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New Relic vs SolarWinds Server and Application Monitor vs Splunk AppDynamics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of April 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of New Relic is 4.0%, down from 7.2% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.3%, down from 1.6% compared to the previous year. The mindshare of Splunk AppDynamics is 3.8%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Splunk AppDynamics3.8%
New Relic4.0%
SolarWinds Server and Application Monitor1.3%
Other90.9%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Monitoring over a thousand systems has improved decision making and operational visibility
From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.
Shamim Alsharif - PeerSpot reviewer
Performance Test Engineer at TANIM CONSULTING, LLC
Real-time monitoring has improved our banking API performance and supports detailed business transaction analysis
The real-time monitoring is what we can see for anything that is needed in terms of CPU, memory, or the connections or the sessions related. It's real-time monitoring of performance of each of the components, which is what we need and use all the time. It's highly effective, I would say. Infrastructure visibility, transaction monitoring, to check the actual user experience in terms of the response time, MRT and all those things. We do the component monitoring like the API performance and the connections and all those things, but we also do the business process monitoring and business transaction monitoring.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Constantly seeing the green status of all my servers makes me sleep well at night."
"It is stable and scalable."
"We like the performance of the product; it's very good, very reliable, and all features are capable of responding to our requirements."
"The service map feature is very useful."
"New Relic has positively impacted my organization by helping with our observability goals."
"It's a very stable product."
"The most valuable feature of the solution is its ability to execute queries and analyze the data."
"I don’t see us being able to operate without New Relic."
"The solution has good alerts. Notifications are sent via email to technicians. You can filter the kinds of alerts you want to receive as well. It's excellent."
"Hardware health: It allows for proactive monitoring of the hardware health and is a game changer."
"AppInsight. Provides a simple way to get very in-depth monitoring configured for our most popular applications. Exchange, SQL, and SharePoint."
"Features like monitoring and infrastructure dependency mapping are valuable to us."
"It is scalable."
"Manage Groups: The capability to group appropriate devices gives better visibility of sites, categories, or critical regions. The same can be used to represent a dashboard for higher management."
"The ROI for SolarWinds products is unmatched in the industry."
"The most beneficial aspect of SolarWinds Server and Application Monitor is its ability to monitor at the application level."
"It gives a complete, end-to-end visualization of an environment, making it easier to analyze any issue in production compared to other APM tools."
"Insights outside of the code we write."
"AppDynamics has a very broad range of supported technologies, and it's user-friendly."
"I definitely recommend it."
"When it comes to end-user monitoring (where you want to capture or trend back business transactions, or where you want to really view the performance of the tools), it's not just good in terms of managing your production system, but some of the developers use it to tackle performance issues and get ahead."
"I think the performance and interface are the most important features."
"AppDynamics provides us with detailed information about the performance of the underlying infrastructure, including servers, databases, and external services."
"AppDynamics is a good tool that offers excellent out-of-the-box dashboards and application topology."
 

Cons

"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"In Alert History, while you can see the trending in response time by Request Queuing, .NER CLR and Database, if you had the ability to see which transaction type was the slowest during the timeframe when the critical error occurred by displaying the info within the same “tool tip” hover window which currently gives me the time per request and number of transactions, i.e., if it had the additional correlation information of “StatusCode/403” which you can get from the Events Errors hover."
"We have some performance issues with the servers. Sometimes the server is consuming a lot of CPU or memory, and New Relic Insights fails."
"Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal."
"Email alert customization is limited."
"The solution is quite expensive."
"The logs in New Relic are not showing the full logs. When I go and check the logs, they are not complete."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
"Mapping interactions between systems."
"I would like to see support for non-Windows or non-Microsoft domains, especially Apache and other non-Windows servers."
"The tool’s report feature created issues for us. We needed to gain skills to use that feature. The tool’s customization is not easy since you have to reconfigure the whole system."
"It needs time-based functions for monitoring. Some things need to be polled on a specific schedule or only during a specific window."
"The technical support team's response time could be improved."
"As per my view, Solarwinds should come up the same monitoring system for other certificate expiration alert apart from SSL."
"Some custom applications cannot be monitored, and a lot more applications need to be included."
"The major concern in the product revolves around application performance monitoring since end-to-end application monitoring is not possible with the tool."
"One area for improvement is the MST model. It would be more helpful if it could be offered as a managed service provider model with more multi-tenancy and features."
"One thing that can be improved is the license structure."
"The UI is clumsy and slow."
"Application Analytics' performance in pure and native cloud environments could be improved."
"Customer service is 3/10."
"I would like to be able to monitor both cloud an on-prem infrastructures, displayed in one dashboard."
"The pricing for AppDynamics Server Monitoring in Africa and the Middle East is too expensive, so it's very hard to sell it to customers."
"It's very complex regarding pricing, setup costs, and licensing of Splunk AppDynamics."
 

Pricing and Cost Advice

"The solution is less expensive than AppNeta."
"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."
"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
"We feel it's a little bit pricey."
"Pricing is better with New Relic APM than Dynatrace."
"The solution is cheap, but prices can go up when users grow."
"The pricing is fine."
"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."
"Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support."
"The product is expensive."
"I think SolarWinds' pricing is very decent compared to other competitors in the market."
"When compared to other licensed models in the market, it stands out as one of the more cost-effective options."
"I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."
"The price is too high."
"When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."
"Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."
"I was not involved with the procurement of AppDynamic, but I believe it's expensive."
"Yearly payments have to be made toward the licensing costs of the solution. The solution has no additional costs apart from the licensing costs."
"I would say the solution is affordable because it is widely used across financial service sectors."
"We have a license-based solution. That means you need a license for each server you monitor."
"The cost is prohibitive."
"Because it is priced per JVM, the price can increase pretty fast, into the millions. We have had challenges because we had to justify the price to our clients, as well, when we are putting in certain tools."
"The price of AppDynamics could be reduced in my region."
"It's a very expensive product. Each of the licenses after this month for one server is around $9,000 or $10,000."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
9%
Manufacturing Company
8%
Construction Company
5%
Educational Organization
12%
Financial Services Firm
8%
Government
8%
Healthcare Company
7%
Financial Services Firm
24%
Manufacturing Company
8%
Computer Software Company
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise77
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise21
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise37
Large Enterprise200
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems,...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I have noticed discrepancies between New Relic's documentation and Terraform resources. For example, there have been ...
What needs improvement with SolarWinds Server and Application Monitor?
There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dash...
What is your experience regarding pricing and costs for AppDynamics?
I would rate the pricing an eight out of ten. The solution is highly expensive. Our company pays for the solution on ...
What needs improvement with AppDynamics?
The solution is available at an inflated cost.
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
SolarWinds SAM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Andr. L. Riis AS, NetSuite
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: March 2026.
885,667 professionals have used our research since 2012.