New Relic vs Redgate Monitor comparison

New Relic and Redgate are both solutions in the IT Infrastructure Monitoring category. New Relic is ranked #9 with an average rating of 8.1, while Redgate is ranked #72. New Relic holds a 2.8% mindshare in IM, compared to Redgate’s 0.4% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 100% of Redgate users who would recommend it.

New Relic

Read 173 New Relic reviews

14,037 Views
5,474 Comparison Views

94% willing to recommend

Redgate Monitor

Read 2 Redgate Monitor reviews

491 Views
471 Comparison Views

100% willing to recommend

New Relic

Redgate Monitor

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Executive SummaryUpdated on Mar 29, 2026

New Relic and Redgate Monitor are both contenders in the monitoring solutions market. Data comparisons indicate that New Relic generally has the upper hand due to its comprehensive feature set, although Redgate Monitor excels in database-specific applications.

Features: New Relic provides valuable features including end-to-end tracing, anomaly detection, and real-time insights tailored across various environments. Redgate Monitor distinguishes itself with specialized tools for SQL Server performance analysis, diagnostics, and customizable alerts.

Ease of Deployment and Customer Service: New Relic facilitates deployment with its straightforward cloud-based approach, alongside responsive and knowledgeable customer service. Redgate Monitor requires an on-premise setup, offering tailored guidance specifically for database issues, which might necessitate more initial effort but offers database-focused support.

Pricing and ROI: New Relic carries a higher setup cost, but users recognize strong ROI driven by its extensive features. Redgate Monitor presents a lower initial investment, delivering notable returns, especially for SQL Server-reliant organizations.

To learn more, read our detailed IT Infrastructure Monitoring Report (Updated: March 2026).

Buyer's Guide

IT Infrastructure Monitoring

March 2026

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Helped 885,286 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in IT Infrastructure Monitoring

9th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

173

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)

Redgate Monitor

Ranking in IT Infrastructure Monitoring

72nd

Average Rating

8.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the IT Infrastructure Monitoring category, the mindshare of New Relic is 2.8%, down from 5.2% compared to the previous year. The mindshare of Redgate Monitor is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
New Relic	2.8%
Redgate Monitor	0.4%
Other	96.8%

IT Infrastructure Monitoring

Featured Reviews

BasilJiji

System Engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Micah Richards

Senior Software Engineer at Unisys

Centralized monitoring has reduced outages and enables faster diagnosis across all database servers

The best features Redgate Monitor offers include detailed resource monitoring, instant alerts, and easy customization. A user can quickly see how your server is performing and which queries are taking the longest. The instant alerts and customizable options help since it is a multiple-platform database observability for the entire estate. I use this to optimize performance, ensure security, and mitigate potential risks with fast, deep-dive analysis and intelligent alerting. I love Redgate Monitor because it helps manage an entire database estate from a single pane of glass. Redgate Monitor has positively impacted my organization by creating database observability to proactively mitigate potential risks with instant problem diagnosis and customizable alerting. It accelerates daily database maintenance by automating time-consuming manual tasks, such as identifying long-running queries or tracking blocked processes, which frees up time to proactively improve the performance and security of servers. I have seen time savings from twenty percent to forty-five percent. It also helps to minimize downtime.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."

"Customer Service: Excellent. Technical Support: Excellent."

"New Relic has been in the business for a while, it offers a wide selection to attach a monitoring mobile app, server, and cloud, and if you want to go with just one product, it fits all your needs."

"Overall, it improves the experience of the customers and site users."

"The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times."

"The most valuable feature is the ability to receive in-depth information about applications, as it can detect a lot of important information."

"It's a very stable product."

"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."

More New Relic pros

"Redgate Monitor has positively impacted my organization by creating database observability to proactively mitigate potential risks with instant problem diagnosis and customizable alerting."

"Redgate Monitor has impacted our organization positively by helping us simplify day-to-day tasks and realize a feeling of security."

Cons

"The licensing cost is a little high and it should be brought down."

"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios."

"It’s generally stable, but last year it was a little flaky."

"We have had issues with our agents going offline."

"Error handling and reporting is a little lackluster, but they're announcing a whole new analytics approach."

"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."

"There may be issues with scalability with individual users sending events up to the cloud."

