score

7.6

New Relic is highly scalable, supporting varied workloads and environments, aided by seamless AWS integration and a flexible SaaS model.

Sentiment score

7.0

Redgate Monitor is praised for scalability and adaptability, though there are concerns about addressing existing safety issues effectively.

We currently use New Relic for tens of thousands of developers and hundreds of teams within our organization, and we have not encountered any scalability issues.

ArjunSharma

senior software at Norton Lifelock

It is also suitable for cloud native architectures, SaaS, or software as a service, and for high volume data ingestion also.

TusharGoel

Cloud Engineer at TO THE NEW Digital

Regarding New Relic's scalability, it excels at the enterprise level for cloud integrations that can utilize tags.

reviewer2805771

Senior Observability Engineer I at a computer software company with 51-200 employees

For more quotes and insights, download the New Relic report

Redgate Monitor is highly scalable.

Micah Richards

Senior Software Engineer at Unisys

Redgate Monitor's scalability fits our organization's needs perfectly and handles growth well.

Laura Luisa

Senior Software Engineer at Infosys

Redgate Monitor's scalability is indeed valid.

Jimmy Fekadu

Senior Database Administrator at a healthcare company with 10,001+ employees

For more quotes and insights, download the Redgate Monitor report

Stability Issues

Sentiment score

7.9

New Relic is stable, reliable, and efficient, with swift issue resolution, though minor performance hiccups occur occasionally.

Sentiment score

8.6

Users unanimously find Redgate Monitor stable, reliable, and lag-free, ensuring dependable performance and safety for database management.

New Relic lags sometimes.

TusharGoel

Cloud Engineer at TO THE NEW Digital

New Relic is stable based on my experience, as I have not seen any problems with the UI.

Oleksii Barybin

Contingent Worker at a retailer with 10,001+ employees

For more quotes and insights, download the New Relic report

I have not experienced lagging or downtime.

Micah Richards

Senior Software Engineer at Unisys

I believe Redgate Monitor is stable; although dealing with databases requires caution, I have not encountered any negative experiences regarding its safety.

Jimmy Fekadu

Senior Database Administrator at a healthcare company with 10,001+ employees

For more quotes and insights, download the Redgate Monitor report

Room For Improvement

Users request plugin enhancements, better data retention, third-party integration, improved interface, and optimized alerting, dashboards, and pricing.

Users seek enhanced customization, simplified dashboards, improved automation, remote access, efficiency, and cost reductions in Redgate Monitor.

If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful.

BasilJiji

System engineer at a retailer with 10,001+ employees

Using real-time data, if there are any malicious patterns or something happening, they can identify those.

Hari Rajendiran

Platform Software Engineer 4 at Nexthink

Because of the pricing model, organizations have experienced uncontrolled costs and were not able to afford New Relic.

Aditya Krishnakumar

Senior SRE Engineer at SentinelOne

For more quotes and insights, download the New Relic report

Just alerting is great, but having the ability to act through the app would be valuable.

Jdelaune Delaune

DBA

For alert customization, it should be possible to have customization for every DB metric, which would be very useful.

Rajas J Wadivkar

Senior Database Administrator at a financial services firm with 5,001-10,000 employees

One of the areas that Redgate Monitor needs to improve includes providing a dedicated section of code for missing indexes.

Micah Richards

Senior Software Engineer at Unisys

For more quotes and insights, download the Redgate Monitor report

Setup Cost

New Relic's pricing is often seen as high but justified by its comprehensive features, despite confusing models.

Enterprise users praise Redgate Monitor's pricing but suggest subscription model improvements for better SME accessibility.

Considering the features New Relic offers, the pricing or cost setup has not been a blocker for our budget.

ArjunSharma

senior software at Norton Lifelock

My experience with pricing, setup cost, and licensing for synthetic monitoring is that minions used to cost a lot.

Palak Bhawsar

DevOps engineer at a tech company with 5,001-10,000 employees

As we talk about pricing, it is not that much cheaper.

HemantKumar7

Senior Site Reliability Engineer at a tech vendor with 501-1,000 employees

For more quotes and insights, download the New Relic report

The cost could be a little bit lower, especially for small and medium enterprises to use this tool.

