"It enables us to go granular in the customization of blocking some categories on the DNS."
"We like Cisco Umbrella because of DNS security. It's one step ahead of whatever we are using for regular web filtering. In that way, it's more secure than other web filtering products."
"It offers good visibility for the Administrator. The administrator has full visibility of what is blocked or has the knowledge of where users go when they are surfing the internet."
"The most valuable thing is how easy it is to deploy. We did it with 9,000 users at my last job, and it took a week to get to all the endpoints. Doing that without having to physically touch all those endpoints was very simple."
"When we have laptops that leave the building, they could connect to public WiFi before they establish a VPN connection back into the company. For that duration or that period of time when they're not docked in the network or on a VPN, they effectively don't have that full layer of security that I provide inside the building. This tool stands in during that period of time, and we extend the security settings through their basic firewall or their cloud-based firewall at that time. So, we do content filtering and control access, but they also are looking at new domains, IP addresses, and bad requests. They're blocking them on my behalf when a laptop is not sitting behind our security appliances."
"There is much differentiation within the licensing so if anyone wants DNS security from the DNS security log, we are there already, and if anyone wants to go to a secure internet gateway, that is also available. We can get the integrated cloud DLP license keys. That is a good benefit with Cisco Umbrella. You can get a complete solution in a single licensing."
"I think recently with many people working from home, Cisco Umbrella has been very useful. For example, we can manage the device and the network when the employee is not working on the local host. Cisco Umbrella is very valuable for this kind of infrastructure."
"Stability-wise, it's good. I have never encountered any bugs."
"They are very good at CASB as compared to other players."
"It has hundreds of features and many of them are useful."
"In Azure, we have multiple subscriptions and with every subscription, we add some kind of instance ID. We can work with the instance ID so that we allow all of the instances containing nodules. Everything else, we block. This way, if you go to outlook.com and check your email, if you log in with your company account, the instance ID will show. The network will take action according to the instance ID and say, "You are using the enterprise email. I'll let you surf. I'll let you see your email." But when you try to log in with your own email address, like Hotmail or Gmail, the instance ID will be different. This way we are not completely blocking Outlook, but we are blocking people from accessing their Outlook. We are only allowing the enterprise-level emails, and we are not allowing user-based emails."
"Their technical support is very good."
"The initial setup of Netskope CASB is easy, it is not complex."
"A very straightforward interface."
"The automation offered by the product is pretty solid."
"Technical support is pretty good."
"The most valuable feature is the SecOps because they have our back and they help us with the reports... It's like having an extension of your team. And then, it grows with you."
"Technical support is very helpful."
"We would like to see the enhancements made to the EDR, as we see features that are running endpoint management."
"Cisco Umbrella should introduce an on-premises device."
"In the future, they should combine some of the Cisco AMP features that they already have, for anti-malware purposes."
"There are a couple of different pieces that have different portals. I know they're working on getting them all into one portal, but that's probably the biggest thing that needs improvement right now. It's not a single pane of glass yet."
"The product can be pretty expensive."
"There are some situations where we would like to block things for specific user groups. I know that Umbrella does that, but it's not that easy.... when you want a specific task for specific rules and policies for user groups, you have to go three levels down in the menu, and it's hard to find where you do that task."
"Having ready-to-go templates with best practices is definitely something that would be an improvement. Deployment, from day one, is something that definitely needs to be improved for Cisco customers."
"The API is very Cisco orientated, which is absolutely fine if you're using Cisco Firepower and SecureX kind of products, but if you want to integrate with third parties, it is a bit tricky. There are some key API connectors for the more prevalent SIEM tools. I would really like to see in Cisco Umbrella the ability to create customized reports and then assign the rights to view these reports to people within a group. I should be able to create a customized report, which is viewable by anybody who has the rights. I should be able to create groups within Cisco Umbrella, and then assign reports to groups and have those reports split out automatically only to those groups. I can kind of do it by restricting my email list, but it is a half-complete way of doing it."
"They can focus more on ease of admin, ease of use, and ease of migration. Migration should be simple for companies that are using a different platform and would like to move to Netskope. Everyone looks for a simple migration. They can also focus more on cloud services and cloud trends. They have to see the cloud market, and they should try to compete with Zscaler and other players. They should also work on licensing costs."
"There could be better integration with other solutions."
"Netskope CASB can improve by working more similarly to a VPN technology instead of a proxy. They then could have visibility on the endpoint device. Most clients have some tools where they check the endpoint health or other things, such as the security posture, or if they want to access the resources. For example, if they should have antivirus running, this kind of posture check should be available but it is missing."
"Support services could definitely be improved. Support is the one area that can always use improvement. It's an evolving thing, so based on demand and based on market requirement and the way market is moving towards."
"The initial setup is complex and should be simplified."
"Setting up policies is something that we having been doing, and if the vendor were to provide example use cases that included different implementation options then it would be very useful for us."
"There should be some granular custom roles that are not available. However, this is on the road map. There are many devices that do not have the Zero Trust feature and other enhancements available which they should have."
"Third party integration with other cloud applications could be improved. Sometimes the API won't be working, but Netskope is taking it seriously. They accept all the feature requests, and they are trying to provide whatever we ask from them."
"The compliance and governance need improvement."
"They could give a few more insights into security groups and recommendations on how to be more effective. That's getting more into the AWS environment, specifically. I'm not sure if that's Threat Stack's plan or not, but I would like them to help us be efficient about how we're setting up security groups. They could recommend separation of VPCs and the like - really dig into our architecture. I haven't seen a whole lot of that and I think that's something that, right off the bat, could have made us smarter."
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Netskope CASB is ranked 3rd in Cloud Access Security Brokers (CASB) with 16 reviews while Threat Stack Cloud Security Platform is ranked 12th in CWPP (Cloud Workload Protection Platforms) with 2 reviews. Netskope CASB is rated 8.4, while Threat Stack Cloud Security Platform is rated 8.0. The top reviewer of Netskope CASB writes "Network proxy that provides visibility during deployment and allows you to control PII". On the other hand, the top reviewer of Threat Stack Cloud Security Platform writes "SecOps program for us, as a smaller company, is amazing; they know what to look for". Netskope CASB is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma SaaS by Palo Alto Networks, Zscaler SASE and Prisma Access by Palo Alto Networks, whereas Threat Stack Cloud Security Platform is most compared with Prisma Cloud by Palo Alto Networks, Check Point CloudGuard Posture Management, Lacework, ExtraHop Reveal(X) Cloud and Snyk.
We monitor all Cloud Access Security Brokers (CASB) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
