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NetSuite SuiteCommerce vs Salesforce Commerce Cloud comparison

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Buyer's Guide
eCommerce Platforms
July 2022
Find out what your peers are saying about SAP, Salesforce, Adobe and others in eCommerce Platforms. Updated: July 2022.
621,593 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
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  • "There are no significant upfront license costs."
  • "Initially when we installed Salesforce, we thought that it was a bit pricey, but I think for the value that we're getting, it’s suitable."
  • "The licensing works on a per-user basis."
  • "Salesforce is not a cheap solution."
  • "The licensing of Salesforce Commerce Cloud is something that will depend on the customer's usability. For us as a company, we are in a position where we will be paying the premium for licensing. If we go to the customer who is seeking a B2C solution quickly, we will definitely look at the pricing when it comes to the user base and receive good discounts. Discount is something that depends on the volume and that is where we need to work on. It is a little sensitive market when it comes to licensing procurement. There are some good competitors."
  • More Salesforce Commerce Cloud Pricing and Cost Advice →

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    Questions from the Community
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    Top Answer:The most valuable feature of Salesforce Commerce Cloud is the frequent updates. There will be a significant increase in the look and feel. You will be using the solution and think you might want a new… more »
    Top Answer:The licensing of Salesforce Commerce Cloud is something that will depend on the customer's usability. For us as a company, we are in a position where we will be paying the premium for licensing. If we… more »
    Top Answer:Salesforce Commerce Cloud could improve overall customization. Having a template deployment would be a useful feature.
    Ranking
    18th
    out of 54 in eCommerce Platforms
    Views
    227
    Comparisons
    201
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    2nd
    out of 54 in eCommerce Platforms
    Views
    3,582
    Comparisons
    2,271
    Reviews
    9
    Average Words per Review
    865
    Rating
    8.3
    Comparisons
    Also Known As
    SuiteCommerce
    Demandware
    Learn More
    Overview
    SuiteCommerce powers thousands of online businesses helping them grow and expand to new heights. Backed by professional services, an extensive partner ecosystem and dedicated support, SuiteCommerce provides your business everything it needs to succeed.

    Salesforce Commerce Cloud is a cloud-based, agile, scalable, and secure eCommerce platform designed to create a seamless customer experience and help your organization drive sales, convert more customers, and increase productivity and engagement. Salesforce Commerce Cloud is a part of Salesforce Digital 360, an integrated platform allowing you to sell and engage with your audience across digital channels.

    Salesforce Commerce Cloud Features

    Salesforce Commerce Cloud has many valuable key features. Some of the most useful ones include:

    • Commerce cloud digital
    • Storefront reference architecture
    • Commerce cloud endless aisle
    • Commerce portals
    • Order management
    • Commerce platform

    Salesforce Commerce Cloud Benefits

    There are several benefits to implementing Salesforce Commerce Cloud. Some of the biggest advantages the solution offers include:

    • Scalability: Salesforce Commerce Cloud makes it easy for you to seamlessly scale and handle traffic spikes, along with any other unforeseen events.
    • Unified commerce: You can benefit by connecting the customer’s entire shopping experience via digital channels – from marketing to successful purchase and retention campaigns. In addition, you can personalize a customer’s journey to add relevant product recommendations.
    • Mobile optimization: Salesforce Commerce Cloud takes a mobile-first approach, providing a mobile-optimized eCommerce store with a user-friendly interface to attract and retain customers in order to make their shopping experience pleasant and friction-free.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the Salesforce Commerce Cloud solution.

    A Senior Consultant at a computer software company comments, “The most valuable feature is the lead matrix that Commerce provides, which helps us to filter out the leads. It also filters out the companies that are right for us and need to target. The visualization is very good. It's not confusing. If you are doing an analysis on your Commerce, It's very easy. The filters are very useful and easy to customize. It's very easy to operate. The user-friendly interface is better when compared with other CRMs. For everything that we have used this solution for, we have had the best experience.”

    PeerSpot user Syed B., Salesforce Solution Architect at Systems Limited, says, "It has a customizable checkout experience, customizable homepage, everything can be customized. The stability is very, very high. SFCC is a leader in the world."

    Divs C., Salesforce Solutions Architect at Kcloud Technologies, mentions, “Salesforce offers the best features and functionality which are developed and refined over many years to provide a highly customized e-commerce experience. It is mostly for clients who are more into e-commerce, so they go for the Salesforce Commerce Cloud because, the best part is, you don't have to develop everything from scratch. Salesforce Commerce Cloud has seamless upgrades. Since the platform is SaaS, Salesforce continuously rolls out many new features in the background. These are available through an administration panel and often with minimal or no technical intervention needed on the client-side.”

    Joaquin A., Salesforce Programmer at Freelancer, explains, “Multi Language support means that this product will operate in English, Chinese, or whatever language is required. The translation feature is available, depending on the region, and it is quite useful for me as well as my customers. The development capabilities are very powerful, which is what my customers know and why they buy this product instead of something else. There is a good community of developers for the platform. With respect to customizability, you can do whatever you want. You can integrate with other solutions and put everything in one place.”


    Offer
    Learn more about NetSuite SuiteCommerce
    Learn more about Salesforce Commerce Cloud
    Sample Customers
    2Pure, Advantage Sign Supply, AyurVAID, Cordicate IT, Earth-Kind, Harvey Maria, Infoactiv, Prime Source, Springfree Trampoline
    Adidas, Amercian Golf, Brooks, Browns, Burton, Butlers, Clarins Paris, ColeHaan, Columbia, Converse, Deckers, Hurley, Kate Spade, Labelux, Lacoste, Lush, Mothercare
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Computer Software Company31%
    Comms Service Provider15%
    Retailer8%
    Energy/Utilities Company6%
    Company Size
    No Data Available
    REVIEWERS
    Small Business53%
    Midsize Enterprise21%
    Large Enterprise26%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise13%
    Large Enterprise66%
    Buyer's Guide
    eCommerce Platforms
    July 2022
    Find out what your peers are saying about SAP, Salesforce, Adobe and others in eCommerce Platforms. Updated: July 2022.
    621,593 professionals have used our research since 2012.

    NetSuite SuiteCommerce is ranked 18th in eCommerce Platforms while Salesforce Commerce Cloud is ranked 2nd in eCommerce Platforms with 9 reviews. NetSuite SuiteCommerce is rated 0.0, while Salesforce Commerce Cloud is rated 8.4. On the other hand, the top reviewer of Salesforce Commerce Cloud writes "Offers a customizable checkout experience, customizable homepage - everything can be customized". NetSuite SuiteCommerce is most compared with Shopify, whereas Salesforce Commerce Cloud is most compared with SAP Hybris Commerce, Magento, Oracle ATG, HCL Digital Commerce and Aptos Retail.

    See our list of best eCommerce Platforms vendors.

    We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.