NETSCOUT InfiniStreamNG vs NinjaOne comparison

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NETSCOUT InfiniStreamNG

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Executive SummaryUpdated on Oct 10, 2024

NETSCOUT InfiniStreamNG and NinjaOne compete in network management and IT services sectors. NinjaOne has the upper hand due to its robust features valued by users, whereas NETSCOUT InfiniStreamNG excels with specialized advanced features for in-depth analysis.

Features: NETSCOUT InfiniStreamNG provides deep packet inspection, network performance metrics, and enterprise-level network management solutions. NinjaOne delivers IT service management tools, remote monitoring, and endpoint management, appealing to businesses seeking all-in-one IT services.

Room for Improvement: NETSCOUT InfiniStreamNG could enhance user interface design, simplify setup processes, and improve compatibility with third-party integrations. NinjaOne may refine its reporting capabilities, offer greater customization options, and expand on advanced security features.

Ease of Deployment and Customer Service: NETSCOUT InfiniStreamNG involves a complex deployment requiring skilled personnel for setup. NinjaOne is recognized for straightforward deployment and effective customer support, facilitating integration for organizations without specialized IT teams.

Pricing and ROI: NETSCOUT InfiniStreamNG has a higher initial cost but provides significant ROI for detailed network analysis. NinjaOne offers a cost-effective solution with low setup expenses, delivering substantial ROI through versatile IT service management features.

To learn more, read our detailed NETSCOUT InfiniStreamNG vs. NinjaOne Report (Updated: April 2025).

NETSCOUT InfiniStreamNG vs. NinjaOne

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Helped 850,236 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NETSCOUT InfiniStreamNG

Ranking in Network Monitoring Software

78th

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

NinjaOne

Ranking in Network Monitoring Software

29th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Server Monitoring (11th), IT Service Management (ITSM) (7th), Remote Access (20th), Vulnerability Management (25th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (5th), MSP Backup (3rd), Unified Endpoint Management (UEM) (8th)

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of NETSCOUT InfiniStreamNG is 0.4%, up from 0.2% compared to the previous year. The mindshare of NinjaOne is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Michael Gideon Genita

Associate System Engineer at SMS Global Technologies, Inc.

Easy to set up with good documentation and helpful support

I'm using it for a customer The packet flow switch is the most valuable aspect of the solution. It's an easy product to set up. We can scale the solution if we need to. It's stable. The documentation is well-written and quite useful. It's compatible with other products. Under the pocket flow…

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Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It helps us get to root cause quickly. With utilization and consumption of bandwidth, we can usually see what application is taking as much as they should (or shouldn't), then account for it accordingly."

"The tool has the ability to look back within a month's data. It is very easy to navigate within the tool and troubleshoot the problem, compared to other solutions that we've used in the past."

"The most valuable feature is utilization."

"It helps us to assist our customers to isolate problems. If it is us who is having the problem, then we can use it to streamline the process."

"It allows us to get quicker resolutions. We can see exactly what is using up the bandwidth, so we can assist end users."

"The product is stable. I have never had any issue where we have lost an InfiniStream, or visibility from that particular InfiniStream, throughout the bank."

"It's an easy product to set up."

"The ability to troubleshoot customers' connectivity has been very beneficial."

More NETSCOUT InfiniStreamNG pros

"The most important aspect of this tool is the security it provides our company."

"It just works as advertised and serves the purpose for which we got it."

"The most relevant feature is the monitoring, which provides built-in tools for sending commands."

"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."

"The customer support at NinjaOne is excellent, rated ten out of ten."

"The installation is easy, it only took two minutes."

"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."

"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."

More NinjaOne pros

Cons

"The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it. There are a lot of patches for this particular environment, so you have to keep on them. If you lose track of them, then the product is not useful anymore."

"I'd like them to make the product more user-friendly."

"The single pane of glass feed still needs work."

"The monitoring and reporting tool needs improvement. Users want more information, such as the level of detail when doing a packet analysis. They want more detail to be able to isolate down to a specific point."

"Only problems that we have had are fiber issues going into the TAPs or vSTREAMs, which are usually local site issues."

"The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing."

"There is a timeout feature that we have been asking for awhile."

"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while."

More NETSCOUT InfiniStreamNG cons

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"The solution could improve by optimizing the internet connection being used."

"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."

"NinjaOne's dashboard could be easier to use."

"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."

"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."

"I would like to see more scripts for PowerShell commands."

More NinjaOne cons

Pricing and Cost Advice

"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."

"The price is a little high."

"I would like it to be more scalable with less spend."

"This product could be cheaper."

"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."

"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."

"The product's pricing depends on the number of PCs or devices."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"The pricing is reasonable and cheaper than ConnectWise."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"NinjaRMM uses a subscription model."

"We currently pay $1.20 per device on a monthly basis."

"Its pricing is great."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

22%

Computer Software Company

11%

Energy/Utilities Company

10%

Manufacturing Company

Computer Software Company

16%

Government

Retailer

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

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What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

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What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

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What needs improvement with NinjaOne?

The network monitoring needs to be improved.

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Comparisons

Cisco Secure Network Analytics vs NETSCOUT InfiniStreamNG

Compared 35% of the time

NETSCOUT nGeniusONE vs NETSCOUT InfiniStreamNG

Compared 29% of the time

Riverbed NPM+ vs NETSCOUT InfiniStreamNG

Compared 19% of the time

cPacket cClear vs NETSCOUT InfiniStreamNG

Compared 17% of the time

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N-able N-central vs NinjaOne

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Atera vs NinjaOne

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Microsoft Configuration Manager vs NinjaOne

Compared 7% of the time

Microsoft Intune vs NinjaOne

Compared 6% of the time

Tanium XEM vs NinjaOne

Compared 5% of the time

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Product Reports

NETSCOUT InfiniStreamNG

Download NETSCOUT InfiniStreamNG product report

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Also Known As

InfiniStreamNG, NETSCOUT ISNG, Infinistream

No data available

Overview

NETSCOUT’s new ISNG platform harnesses the power of IP intelligence by mining traffic in real-time to deliver accurate and actionable data for service assurance, cybersecurity and business intelligence applications. The InfiniStreamNG platform fully supports the nGeniusONE and Iris application suites.

NETSCOUT

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/

Sample Customers

U.S. Department of Defense

Status Pros, Mitchell and Company

NETSCOUT InfiniStreamNG vs. NinjaOne