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New Relic vs Power Admin PA Server Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in IT Infrastructure Monitoring
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)
Power Admin PA Server Monitor
Ranking in IT Infrastructure Monitoring
73rd
Average Rating
6.0
Number of Reviews
2
Ranking in other categories
Server Monitoring (32nd)
 

Mindshare comparison

As of August 2026, in the IT Infrastructure Monitoring category, the mindshare of New Relic is 2.5%, down from 4.3% compared to the previous year. The mindshare of Power Admin PA Server Monitor is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
New Relic2.5%
Power Admin PA Server Monitor0.5%
Other97.0%
IT Infrastructure Monitoring
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
it_user225771 - PeerSpot reviewer
IT Network Engineer at a engineering company with 51-200 employees
The setup is straightforward, but t​he satellite service installation file could be separated from the server one.
* The status overview page provides a state of computers monitored and provides quickly what users need to focus on * The satellite service installed on remote computers is an easy way to add clients, plus it's easy to deploy and to configure * The licence is perpetual and not linked to one computer, so it's possible to remove a licence from one computer and use it on another with no extra cost

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"The simplicity of the dashboard is very good."
"The solution is quite stable."
"The most valuable feature is New Relic Insights, and our customers are happy with the dashboard and the data that it displays and the correlation between the components."
"We are able to drill down and see what is going on in the system."
"The alerting is by far the most valuable feature, closely followed by the way the platform correlates incidents across applications and components."
"The best features in New Relic include its numerous API integrations and a good source of support."
"It has prevented failures from occurring in our production environment."
"The possibility to develop your own VB scripts."
"The satellite service installed on remote computers is an easy way to add clients, plus it's easy to deploy and to configure the licence is perpetual and not linked to one computer, so it's possible to remove a licence from one computer and use it on another with no extra cost"
 

Cons

"The pricing could be improved as it is quite high relative to what is offered."
"It would help customers if there were an on-premises version available."
"It is very difficult to award the service level cycles at an endpoint level."
"Perhaps the retention on some of the old problem traces would be an improvement."
"The customization of the start and end time is kind of cool."
"Better error reporting Better ability to drill-down into errors"
"In terms of usability, I think the UI is acceptable, but it does not really guide you along with what you actually need."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"Basic monitoring on Unix was working really well but it didn't really help under machines in Windows Domain Controller."
"The satellite service installation file could be separated from the server one. It would reduce the size of the file, and reduce the time to deploy on weak connections."
 

Pricing and Cost Advice

"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
"I loved this product, but we can no longer afford it, so we dropped it."
"I think the pricing is reasonable."
"The price depends on how many agents you want."
"The price of New Relic could improve. It is expensive."
"The price was one of the reasons we chose this solution."
"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
9%
Manufacturing Company
9%
Construction Company
7%
Financial Services Firm
20%
Manufacturing Company
13%
Construction Company
11%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise79
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
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Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
PA Server Monitor
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Sauder Woodworking, Symantec, Microsoft, Skull Candy, NASA, Xerox, Chevron
Find out what your peers are saying about New Relic vs. Power Admin PA Server Monitor and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.