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New Relic vs Power Admin PA Server Monitor comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in IT Infrastructure Monitoring
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (5th)
Power Admin PA Server Monitor
Ranking in IT Infrastructure Monitoring
49th
Average Rating
7.0
Reviews Sentiment
2.3
Number of Reviews
3
Ranking in other categories
Server Monitoring (20th)
 

Mindshare comparison

As of October 2026, in the IT Infrastructure Monitoring category, the mindshare of New Relic is 2.4%, down from 3.9% compared to the previous year. The mindshare of Power Admin PA Server Monitor is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
New Relic2.4%
Power Admin PA Server Monitor0.5%
Other97.1%
IT Infrastructure Monitoring
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
reviewer2897232 - PeerSpot reviewer
Deputy Manager at a government with 1,001-5,000 employees
Monitoring has become streamlined and now supports complex enterprise workloads across all clouds
My advice to others looking into using Power Admin PA Server Monitor is that they should examine it carefully as it is a very good product. It has many parameters that you can configure and it is very efficient in power savings. I gave this product a rating of 9.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution offers good documentation."
"Previously, without a monitoring solution, a developer could potentially spend a day working on a feature or a bug to try and resolve an issue, but now, with monitoring in place, we can understand if a customer is actually hitting this bug, how often they are hitting it, and how much frustration they are dealing with on a day-by-day basis, then reprioritize our tasks."
"We’re able to see real-time sessions come through, talk directly to customers as they’re having issues with the site, and pull up their email addresses to see what issues they have, which makes it crucial for customer support and engineering."
"Server uptime is its most valuable feature."
"The most valuable feature is New Relic Insights, and our customers are happy with the dashboard and the data that it displays and the correlation between the components."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"The most valuable feature is application monitoring."
"We are getting a very good ROI as our production quality has gone up with more issues getting detected on local environments."
"The satellite service installed on remote computers is an easy way to add clients, plus it's easy to deploy and to configure the licence is perpetual and not linked to one computer, so it's possible to remove a licence from one computer and use it on another with no extra cost"
"The possibility to develop your own VB scripts."
"Power Admin PA Server Monitor is super friendly and easy to use, very efficient, and powerful."
 

Cons

"For some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"Some of the 3rd party plugins could be improved - especially the requirement for java to monitor simple network services is not ideal."
"While the New Relic dashboards and UI are customizable, they can sometimes lead to a clumsy behavior."
"I prefer AppDynamics and Dynatrace. These two tools over New Relic."
"Customer Service: Used rarely, was average. Technical Support: Used rarely, was average."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"Basic monitoring on Unix was working really well but it didn't really help under machines in Windows Domain Controller."
"The satellite service installation file could be separated from the server one. It would reduce the size of the file, and reduce the time to deploy on weak connections."
 

Pricing and Cost Advice

"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."
"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
"I think the pricing is reasonable."
"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
"The pricing is fine."
"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
"This is an expensive product."
"Cost is significant with a lot of extras."
Information not available
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915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Outsourcing Company
12%
Manufacturing Company
10%
Construction Company
7%
Financial Services Firm
18%
Manufacturing Company
15%
Comms Service Provider
13%
Construction Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise79
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
What is your primary use case for Power Admin PA Server Monitor?
My main use case for Power Admin PA Server Monitor is for enterprise server business usage. I use Power Admin PA Server Monitor in my daily work to track specific enterprise applications for busine...
What advice do you have for others considering Power Admin PA Server Monitor?
My advice to others looking into using Power Admin PA Server Monitor is that they should examine it carefully as it is a very good product. It has many parameters that you can configure and it is v...
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
PA Server Monitor
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Sauder Woodworking, Symantec, Microsoft, Skull Candy, NASA, Xerox, Chevron
Find out what your peers are saying about New Relic vs. Power Admin PA Server Monitor and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.