Micah Richards

Senior Software Engineer at Unisys

Regarding pricing, setup cost, and licensing, I must say I don't favor the subscription model, and the price is somewhat higher.

Laura Luisa

Senior Software Engineer at Infosys

Regarding my experience with pricing, setup cost, and licensing, I consider it a fair amount.

Jimmy Fekadu

Senior Database Administrator at a healthcare company with 10,001+ employees

For more quotes and insights, download the Redgate Monitor report

Valuable Features

New Relic offers real-time monitoring, easy dashboards, and alerting, enhancing performance insights with integration and predictive analytics.

Redgate Monitor enhances database performance and management with alerts, resource monitoring, and reports for improved productivity and security.

Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.

Pietro Dell'Erba

Head of API at a marketing services firm with 11-50 employees

New Relic is very useful for teams that don't have much of a dedicated DevOps team but want to have observability for their platform, and it's an easy way to get started.

Aditya Krishnakumar

Senior SRE Engineer at SentinelOne

New Relic has positively impacted our organization by reducing errors, improving performance, and saving time.

ArjunSharma

senior software at Norton Lifelock

For more quotes and insights, download the New Relic report

The best features Redgate Monitor offers include detailed resource monitoring, instant alerts, and easy customization.

Micah Richards

Senior Software Engineer at Unisys

Redgate Monitor has minimized downtime of critical systems due to proactive alerts as resource usage hits critical customizable thresholds.

Laura Luisa

Senior Software Engineer at Infosys

I find myself relying on the monitor the most because as a DBA, my sole responsibility is to make sure that the data is up and accessible.

Jdelaune Delaune

DBA

For more quotes and insights, download the Redgate Monitor report

Categories and Ranking

New Relic

Ranking in IT Infrastructure Monitoring

10th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

176

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (10th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (6th)

Redgate Monitor

Ranking in IT Infrastructure Monitoring

21st

Average Rating

8.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2026, in the IT Infrastructure Monitoring category, the mindshare of New Relic is 2.2%, down from 3.7% compared to the previous year. The mindshare of Redgate Monitor is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
New Relic	2.2%
Redgate Monitor	0.5%
Other	97.3%

IT Infrastructure Monitoring

Featured Reviews

BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Read full review

Micah Richards

Senior Software Engineer at Unisys

Centralized monitoring has reduced outages and enables faster diagnosis across all database servers

The best features Redgate Monitor offers include detailed resource monitoring, instant alerts, and easy customization. A user can quickly see how your server is performing and which queries are taking the longest. The instant alerts and customizable options help since it is a multiple-platform database observability for the entire estate. I use this to optimize performance, ensure security, and mitigate potential risks with fast, deep-dive analysis and intelligent alerting. I love Redgate Monitor because it helps manage an entire database estate from a single pane of glass. Redgate Monitor has positively impacted my organization by creating database observability to proactively mitigate potential risks with instant problem diagnosis and customizable alerting. It accelerates daily database maintenance by automating time-consuming manual tasks, such as identifying long-running queries or tracking blocked processes, which frees up time to proactively improve the performance and security of servers. I have seen time savings from twenty percent to forty-five percent. It also helps to minimize downtime.

Read full review

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Outsourcing Company

12%

Manufacturing Company

10%

Construction Company

Financial Services Firm

19%

Comms Service Provider

15%

Manufacturing Company

11%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	52
Large Enterprise	80

No data available

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What needs improvement with New Relic Insights?

I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...

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What is your primary use case for New Relic Insights?

As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...

See all answers

What is your experience regarding pricing and costs for Redgate Monitor?

Regarding my experience with pricing, setup cost, and licensing, I consider it a fair amount; my peers also feel that it falls within a comfortable range.

See all answers

What needs improvement with Redgate Monitor?

Regarding how Redgate Monitor can be improved, I think the capability to actually handle things would be a great feature. The ability to do things from a phone to a SQL server for standard issues w...

See all answers

What is your primary use case for Redgate Monitor?

My main use case for Redgate Monitor is to keep watch on the servers and to know when incidents occur and to have a proactive reaction instead of a reactionary response. A specific example of how I...

