NETSCOUT InfiniStreamNG vs NinjaOne comparison

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94% willing to recommend

NETSCOUT InfiniStreamNG

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Executive SummaryUpdated on Oct 10, 2024

NETSCOUT InfiniStreamNG and NinjaOne compete in network management and IT services sectors. NinjaOne has the upper hand due to its robust features valued by users, whereas NETSCOUT InfiniStreamNG excels with specialized advanced features for in-depth analysis.

Features: NETSCOUT InfiniStreamNG provides deep packet inspection, network performance metrics, and enterprise-level network management solutions. NinjaOne delivers IT service management tools, remote monitoring, and endpoint management, appealing to businesses seeking all-in-one IT services.

Room for Improvement: NETSCOUT InfiniStreamNG could enhance user interface design, simplify setup processes, and improve compatibility with third-party integrations. NinjaOne may refine its reporting capabilities, offer greater customization options, and expand on advanced security features.

Ease of Deployment and Customer Service: NETSCOUT InfiniStreamNG involves a complex deployment requiring skilled personnel for setup. NinjaOne is recognized for straightforward deployment and effective customer support, facilitating integration for organizations without specialized IT teams.

Pricing and ROI: NETSCOUT InfiniStreamNG has a higher initial cost but provides significant ROI for detailed network analysis. NinjaOne offers a cost-effective solution with low setup expenses, delivering substantial ROI through versatile IT service management features.

To learn more, read our detailed NETSCOUT InfiniStreamNG vs. NinjaOne Report (Updated: September 2025).

NETSCOUT InfiniStreamNG vs. NinjaOne

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NETSCOUT InfiniStreamNG

Ranking in Network Monitoring Software

78th

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

NinjaOne

Ranking in Network Monitoring Software

31st

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Server Monitoring (7th), IT Service Management (ITSM) (9th), Remote Access (20th), Vulnerability Management (26th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (8th), MSP Backup (3rd), Unified Endpoint Management (UEM) (8th)

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of NETSCOUT InfiniStreamNG is 0.4%, up from 0.2% compared to the previous year. The mindshare of NinjaOne is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
NinjaOne	0.5%
NETSCOUT InfiniStreamNG	0.4%
Other	99.1%

Network Monitoring Software

Featured Reviews

Michael Gideon Genita

Associate System Engineer at SMS Global Technologies, Inc.

Easy to set up with good documentation and helpful support

I'm using it for a customer The packet flow switch is the most valuable aspect of the solution. It's an easy product to set up. We can scale the solution if we need to. It's stable. The documentation is well-written and quite useful. It's compatible with other products. Under the pocket flow…

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Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It allows us to get quicker resolutions. We can see exactly what is using up the bandwidth, so we can assist end users."

"The real-time troubleshooting and application segregation that you can do within it."

"It helps us to assist our customers to isolate problems. If it is us who is having the problem, then we can use it to streamline the process."

"When we have mobile operators who are signal partners, where one is the roaming host and another is the roamer, we are able to see their traffic. Their packets are able to detect if any faults to develop, and at what point they fail."

"The most valuable features are speed and cost."

"It is very rock solid. We hardly have any hardware issues."

"The most valuable feature is utilization."

"The ability to troubleshoot customers' connectivity has been very beneficial."

More NETSCOUT InfiniStreamNG pros

"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."

"Good at managing updates and for remote support."

"The most important aspect of this tool is the security it provides our company."

"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."

"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."

"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."

"It just works as advertised and serves the purpose for which we got it."

"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."

More NinjaOne pros

Cons

"It's not able to communicate with our probes."

"There is a timeout feature that we have been asking for awhile."

"The monitoring and reporting tool needs improvement. Users want more information, such as the level of detail when doing a packet analysis. They want more detail to be able to isolate down to a specific point."

"I'd like them to make the product more user-friendly."

"Being able to manage the packet flow switches in nGeniusONE would be great."

"The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing."

"The single pane of glass feed still needs work."

"The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it. There are a lot of patches for this particular environment, so you have to keep on them. If you lose track of them, then the product is not useful anymore."

More NETSCOUT InfiniStreamNG cons

"I would like to see more scripts for PowerShell commands."

"The NinjaOne distribution server is highly dependent on an active directory."

"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."

"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."

"The ticketing system in NinjaOne is not the best."

"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."

More NinjaOne cons

Pricing and Cost Advice

"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."

"I would like it to be more scalable with less spend."

"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."

"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."

"The price is a little high."

"This product could be cheaper."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"We currently pay $1.20 per device on a monthly basis."

"We got a pretty good deal. It was fairly affordable."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"The product's pricing depends on the number of PCs or devices."

"The pricing is reasonable and cheaper than ConnectWise."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Manufacturing Company

15%

Energy/Utilities Company

11%

Government

10%

Computer Software Company

13%

Government

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Midsize Enterprise	1
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	2
Large Enterprise	1

Questions from the Community

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What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

See all answers

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

See all answers

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

See all answers

Comparisons

NETSCOUT nGeniusONE vs NETSCOUT InfiniStreamNG

Compared 26% of the time

Cisco Secure Network Analytics vs NETSCOUT InfiniStreamNG

Compared 23% of the time

Riverbed NPM+ vs NETSCOUT InfiniStreamNG

Compared 22% of the time

cPacket cClear vs NETSCOUT InfiniStreamNG

Compared 18% of the time

NIKSUN NetVCR vs NETSCOUT InfiniStreamNG

Compared 12% of the time

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Kaseya VSA vs NinjaOne

Compared 9% of the time

Datto Remote Monitoring and Management vs NinjaOne

Compared 7% of the time

N-able N-central vs NinjaOne

Compared 7% of the time

Tanium vs NinjaOne

Compared 7% of the time

Microsoft Intune vs NinjaOne

Compared 6% of the time

More NinjaOne Competitors

Product Reports

NETSCOUT InfiniStreamNG

Download NETSCOUT InfiniStreamNG product report

Download NinjaOne product report

Also Known As

InfiniStreamNG, NETSCOUT ISNG, Infinistream

No data available

Overview

NETSCOUT’s new ISNG platform harnesses the power of IP intelligence by mining traffic in real-time to deliver accurate and actionable data for service assurance, cybersecurity and business intelligence applications. The InfiniStreamNG platform fully supports the nGeniusONE and Iris application suites.

NETSCOUT

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

Sample Customers

U.S. Department of Defense

Status Pros, Mitchell and Company

NETSCOUT InfiniStreamNG vs. NinjaOne