NETSCOUT nGeniusPULSE vs Splunk Observability Cloud comparison

NETSCOUT and Splunk are both solutions in the Network Monitoring Software category. NETSCOUT is ranked #34 with an average rating of 10.0, while Splunk is ranked #6 with an average rating of 8.7. NETSCOUT holds a 0.4% mindshare in NMS, compared to Splunk’s 0.7% mindshare. Additionally, 100% of NETSCOUT users are willing to recommend the solution, compared to 94% of Splunk users who would recommend it.

NETSCOUT nGeniusPULSE

Read 6 NETSCOUT nGeniusPULSE reviews

642 Views
278 Comparison Views

100% willing to recommend

Splunk Observability Cloud

Read 56 Splunk Observability Cloud reviews

1,165 Views
351 Comparison Views

94% willing to recommend

NETSCOUT nGeniusPULSE

Splunk Observability Cloud

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Executive SummaryUpdated on Jun 19, 2025

Splunk Observability Cloud and NETSCOUT nGeniusPULSE are competitive in network and application performance monitoring. NETSCOUT nGeniusPULSE appears to have the upper hand due to its superior monitoring features, though Splunk offers favorable pricing and support.

Features: Splunk Observability Cloud excels in real-time data analytics, cross-cloud monitoring, and integration with existing systems. NETSCOUT nGeniusPULSE delivers deep packet-level analysis, full-stack visibility, and advanced diagnostics capabilities.

Room for Improvement: Splunk could improve its diagnostic capabilities, reduce complexity in configuration, and enhance packet-level visibility. NETSCOUT could benefit from streamlining its deployment process, enhancing cloud integration, and reducing its higher cost entry point.

Ease of Deployment and Customer Service: Splunk Observability Cloud supports easy cloud-based deployment with excellent integration and responsive support. NETSCOUT nGeniusPULSE offers on-premise and hybrid deployments, providing personalized service and proactive management.

Pricing and ROI: Splunk Observability Cloud offers an attractive entry-level cost with rapid ROI through its analytics and scalability. NETSCOUT nGeniusPULSE, despite its higher initial price, proposes significant long-term ROI via robust monitoring capabilities valuable for complex IT setups.

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Network Monitoring Software

May 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NETSCOUT nGeniusPULSE

Ranking in Network Monitoring Software

34th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Splunk Observability Cloud

Ranking in Network Monitoring Software

6th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (9th), IT Infrastructure Monitoring (7th), Cloud Monitoring Software (8th), Container Management (7th), Digital Experience Monitoring (DEM) (2nd)

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusPULSE is 0.4%, up from 0.4% compared to the previous year. The mindshare of Splunk Observability Cloud is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Leandro Di Maria

Gerente De Ventas at internet winds ag

Offers real-time monitoring capabilities, which help businesses optimize their operations

The tools are part of managed environments, but when the capabilities of the routers need to be increased, we use NETSCOUT to manage things at an international level. The tool's user interface is okay. It would be great if the tool could provide alerts during attacks in Spanish. In the next release, if the traffic analysis could send our company an alert before an attack starts, it would be even better. Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings.

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Lakshmi Padaga

Java Developer at U.S. Bank

Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection

Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This is a very reliable and complete solution for troubleshooting and monitoring environments."

"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."

"The solution's technical support team consists of good engineers and technicians."

"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."

"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."

"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."

"The most beneficial aspect of Splunk APM is the ATM, which is the map displaying the inbound and outbound relationships of the microservices, as well as the traffic between these dependencies. This feature provides us with valuable insights and helps us understand the interactions between different microservices."

"I have primarily used it to go back into the past and understand why something happened. It provides enough information to do research and figure things out."

"Overall, I would recommend Splunk to anyone seeking a monitoring solution, thanks to its extensive capabilities and features."

"Splunk's GUI and dashboard capacity are the most valuable features of Splunk Infrastructure Monitoring."

"It is very easy to monitor multiple cloud environments. It's like a single pane of glass for us. We can use it to monitor our on-prem and both of our cloud environments as opposed to having different tools for each environment. It makes it all come together in one tool."

"The most valuable features include user time tracking and the ability to analyze application load times."

"The tool's stability is great."

"The most valuable features include user time tracking and the ability to analyze application load times."