See all answers

Comparisons

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Compared 4% of the time

Dynatrace vs New Relic

Compared 4% of the time

Splunk AppDynamics vs New Relic

Compared 4% of the time

Splunk Enterprise Security vs New Relic

Compared 2% of the time

Splunk Observability Cloud vs New Relic

Compared 2% of the time

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Datadog vs Redgate Monitor

Compared 21% of the time

Zabbix vs Redgate Monitor

Compared 20% of the time

Nagios Core vs Redgate Monitor

Compared 6% of the time

Grafana Enterprise Stack vs Redgate Monitor

Compared 6% of the time

Checkmk vs Redgate Monitor

Compared 5% of the time

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Product Reports

Buyer's Guide

New Relic

October 2026

Download New Relic product report

Buyer's Guide

Redgate Monitor

October 2026

Download Redgate Monitor product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

No data available

Overview

New Relic offers comprehensive server and application performance monitoring features, empowering organizations with real-time insights and customizable dashboards for efficient issue resolution.

Possessing robust capabilities, New Relic provides in-depth application data, allowing users to trace and diagnose issues efficiently. Its powerful API integration enables seamless performance improvement tracking. Despite certain areas for improvement like configuration handling and pricing, New Relic remains a preferred choice for application performance monitoring, server monitoring, and infrastructure management, facilitating end-to-end observability and enhancing application health.

What are New Relic's key features?

Server Monitoring: Provides insights into system health and performance metrics.
Real-Time Application Performance Insights: Offers instant data on application performance and user experience.
Customizable Dashboards: Tailor dashboards to display the most relevant data for specific needs.
API Integration: Supports integration with external tools for enhanced performance tracking.
Scalability: Adapts to the growing needs of enterprises, ensuring continuous monitoring effectiveness.
Synthetic Monitoring: Simulates user interactions to preemptively identify potential issues.

Why consider New Relic's benefits?

In-Depth Data: Access to comprehensive application data for quick issue resolution.
Efficient Alerting: Real-time alerts to identify and address problems swiftly.
Improved Performance: Metrics and insights that facilitate enhanced application performance.
Tool Integrations: Integration enhances value by combining various system insights.

In sectors like finance and e-commerce, New Relic is utilized for real-time performance monitoring, allowing businesses to identify bottlenecks, manage infrastructure effectively, and ensure seamless user experiences. By tracking API response times and monitoring databases, companies improve performance and user satisfaction through better observability and synthetic monitoring.

New Relic

Redgate Monitor provides database administrators with real-time SQL Server insights, ensuring optimal performance and streamlined operations.

Designed for database professionals, Redgate Monitor offers comprehensive diagnostics and detailed analysis, reducing administrative overhead and improving SQL Server performance. Its intuitive tools facilitate rapid issue identification and resolution, leading to enhanced system reliability.

What are the key features of Redgate Monitor?

Real-Time Monitoring: Constantly tracks SQL Server activity for instant anomaly detection.
Alerting System: Sends customized alerts to address potential issues promptly.
Performance Analytics: Detailed analytics provide a deep dive into performance metrics.
Query Performance Analysis: Offers insights into query behavior for performance optimization.
Customizable Dashboards: Tailor dashboards to focus on critical performance indicators.

What benefits should users consider in reviews?

Improved Efficiency: Streamlines database management, freeing up resources.
Cost Savings: Reduces downtime and enhances resource allocation.
Reliability: Enhances database stability and minimizes disruption risks.
Scalability: Supports expanding infrastructures with ease.
User Satisfaction: Offers features that align with user preferences.

In industries such as finance and healthcare, where data integrity and uptime are crucial, Redgate Monitor implementations lead to significant productivity and compliance benefits, ensuring databases are efficiently managed while maintaining strict regulatory requirements.

Redgate

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

1. Microsoft 2. Amazon 3. Google 4. Facebook 5. Apple 6. IBM 7. Oracle 8. SAP 9. Cisco 10. Intel 11. Adobe 12. Salesforce 13. Netflix 14. Twitter 15. LinkedIn 16. Uber 17. Airbnb 18. Spotify 19. Dropbox 20. Pinterest 21. Snapchat 22. Tesla 23. HP 24. Dell 25. Sony 26. Samsung 27. General Electric 28. Siemens 29. Volkswagen 30. BMW 31. Toyota 32. Coca-Cola

Buyer's Guide

New Relic vs. Redgate Monitor

November 2026

Free Report: New Relic vs. Redgate Monitor

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