NETSCOUT InfiniStreamNG vs NinjaOne comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Juniper Mist Premium Analytics
Sponsored
Ranking in Network Monitoring Software
60th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
NETSCOUT InfiniStreamNG
Ranking in Network Monitoring Software
63rd
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
NinjaOne
Ranking in Network Monitoring Software
27th
Average Rating
8.0
Number of Reviews
15
Ranking in other categories
IT Service Management (ITSM) (7th), Remote Monitoring and Management (RMM) (1st), Patch Management (4th), MSP Backup (4th), Unified Endpoint Management (UEM) (5th)
 

Market share comparison

As of June 2024, in the Network Monitoring Software category, the market share of Juniper Mist Premium Analytics is 0.4% and it decreased by 34.8% compared to the previous year. The market share of NETSCOUT InfiniStreamNG is 0.5% and it increased by 87.8% compared to the previous year. The market share of NinjaOne is 0.5% and it increased by 41.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
Unique Categories:
No other categories found
No other categories found
IT Service Management (ITSM)
3.3%
Remote Monitoring and Management (RMM)
27.0%
 

Featured Reviews

Shiva_Prasad - PeerSpot reviewer
Jan 25, 2024
A cloud solution for warehousing with a troubleshooting feature
The initial setup is straightforward. It's based on user requirements. We also conduct heat mapping using a couple of tools. The only requirement is to understand the technical or configuration aspects from the user's end and then configure it. Mist takes no more than 15 to 20 minutes for a particular deployment. You need to understand the end user's environment and have a concrete plan on whether it's a greenfield installation or an existing one, considering the density and height. Based on that, we need to develop a passive heat map. Then, you need to discuss with the user to understand exactly what needs to be configured and what they require in their environment. Based on that, you can proceed with the installation. Additionally, you can perform post-installation heat mapping to ensure it matches the earlier heat map. I rate the initial setup an eight out of ten, where one is difficult, and ten is easy.
NB
Apr 21, 2019
Once you know how to use the product, it's easy and simple
We can effectively troubleshoot any situation which goes on, due to the visibility provided by the InfiniStreams. Our team does a lot of the packet analysis, which is really key for us. We are able to solve whatever the problem might be for customers. This solution provides us with increased visibility while conducting IT deployments. Most of the time, it helps us get to root cause quickly. We use the solution for unified communication application performance in our CSAN environment. It helps us with uptime and user experience. From the visibility standpoint, whatever device that we're monitoring, it gives us all the info that we need from uptime to issues on the whole analytical piece of the product.
Aziz Lyazami - PeerSpot reviewer
Nov 15, 2023
A tool that helps with a lot of configurations and creates automation processes that work perfectly
I had recently dealt with something that was frustrating in NinjaOne, but I don't remember what it was. I would love it if I could deploy automation processes for locations because, currently, at my workplace, we can't deploy automation processes for locations. In NinjaOne, there is a need to create groups. I already have 12 or 14 locations, where sometimes I just want to deploy some updates, software, or something for specific locations, but I can't do so since I have to go and create a group for that location, which is a lot more work, which I don't like. I would love it if the aforementioned area is considered for improvement. The ticketing system in NinjaOne is not the best. I think NinjaOne has been working on its ticketing system. I have seen how there has been a huge improvement in the tool recently, but it is still not as good as the ticket systems in the market. At my workplace, we don't use ticketing systems. I am waiting for NinjaOne to improve its ticketing system so that I can use it. There is a lot of room for growth and adding more features in NinjaOne. I love how NinjaOne gives its users the possibility to create a custom field, allowing them to create whatever they want. I haven't used NinjaOne a lot, so I don't have anything in mind as to what extra features it needs to have. If I just sit down and look at NinjaOne, I will get a list of things I would love to have in it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable feature is utilization."
"We use it for monitoring whenever we update a new circuit or site."
"It has cut our troubleshooting down by days. Once we have a product in place, we show people examples of how it can streamline their troubleshooting process."
"It allows us to get quicker resolutions. We can see exactly what is using up the bandwidth, so we can assist end users."
"The ability to troubleshoot customers' connectivity has been very beneficial."
"The technical support is really good. They will go above and beyond, if you are running into a problem. You can go to a sales engineer, who will engage technical support to help you out."
"When we have mobile operators who are signal partners, where one is the roaming host and another is the roamer, we are able to see their traffic. Their packets are able to detect if any faults to develop, and at what point they fail."
"It helps us to assist our customers to isolate problems. If it is us who is having the problem, then we can use it to streamline the process."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"Good at managing updates and for remote support."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"The tool's most valuable feature is third-party application updates."
"NinjaOne's best feature is its monitoring."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
 

Cons

"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"The monitoring and reporting tool needs improvement. Users want more information, such as the level of detail when doing a packet analysis. They want more detail to be able to isolate down to a specific point."
"The single pane of glass feed still needs work."
"I'd like them to make the product more user-friendly."
"I would like to see an improved level of stitching between IPs."
"The NetFlow Collectors could handle more flows per minute."
"The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing."
"It's not able to communicate with our probes."
"There is a timeout feature that we have been asking for awhile."
"NinjaOne's pricing and user interface needs improvement."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"The graphical user interface could be improved."
"The ticketing system in NinjaOne is not the best."
"NinjaOne's reporting module is cumbersome."
"Lacks sufficient integrations with other PSAs."
"I want NinjaOne to improve the reports."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
 

Pricing and Cost Advice

"The solution is expensive."
"I would like it to be more scalable with less spend."
"This product could be cheaper."
"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."
"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."
"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."
"The price is a little high."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"The pricing is reasonable and cheaper than ConnectWise."
"We got a pretty good deal. It was fairly affordable."
"The product's pricing depends on the number of PCs or devices."
"We currently pay $1.20 per device on a monthly basis."
"Its pricing is great."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Financial Services Firm
18%
Computer Software Company
12%
Government
9%
Manufacturing Company
7%
Computer Software Company
16%
University
6%
Government
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
What needs improvement with NETSCOUT InfiniStreamNG?
Under the pocket flow switch, I would recommend they include a traceroute feature. I'd like them to make the product ...
What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The product's pricing depends on the number of PCs or devices.
What needs improvement with NinjaOne?
NinjaOne's pricing and user interface needs improvement.
 

Also Known As

No data available
InfiniStreamNG, NETSCOUT ISNG, Infinistream
No data available
 

Learn More

Video not available
 

Overview

 

Sample Customers

Information Not Available
U.S. Department of Defense
Status Pros, Mitchell and Company
Find out what your peers are saying about NETSCOUT InfiniStreamNG vs. NinjaOne and other solutions. Updated: May 2024.
787,061 professionals have used our research since 2012.