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NETSCOUT InfiniStreamNG vs NinjaOne comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NETSCOUT InfiniStreamNG
Ranking in Network Monitoring Software
77th
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
NinjaOne
Ranking in Network Monitoring Software
32nd
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Server Monitoring (8th), IT Service Management (ITSM) (9th), Remote Access (20th), Vulnerability Management (25th), Mobile Device Management (MDM) (6th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (2nd), Patch Management (8th), MSP Backup (3rd), Unified Endpoint Management (UEM) (8th)
 

Mindshare comparison

As of September 2025, in the Network Monitoring Software category, the mindshare of NETSCOUT InfiniStreamNG is 0.4%, up from 0.2% compared to the previous year. The mindshare of NinjaOne is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
NinjaOne0.5%
NETSCOUT InfiniStreamNG0.4%
Other99.1%
Network Monitoring Software
 

Featured Reviews

Michael Gideon Genita - PeerSpot reviewer
Easy to set up with good documentation and helpful support
I'm using it for a customer The packet flow switch is the most valuable aspect of the solution.  It's an easy product to set up. We can scale the solution if we need to. It's stable.  The documentation is well-written and quite useful. It's compatible with other products.  Under the pocket flow…
Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When we have mobile operators who are signal partners, where one is the roaming host and another is the roamer, we are able to see their traffic. Their packets are able to detect if any faults to develop, and at what point they fail."
"The real-time troubleshooting and application segregation that you can do within it."
"It's an easy product to set up."
"It has cut our troubleshooting down by days. Once we have a product in place, we show people examples of how it can streamline their troubleshooting process."
"It allows us to get quicker resolutions. We can see exactly what is using up the bandwidth, so we can assist end users."
"It is very rock solid. We hardly have any hardware issues."
"The ability to troubleshoot customers' connectivity has been very beneficial."
"The technical support is really good. They will go above and beyond, if you are running into a problem. You can go to a sales engineer, who will engage technical support to help you out."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"The installation is easy, it only took two minutes."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"It just works as advertised and serves the purpose for which we got it."
"The customer support at NinjaOne is excellent, rated ten out of ten."
"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."
"The most valuable feature we have found currently is probably patch management."
"The most important aspect of this tool is the security it provides our company."
 

Cons

"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while."
"Being able to manage the packet flow switches in nGeniusONE would be great."
"I would like to see an improved level of stitching between IPs."
"We don't use the single pane of glass view, even though we own it."
"I'd like them to make the product more user-friendly."
"The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing."
"It's not able to communicate with our probes."
"The monitoring and reporting tool needs improvement. Users want more information, such as the level of detail when doing a packet analysis. They want more detail to be able to isolate down to a specific point."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"The NinjaOne distribution server is highly dependent on an active directory."
"I want NinjaOne to improve the reports."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"The solution could improve by optimizing the internet connection being used."
"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."
"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
 

Pricing and Cost Advice

"This product could be cheaper."
"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."
"I would like it to be more scalable with less spend."
"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."
"The price is a little high."
"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."
"NinjaRMM uses a subscription model."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"The pricing is reasonable and cheaper than ConnectWise."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"We got a pretty good deal. It was fairly affordable."
"The product's pricing depends on the number of PCs or devices."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
13%
Energy/Utilities Company
11%
Government
10%
Computer Software Company
13%
Government
8%
Retailer
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise2
Large Enterprise1
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
 

Also Known As

InfiniStreamNG, NETSCOUT ISNG, Infinistream
No data available
 

Overview

 

Sample Customers

U.S. Department of Defense
Status Pros, Mitchell and Company
Find out what your peers are saying about NETSCOUT InfiniStreamNG vs. NinjaOne and other solutions. Updated: September 2025.
867,445 professionals have used our research since 2012.