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NETSCOUT nGeniusPULSE vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NETSCOUT nGeniusPULSE
Ranking in Network Monitoring Software
35th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Splunk Observability Cloud
Ranking in Network Monitoring Software
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (8th), IT Infrastructure Monitoring (7th), Cloud Monitoring Software (7th), Container Management (6th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusPULSE is 0.4%, up from 0.4% compared to the previous year. The mindshare of Splunk Observability Cloud is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Leandro Di Maria - PeerSpot reviewer
Offers real-time monitoring capabilities, which help businesses optimize their operations
The tools are part of managed environments, but when the capabilities of the routers need to be increased, we use NETSCOUT to manage things at an international level. The tool's user interface is okay. It would be great if the tool could provide alerts during attacks in Spanish. In the next release, if the traffic analysis could send our company an alert before an attack starts, it would be even better. Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings.
Lakshmi Padaga - PeerSpot reviewer
Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection
Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."
"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."
"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."
"The solution's technical support team consists of good engineers and technicians."
"This is a very reliable and complete solution for troubleshooting and monitoring environments."
"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."
"The tool's stability is great."
"Once configured correctly, the analysis reporting the Splunk APM provides is better than that of the other APM tools."
"The initial setup was straightforward. We didn't find it to be too complex."
"The ability to create custom dashboards is one of the best features and that's typically why most people deploy Splunk. Users can create dashboards for just about anything."
"The feature I find most valuable, is the data integration."
"The product retains a lot of log data for subsequent analysis."
"Dashboards help the application support teams to have a quick look at how their systems are running. It helps other teams as well."
"Splunk has drawn our attention to how the network is running. If there are alarms on things that are not functioning, it gives us early warning on problems that could arise."
 

Cons

"The GUI interface and dashboards could be more attractive to the customer."
"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."
"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."
"Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings."
"The price of the solution could be reduced."
"They require a lot of manual effort as traffic flows, networks, and formal times change."
"There is a lot of room for improvement with the automation."
"The solution should have more sensors regarding fiber intelligence for security measures."
"Support from Splunk is not very helpful because Splunk doesn't have a dedicated APM; they only have one APM engineer in Korea."
"We currently lack log analysis capabilities in Splunk APM."
"The price has room for improvement."
"I've been using the Splunk query language, and it can be a bit time-consuming to set up the queries I need."
"It is essential for the monitoring tool to deliver quick response times when generating analytical reports, instead of prolonged delays."
"Splunk APM's performance could be improved - at the moment, it's very slow and takes forever to give me what I want."
 

Pricing and Cost Advice

"The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive."
"Cost is contracted on a yearly basis. There is no additional cost beyond the standard licensing."
"The price of NETSCOUT nGeniusPULSE is high. The other solutions are less expensive but we cannot depend on the other solutions, they are not as stable."
"Splunk can be expensive, as its licensing is based on the daily data ingestion volume."
"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
"Splunk has been fairly expensive, but it has been predictable."
"The pricing is based on several factors, including the scale of deployment."
"Splunk APM is a very cost-efficient solution."
"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."
"It appears to be expensive compared to competitors."
"Splunk Observability Cloud is expensive."
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Top Industries

By visitors reading reviews
Government
17%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Financial Services Firm
16%
Computer Software Company
14%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for NETSCOUT nGeniusPULSE?
The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive.
What needs improvement with NETSCOUT nGeniusPULSE?
The tools are part of managed environments, but when the capabilities of the routers need to be increased, we use NETSCOUT to manage things at an international level. The tool's user interface is o...
What is your primary use case for NETSCOUT nGeniusPULSE?
I use the solution in my company to analyze international traffic.
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
 

Also Known As

nGeniusPULSE
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

 

Sample Customers

Banco Votorantim
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about NETSCOUT nGeniusPULSE vs. Splunk Observability Cloud and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.