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New Relic vs Power Admin PA Server Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in IT Infrastructure Monitoring
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)
Power Admin PA Server Monitor
Ranking in IT Infrastructure Monitoring
73rd
Average Rating
6.0
Number of Reviews
2
Ranking in other categories
Server Monitoring (32nd)
 

Mindshare comparison

As of August 2026, in the IT Infrastructure Monitoring category, the mindshare of New Relic is 2.5%, down from 4.3% compared to the previous year. The mindshare of Power Admin PA Server Monitor is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
New Relic2.5%
Power Admin PA Server Monitor0.5%
Other97.0%
IT Infrastructure Monitoring
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
it_user225771 - PeerSpot reviewer
IT Network Engineer at a engineering company with 51-200 employees
The setup is straightforward, but t​he satellite service installation file could be separated from the server one.
* The status overview page provides a state of computers monitored and provides quickly what users need to focus on * The satellite service installed on remote computers is an easy way to add clients, plus it's easy to deploy and to configure * The licence is perpetual and not linked to one computer, so it's possible to remove a licence from one computer and use it on another with no extra cost

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the solution is its ability to execute queries and analyze the data."
"New Relic shows how much time each SQL transaction (SQL query) is taking to execute, so the client can pinpoint the query and modify it so that it takes less time to execute."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"It has given us better insight into the performance of the system, allowing us to prepare things, if necessary."
"It integrates everything, which is awesome."
"We like the performance of the product."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"The stability of New Relic APM is very good."
"The satellite service installed on remote computers is an easy way to add clients, plus it's easy to deploy and to configure the licence is perpetual and not linked to one computer, so it's possible to remove a licence from one computer and use it on another with no extra cost"
"The possibility to develop your own VB scripts."
 

Cons

"If they added the monitoring to the ops-server side, it would be better."
"The pricing could be improved as it is quite high relative to what is offered."
"In terms of usability, I think the UI is acceptable, but it does not really guide you along with what you actually need."
"Data retention should be increased, advanced RCA and all possible and best recommendations should be provided. Pricing should be revised"
"One of the things that our enterprise actually had a challenge with was the licensing structure for New Relic."
"New Relic needs to improve is the user data schema."
"One major issue for me with New Relic is data privacy."
"The one thing I really wanted to see was to getting more granular with the data, which may be coming in Insights."
"The satellite service installation file could be separated from the server one. It would reduce the size of the file, and reduce the time to deploy on weak connections."
"Basic monitoring on Unix was working really well but it didn't really help under machines in Windows Domain Controller."
 

Pricing and Cost Advice

"We feel it's a little bit pricey."
"The pricing is fine."
"This solution required a license and it is better than some other competitors."
"The price was one of the reasons we chose this solution."
"The solution is cheap, but prices can go up when users grow."
"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."
"The price depends on how many agents you want."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
9%
Manufacturing Company
9%
Construction Company
7%
Financial Services Firm
20%
Manufacturing Company
13%
Construction Company
11%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise79
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
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Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
PA Server Monitor
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Sauder Woodworking, Symantec, Microsoft, Skull Candy, NASA, Xerox, Chevron
Find out what your peers are saying about New Relic vs. Power Admin PA Server Monitor and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.