More Splunk Observability Cloud pros

Cons

"The GUI interface and dashboards could be more attractive to the customer."

"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."

"The price of the solution could be reduced."

"Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings."

"They require a lot of manual effort as traffic flows, networks, and formal times change."

"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."

"A lot of customers had a hard time effectively searching within the data in Splunk. There is a learning curve from searches to indexes and using all the macros that we have created. It is a little difficult for somebody who has not used it quite a bit and does not have a lot of practice with it, but the AI features that we have been hearing about through Splunk will make it a lot easier for us to use human language to search this data. That is big. That is pretty powerful, and that will help a lot with our customers."

"They do not have all the features that I expect right now."

"They can get more integration with a few more products. They can also update some of the dashboards that are in there now."

"There are always areas for potential improvement to enhance its functionality and user experience."

"The price has room for improvement."

"The solution should have more sensors regarding fiber intelligence for security measures."

"The deployment can be quite complex."

"The security could be better."

More Splunk Observability Cloud cons

Pricing and Cost Advice

"The price of NETSCOUT nGeniusPULSE is high. The other solutions are less expensive but we cannot depend on the other solutions, they are not as stable."

"The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive."

"Cost is contracted on a yearly basis. There is no additional cost beyond the standard licensing."

"The pricing is based on several factors, including the scale of deployment."

"The solution's pricing is costly."

"Splunk APM is expensive."

"The product is a bit expensive considering the competition but the company may negotiate the price."

"It is expensive."

"The pricing is reasonable."

"Splunk has been fairly expensive, but it has been predictable."

"The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."

More Splunk Observability Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Government

14%

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Financial Services Firm

17%

Computer Software Company

15%

Government

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for NETSCOUT nGeniusPULSE?

The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive.

See all answers

What needs improvement with NETSCOUT nGeniusPULSE?

See all answers

What is your primary use case for NETSCOUT nGeniusPULSE?

I use the solution in my company to analyze international traffic.

See all answers

What do you like most about SignalFx?

The most valuable feature is dashboard creation.

See all answers

What needs improvement with SignalFx?

Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...

See all answers

What is your primary use case for SignalFx?

The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...

See all answers

Comparisons

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Compared 27% of the time

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Compared 24% of the time

Flowmon vs NETSCOUT nGeniusPULSE

Compared 14% of the time

Checkmk vs NETSCOUT nGeniusPULSE

Compared 12% of the time

ExtraHop Reveal(x) for IT Operations vs NETSCOUT nGeniusPULSE

Compared 11% of the time

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Compared 12% of the time

Sentry vs Splunk Observability Cloud

Compared 9% of the time

SigNoz vs Splunk Observability Cloud

Compared 5% of the time

Dynatrace vs Splunk Observability Cloud

Compared 4% of the time

Splunk ITSI (IT Service Intelligence) vs Splunk Observability Cloud

Compared 4% of the time

More Splunk Observability Cloud Competitors

Product Reports

Buyer's Guide

NETSCOUT nGeniusPULSE

June 2025

Download NETSCOUT nGeniusPULSE product report

Buyer's Guide

Splunk Observability Cloud

May 2025

Download Splunk Observability Cloud product report

Also Known As

nGeniusPULSE

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring

Overview

NETSCOUT’s nGeniusPULSE delivers the visibility needed into today’s evolving IT eco-system to ensure the availability, reliability, and performance of your mission-critical business services across your multi-cloud environment, from wherever users need access.

NETSCOUT

Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.

Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.

What are the key features?

Log Searching: Efficiently search and analyze logs from various sources.
Data Integration: Seamlessly integrate with multiple environments.
Dashboard Customization: Tailor dashboards to specific monitoring needs.
Monitoring Capabilities: Provides comprehensive insights into application performance.
Security Features: Analyze and address security threats across systems.
Visualization Tools: Enhance data analysis and system performance optimization.

Why consider this for ROI?

Comprehensive Visibility: Gain complete insights into IT infrastructure.
Performance Optimization: Improve overall system performance and efficiency.
Rapid Deployment: Quick setup to meet organization demands swiftly.
Enhanced Security: Strengthen security measures through detailed analytics.

In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.

Splunk

Sample Customers

Banco Votorantim

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara

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May 2025

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