"All the information is there, but sometimes it’s hard to figure out what it means."

More New Relic cons

"Regarding pricing, setup cost, and licensing, I must say I don't favor the subscription model, and the price is somewhat higher."

"It is a bit expensive for MSPs to use for their day-to-day monitoring."

Pricing and Cost Advice

"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."

"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."

"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."

"We're paying for the New Relic APM license annually."

"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."

"The price of New Relic could improve. It is expensive."

"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."

"Pricing is better with New Relic APM than Dynatrace."

More New Relic pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

Manufacturing Company

Retailer

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	50
Large Enterprise	77

No data available

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

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What needs improvement with New Relic Insights?

I have noticed discrepancies between New Relic's documentation and Terraform resources. For example, there have been instances where new features launched in the New Relic UI have not been updated ...

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What is your experience regarding pricing and costs for Redgate Monitor?

The experience with pricing and licensing is that the licensing cost per license is affordable. The cost could be a little bit lower, especially for small and medium enterprises to use this tool.

See all answers

What needs improvement with Redgate Monitor?

One of the areas that Redgate Monitor needs to improve includes providing a dedicated section of code for missing indexes. I do not think the custom metric alerting is as flexible as SQL Sentry. It...

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What is your primary use case for Redgate Monitor?

With SQL Server instances at multiple physical locations and in the cloud, my main use case for Redgate Monitor is to know immediately when there are performance issues or outages. Redgate Monitor ...

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Comparisons

Dynatrace vs New Relic

Compared 8% of the time

Datadog vs New Relic

Compared 7% of the time

Splunk AppDynamics vs New Relic

Compared 5% of the time

Azure Monitor vs New Relic

Compared 2% of the time

Elastic Observability vs New Relic

Compared 2% of the time

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Zabbix vs Redgate Monitor

Compared 30% of the time

Datadog vs Redgate Monitor

Compared 25% of the time

Nagios Core vs Redgate Monitor

Compared 12% of the time

Grafana Enterprise Stack vs Redgate Monitor

Compared 11% of the time

Splunk AppDynamics vs Redgate Monitor

Compared 7% of the time

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New Relic

March 2026

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Buyer's Guide

IT Infrastructure Monitoring

March 2026

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Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

No data available

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

Redgate Monitor provides database administrators with real-time SQL Server insights, ensuring optimal performance and streamlined operations.

Designed for database professionals, Redgate Monitor offers comprehensive diagnostics and detailed analysis, reducing administrative overhead and improving SQL Server performance. Its intuitive tools facilitate rapid issue identification and resolution, leading to enhanced system reliability.

What are the key features of Redgate Monitor?

Real-Time Monitoring: Constantly tracks SQL Server activity for instant anomaly detection.
Alerting System: Sends customized alerts to address potential issues promptly.
Performance Analytics: Detailed analytics provide a deep dive into performance metrics.
Query Performance Analysis: Offers insights into query behavior for performance optimization.
Customizable Dashboards: Tailor dashboards to focus on critical performance indicators.

What benefits should users consider in reviews?

Improved Efficiency: Streamlines database management, freeing up resources.
Cost Savings: Reduces downtime and enhances resource allocation.
Reliability: Enhances database stability and minimizes disruption risks.
Scalability: Supports expanding infrastructures with ease.
User Satisfaction: Offers features that align with user preferences.

In industries such as finance and healthcare, where data integrity and uptime are crucial, Redgate Monitor implementations lead to significant productivity and compliance benefits, ensuring databases are efficiently managed while maintaining strict regulatory requirements.

Redgate

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

1. Microsoft 2. Amazon 3. Google 4. Facebook 5. Apple 6. IBM 7. Oracle 8. SAP 9. Cisco 10. Intel 11. Adobe 12. Salesforce 13. Netflix 14. Twitter 15. LinkedIn 16. Uber 17. Airbnb 18. Spotify 19. Dropbox 20. Pinterest 21. Snapchat 22. Tesla 23. HP 24. Dell 25. Sony 26. Samsung 27. General Electric 28. Siemens 29. Volkswagen 30. BMW 31. Toyota 32. Coca-Cola

Buyer's Guide

IT Infrastructure Monitoring

March 2026

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