NETSCOUT nGeniusPULSE vs Splunk Observability Cloud comparison

NETSCOUT and Splunk are both solutions in the Network Monitoring Software category. NETSCOUT is ranked #36 with an average rating of 10.0, while Splunk is ranked #6 with an average rating of 8.4. NETSCOUT holds a 0.4% mindshare in NMS, compared to Splunk’s 1.2% mindshare. Additionally, 100% of NETSCOUT users are willing to recommend the solution, compared to 95% of Splunk users who would recommend it.

NETSCOUT nGeniusPULSE

Read 6 NETSCOUT nGeniusPULSE reviews

668 Views
621 Comparison Views

100% willing to recommend

Splunk Observability Cloud

Read 71 Splunk Observability Cloud reviews

5,846 Views
1,578 Comparison Views

95% willing to recommend

NETSCOUT nGeniusPULSE

Splunk Observability Cloud

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Sep 21, 2025

Splunk Observability Cloud and NETSCOUT nGeniusPULSE are competing products in the network performance monitoring and observability space. Splunk Observability Cloud often leads in pricing and support satisfaction, whereas NETSCOUT nGeniusPULSE might excel in features and perceived value.

Features: Splunk Observability Cloud provides comprehensive real-time monitoring and advanced analytics capabilities. Notable features include full-stack observability, dynamic infrastructure monitoring, and real-time incident detection. NETSCOUT nGeniusPULSE is known for robust network performance analysis, advanced synthetic testing, and end-user experience monitoring, excelling particularly in network-specific functionalities.

Room for Improvement: Splunk Observability Cloud could improve in offering more network-specific functionalities, enhancing integration with various network hardware, and providing better support for legacy systems. NETSCOUT nGeniusPULSE may benefit from simplification in setup procedures, offering more intuitive user interfaces, and expanding capabilities to non-network environments.

Ease of Deployment and Customer Service: Splunk Observability Cloud is known for its straightforward setup process with cloud-native integration, supporting quick deployment, and robust customer service. NETSCOUT nGeniusPULSE requires a more complex deployment process but is backed by solid technical support, appreciated for resolving technical issues efficiently.

Pricing and ROI: Splunk Observability Cloud offers competitive pricing and a swift ROI with scalable and flexible plans. It is valued for broader observability at attractive price points. NETSCOUT nGeniusPULSE, while potentially higher in initial costs, is valued for its extensive feature set, potentially justifying the investment with deeper insights into network performance.

To learn more, read our detailed NETSCOUT nGeniusPULSE vs. Splunk Observability Cloud Report (Updated: September 2025).

Buyer's Guide

NETSCOUT nGeniusPULSE vs. Splunk Observability Cloud

September 2025

Download the complete report

Helped 869,760 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NETSCOUT nGeniusPULSE

Ranking in Network Monitoring Software

36th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Splunk Observability Cloud

Ranking in Network Monitoring Software

6th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (8th), IT Infrastructure Monitoring (7th), Cloud Monitoring Software (8th), Container Management (6th), Digital Experience Monitoring (DEM) (2nd)

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusPULSE is 0.4%, up from 0.4% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.2%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
Splunk Observability Cloud	1.2%
NETSCOUT nGeniusPULSE	0.4%
Other	98.4%

Network Monitoring Software

Featured Reviews

Leandro Di Maria

Gerente De Ventas at internet winds ag

Offers real-time monitoring capabilities, which help businesses optimize their operations

The tools are part of managed environments, but when the capabilities of the routers need to be increased, we use NETSCOUT to manage things at an international level. The tool's user interface is okay. It would be great if the tool could provide alerts during attacks in Spanish. In the next release, if the traffic analysis could send our company an alert before an attack starts, it would be even better. Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings.

Read full review

Taiwo Ige

IT Operations Engineer at ABC Supply Co. Inc.

Alerting improves incident response across teams and enables faster awareness before customer impact

Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."

"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."

"The solution's technical support team consists of good engineers and technicians."

"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."

"This is a very reliable and complete solution for troubleshooting and monitoring environments."

"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."

"The best feature of this product is the latency and processing of all the telemetry that is being received, which gives full visibility at the right time."

"It supports proactive management, enhances security, and improves operational efficiency."

"The solution overall is very valuable for me."

"The most valuable feature is log reporting."

"The tool's stability is great."

"Dashboards help the application support teams to have a quick look at how their systems are running. It helps other teams as well."

"The most valuable features are troubleshooting and optimizing application performance."

"Splunk Infrastructure Monitoring provided our customers with visibility into their overall infrastructure."

More Splunk Observability Cloud pros

Cons

"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."

"The price of the solution could be reduced."

"Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings."

"The GUI interface and dashboards could be more attractive to the customer."

"They require a lot of manual effort as traffic flows, networks, and formal times change."

"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."

"Splunk could be better integrated with configuration manager solutions so we can automatically resolve issues without human interference."

"I've been using the Splunk query language, and it can be a bit time-consuming to set up the queries I need."

