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NETSCOUT InfiniStreamNG vs NinjaOne comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NETSCOUT InfiniStreamNG
Ranking in Network Monitoring Software
79th
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
NinjaOne
Ranking in Network Monitoring Software
30th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
21
Ranking in other categories
Server Monitoring (7th), IT Service Management (ITSM) (8th), Remote Access (18th), Vulnerability Management (28th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (10th), Remote Monitoring and Management (RMM) (1st), Patch Management (8th), MSP Backup (3rd), Unified Endpoint Management (UEM) (9th)
 

Mindshare comparison

As of November 2025, in the Network Monitoring Software category, the mindshare of NETSCOUT InfiniStreamNG is 0.4%, up from 0.3% compared to the previous year. The mindshare of NinjaOne is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
NinjaOne0.5%
NETSCOUT InfiniStreamNG0.4%
Other99.1%
Network Monitoring Software
 

Featured Reviews

Michael Gideon Genita - PeerSpot reviewer
Easy to set up with good documentation and helpful support
I'm using it for a customer The packet flow switch is the most valuable aspect of the solution.  It's an easy product to set up. We can scale the solution if we need to. It's stable.  The documentation is well-written and quite useful. It's compatible with other products.  Under the pocket flow…
Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has cut our troubleshooting down by days. Once we have a product in place, we show people examples of how it can streamline their troubleshooting process."
"The product is stable. I have never had any issue where we have lost an InfiniStream, or visibility from that particular InfiniStream, throughout the bank."
"The ability to troubleshoot customers' connectivity has been very beneficial."
"It allows us to get quicker resolutions. We can see exactly what is using up the bandwidth, so we can assist end users."
"We use it for monitoring whenever we update a new circuit or site."
"It is very rock solid. We hardly have any hardware issues."
"It helps us to assist our customers to isolate problems. If it is us who is having the problem, then we can use it to streamline the process."
"The technical support is really good. They will go above and beyond, if you are running into a problem. You can go to a sales engineer, who will engage technical support to help you out."
"The customer support at NinjaOne is excellent, rated ten out of ten."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"NinjaOne's best feature is its monitoring."
"NinjaOne saves me time and improves my troubleshooting process by providing information automatically so I don't have to search for it."
"Good at managing updates and for remote support."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"The tool's most valuable feature is third-party application updates."
"The installation is easy, it only took two minutes."
 

Cons

"Only problems that we have had are fiber issues going into the TAPs or vSTREAMs, which are usually local site issues."
"Being able to manage the packet flow switches in nGeniusONE would be great."
"The NetFlow Collectors could handle more flows per minute."
"The single pane of glass feed still needs work."
"I would like to see an improved level of stitching between IPs."
"The monitoring and reporting tool needs improvement. Users want more information, such as the level of detail when doing a packet analysis. They want more detail to be able to isolate down to a specific point."
"I'd like them to make the product more user-friendly."
"The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing."
"NinjaOne's dashboard could be easier to use."
"The ticketing system in NinjaOne is not the best."
"Maximizing the screen during an SSH connection is not possible, which hampers usability on Linux servers."
"The solution could improve by optimizing the internet connection being used."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."
"I want NinjaOne to improve the reports."
"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."
 

Pricing and Cost Advice

"This product could be cheaper."
"The price is a little high."
"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."
"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."
"I would like it to be more scalable with less spend."
"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"Its pricing is great."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"We currently pay $1.20 per device on a monthly basis."
"The pricing is reasonable and cheaper than ConnectWise."
"NinjaRMM uses a subscription model."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
15%
Energy/Utilities Company
10%
Government
9%
Computer Software Company
13%
Government
7%
Retailer
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
 

Also Known As

InfiniStreamNG, NETSCOUT ISNG, Infinistream
No data available
 

Overview

 

Sample Customers

U.S. Department of Defense
Status Pros, Mitchell and Company
Find out what your peers are saying about NETSCOUT InfiniStreamNG vs. NinjaOne and other solutions. Updated: November 2025.
873,085 professionals have used our research since 2012.