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NetVault Plus vs Synology DSM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetVault Plus
Ranking in Backup and Recovery
32nd
Average Rating
7.4
Reviews Sentiment
5.9
Number of Reviews
15
Ranking in other categories
Disaster Recovery (DR) Software (21st)
Synology DSM
Ranking in Backup and Recovery
48th
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Backup and Recovery category, the mindshare of NetVault Plus is 1.0%, up from 0.8% compared to the previous year. The mindshare of Synology DSM is 1.3%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
NetVault Plus1.0%
Synology DSM1.3%
Other97.7%
Backup and Recovery
 

Featured Reviews

Arno Wolthers - PeerSpot reviewer
System Administrator at DIANA FEA BV
Reliable multi-platform backups have protected diverse servers and virtual libraries
Quest NetVault can improve in the area of Office 365 backups. Two years ago, I purchased the Office 365 plug-in or leased it for a year, and I have never been able to have a solid backup of Office 365 using Quest NetVault. I have resorted to a different solution specifically for Office 365 backups. It is not that it never works, but it fails so many times that it is not production-ready. On a weekly basis, I encounter problems and have to restart jobs or figure out what is wrong and then run it again. It simply needs to run as all the other Quest NetVault jobs do. If tomorrow there was a brand new Quest NetVault and I had the option to add something to make my life easier, besides improving the Office 365 backup, I would like to see that Quest Co Store products should be a part of Quest NetVault. They work and interact, but I have the impression it should be one solution.
Michael Adejoh - PeerSpot reviewer
Solutions Manager at Excel Connect Ventures
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Having the web-based interface is important to us because we can access it from any computer in the network, rather than having it installed and available for use only on a specific one."
"The backup and recovery capabilities of NetVault Plus are very important for maintaining my business."
"The solution allows us to block off our network and only give access to whatever we want."
"We are able to protect all of our applications and data across the company using only NetVault."
"The interface is very user-friendly."
"Its dashboard is quite well done. When you log into the GUI, you can basically see everything you need to know. There is also the possibility to edit the view as you like, which is great."
"The main reason I decided to use Quest NetVault was the support for many different platforms."
"This product is very useful and cost effective."
"The product performs well. It is easy to use and implement."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."
"The most valuable features of Synology DSM are its security and connectivity."
"Synology DSM is very easy to work and operate."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
 

Cons

"I have never been able to have a solid backup of Office 365 using Quest NetVault; it fails so many times that it is not production-ready."
"The storage capacity is very low."
"There are command-line limitations. There is not a very strong possibility to work with the command line. The commands that are there are not that powerful, and you need to be very good at scripting, for example, in PowerShell or in Bash in case it is running on Linux systems. You need to combine a lot of commands together, and still, you will not get a great output that is presentable to others. You cannot work with it as easily."
"There are certain issues with the product that we report to Quest, and we get offered a workaround instead of a fix. There could be better interaction with the development teams, perhaps in terms of transparency."
"Veeam is the product that I can compare to NetVault Plus. I think Veeam Backup is better for VMware backup."
"The interface can be improved. It should be more clear what features are available and make them easy to find."
"The stability of the solution is poor."
"The initial setup is a little complex."
"Users may lose their data if they don't configure the solution properly."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
"The product's only shortcoming is pricing, as it is an expensive solution."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"The platform could be much more cost-effective and flexible for integrating third-party products."
"The only bothersome aspect is that the device is aging."
 

Pricing and Cost Advice

"When we purchased four licenses, we were given a very good price. However, it is still on the high side when compared to some other vendors."
"The tool is expensive."
"The price of our 12-month contract is approximately $1,500 AUD ($1,100 USD)."
"Synology DSM is a cheap solution."
"Synology DSM is a free tool."
"The price of the solution is very good."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
"It is quite an affordable solution."
"The solution’s pricing is neither cheap nor expensive."
"The pricing varies widely, catering to a broad range of needs."
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Top Industries

By visitors reading reviews
Construction Company
14%
Outsourcing Company
9%
Manufacturing Company
9%
Financial Services Firm
6%
Comms Service Provider
10%
Manufacturing Company
10%
Computer Software Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise1
 

Questions from the Community

What do you like most about Quest NetVault?
NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...
What needs improvement with Quest NetVault?
Quest NetVault can improve in the area of Office 365 backups. Two years ago, I purchased the Office 365 plug-in or leased it for a year, and I have never been able to have a solid backup of Office ...
What is your primary use case for Quest NetVault?
My use cases for Quest NetVault involve one backup server, which has a Windows-based server with a lot of disks attached. On these disks, I have a virtual type library, and the system also has acce...
Ask a question
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Also Known As

NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone
Synology DiskStation Manager (DSM)
 

Overview

 

Sample Customers

intel, Mars, MERK, Microsoft, Uber, Visa
Information Not Available
Find out what your peers are saying about NetVault Plus vs. Synology DSM and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.