"Technical support is good but could be improved, particularly concerning the time taken for ticket resolution."

"Once you see the issues related to the scalability part, you need to understand that it is a warning triangle. After seeing the warning triangle, you need to realize that you cannot trust any of the numbers you see in the chart because it is not a complete, full data set."

"A lot of customers had a hard time effectively searching within the data in Splunk. There is a learning curve from searches to indexes and using all the macros that we have created. It is a little difficult for somebody who has not used it quite a bit and does not have a lot of practice with it, but the AI features that we have been hearing about through Splunk will make it a lot easier for us to use human language to search this data. That is big. That is pretty powerful, and that will help a lot with our customers."

"There is room for improvement in the alerting system, which is complicated and has less documentation available."

"The integrations need to be improved for Splunk Observability Cloud."

"The initial setup of Splunk Real User Monitoring (RUM) was easy. The solution is deployed on-premises."

More Splunk Observability Cloud cons

Pricing and Cost Advice

"The price of NETSCOUT nGeniusPULSE is high. The other solutions are less expensive but we cannot depend on the other solutions, they are not as stable."

"The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive."

"Cost is contracted on a yearly basis. There is no additional cost beyond the standard licensing."

"This is an expensive solution."

"Splunk has been fairly expensive, but it has been predictable."

"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."

"Splunk APM is a very cost-efficient solution."

"Splunk Infrastructure Monitoring is an expensive solution."

"It is expensive."

"Splunk Observability Cloud is expensive."

"The price of Splunk APM is less than some of its competitors."

More Splunk Observability Cloud pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

869,760 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Government

17%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Financial Services Firm

15%

Computer Software Company

12%

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	10
Large Enterprise	43

Questions from the Community

What is your experience regarding pricing and costs for NETSCOUT nGeniusPULSE?

The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive.

See all answers

What needs improvement with NETSCOUT nGeniusPULSE?

See all answers

What is your primary use case for NETSCOUT nGeniusPULSE?

I use the solution in my company to analyze international traffic.

See all answers

What do you like most about SignalFx?

The most valuable feature is dashboard creation.

See all answers

What needs improvement with SignalFx?

Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...

See all answers

What is your primary use case for SignalFx?

The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...

See all answers

Comparisons

ThousandEyes vs NETSCOUT nGeniusPULSE

Compared 29% of the time

NETSCOUT nGeniusONE vs NETSCOUT nGeniusPULSE

Compared 28% of the time

Centreon vs NETSCOUT nGeniusPULSE

Compared 16% of the time

ScienceLogic vs NETSCOUT nGeniusPULSE

Compared 14% of the time

OP5 Monitor vs NETSCOUT nGeniusPULSE

Compared 14% of the time

More NETSCOUT nGeniusPULSE Competitors

Sentry vs Splunk Observability Cloud

Compared 7% of the time

Observe vs Splunk Observability Cloud

Compared 6% of the time

Cribl vs Splunk Observability Cloud

Compared 5% of the time

SigNoz vs Splunk Observability Cloud

Compared 5% of the time

Honeycomb Enterprise vs Splunk Observability Cloud

Compared 4% of the time

More Splunk Observability Cloud Competitors

Product Reports

Buyer's Guide

NETSCOUT nGeniusPULSE

September 2025

Download NETSCOUT nGeniusPULSE product report

Buyer's Guide

Splunk Observability Cloud

September 2025

Download Splunk Observability Cloud product report

Also Known As

nGeniusPULSE

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring

Overview

NETSCOUT’s nGeniusPULSE delivers the visibility needed into today’s evolving IT eco-system to ensure the availability, reliability, and performance of your mission-critical business services across your multi-cloud environment, from wherever users need access.

NETSCOUT

Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.

Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.

What are the key features?

Log Searching: Efficiently search and analyze logs from various sources.
Data Integration: Seamlessly integrate with multiple environments.
Dashboard Customization: Tailor dashboards to specific monitoring needs.
Monitoring Capabilities: Provides comprehensive insights into application performance.
Security Features: Analyze and address security threats across systems.
Visualization Tools: Enhance data analysis and system performance optimization.

Why consider this for ROI?

Comprehensive Visibility: Gain complete insights into IT infrastructure.
Performance Optimization: Improve overall system performance and efficiency.
Rapid Deployment: Quick setup to meet organization demands swiftly.
Enhanced Security: Strengthen security measures through detailed analytics.

In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.

Splunk

Sample Customers

Banco Votorantim

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara

Buyer's Guide

NETSCOUT nGeniusPULSE vs. Splunk Observability Cloud

September 2025

Free Report: NETSCOUT nGeniusPULSE vs. Splunk Observability Cloud

Find out what your peers are saying about NETSCOUT nGeniusPULSE vs. Splunk Observability Cloud and other solutions. Updated: September 2025.

DOWNLOAD NOW

869,760 professionals have used our research since 2012.

See our NETSCOUT nGeniusPULSE vs. Splunk Observability Cloud report.

See our list of best Network Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.