NETSCOUT InfiniStreamNG vs NinjaOne comparison

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94% willing to recommend

NETSCOUT InfiniStreamNG

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

NETSCOUT InfiniStreamNG and NinjaOne compete in network management and IT services sectors. NinjaOne has the upper hand due to its robust features valued by users, whereas NETSCOUT InfiniStreamNG excels with specialized advanced features for in-depth analysis.

Features: NETSCOUT InfiniStreamNG provides deep packet inspection, network performance metrics, and enterprise-level network management solutions. NinjaOne delivers IT service management tools, remote monitoring, and endpoint management, appealing to businesses seeking all-in-one IT services.

Room for Improvement: NETSCOUT InfiniStreamNG could enhance user interface design, simplify setup processes, and improve compatibility with third-party integrations. NinjaOne may refine its reporting capabilities, offer greater customization options, and expand on advanced security features.

Ease of Deployment and Customer Service: NETSCOUT InfiniStreamNG involves a complex deployment requiring skilled personnel for setup. NinjaOne is recognized for straightforward deployment and effective customer support, facilitating integration for organizations without specialized IT teams.

Pricing and ROI: NETSCOUT InfiniStreamNG has a higher initial cost but provides significant ROI for detailed network analysis. NinjaOne offers a cost-effective solution with low setup expenses, delivering substantial ROI through versatile IT service management features.

To learn more, read our detailed NETSCOUT InfiniStreamNG vs. NinjaOne Report (Updated: June 2025).

NETSCOUT InfiniStreamNG vs. NinjaOne

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NETSCOUT InfiniStreamNG

Ranking in Network Monitoring Software

78th

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

NinjaOne

Ranking in Network Monitoring Software

31st

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Server Monitoring (9th), IT Service Management (ITSM) (9th), Remote Access (20th), Vulnerability Management (26th), Mobile Device Management (MDM) (6th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (8th), MSP Backup (3rd), Unified Endpoint Management (UEM) (8th)

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of NETSCOUT InfiniStreamNG is 0.4%, up from 0.2% compared to the previous year. The mindshare of NinjaOne is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Michael Gideon Genita

Associate System Engineer at SMS Global Technologies, Inc.

Easy to set up with good documentation and helpful support

I'm using it for a customer The packet flow switch is the most valuable aspect of the solution. It's an easy product to set up. We can scale the solution if we need to. It's stable. The documentation is well-written and quite useful. It's compatible with other products. Under the pocket flow…

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Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is very rock solid. We hardly have any hardware issues."

"I love the single pane of glass view. It makes it easier to not have to navigate everywhere. It allows more simplistic visibility, without having to go from tool to tool to tool, or from window to window to window."

"It helps us get to root cause quickly. With utilization and consumption of bandwidth, we can usually see what application is taking as much as they should (or shouldn't), then account for it accordingly."

"The most valuable feature is utilization."

"It has cut our troubleshooting down by days. Once we have a product in place, we show people examples of how it can streamline their troubleshooting process."

"We use it for monitoring whenever we update a new circuit or site."

"When we have mobile operators who are signal partners, where one is the roaming host and another is the roamer, we are able to see their traffic. Their packets are able to detect if any faults to develop, and at what point they fail."

"The ability to troubleshoot customers' connectivity has been very beneficial."

More NETSCOUT InfiniStreamNG pros

"NinjaOne is a great product. It is working and it is always developing."

"The installation is easy, it only took two minutes."

"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."

"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."

"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."

"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."

"The most valuable feature we have found currently is probably patch management."

"The most relevant feature is the monitoring, which provides built-in tools for sending commands."

More NinjaOne pros

Cons

"Being able to manage the packet flow switches in nGeniusONE would be great."

"There is a timeout feature that we have been asking for awhile."

"I'd like them to make the product more user-friendly."

"I would like to see an improved level of stitching between IPs."

"The NetFlow Collectors could handle more flows per minute."

"We don't use the single pane of glass view, even though we own it."

"The monitoring and reporting tool needs improvement. Users want more information, such as the level of detail when doing a packet analysis. They want more detail to be able to isolate down to a specific point."

"It's not able to communicate with our probes."

More NETSCOUT InfiniStreamNG cons

"NinjaOne's dashboard could be easier to use."

"NinjaOne's pricing and user interface needs improvement."

"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."

"NinjaOne's reporting module is cumbersome."

"The solution could improve by optimizing the internet connection being used."

"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."

"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."

"The graphical user interface could be improved."

More NinjaOne cons

Pricing and Cost Advice

"This product could be cheaper."

"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."

"I would like it to be more scalable with less spend."

"The price is a little high."

"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."

"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."

"We got a pretty good deal. It was fairly affordable."

"Its pricing is great."

"NinjaRMM uses a subscription model."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"The pricing is reasonable and cheaper than ConnectWise."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"The product's pricing depends on the number of PCs or devices."

"We currently pay $1.20 per device on a monthly basis."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Manufacturing Company

11%

Energy/Utilities Company

10%

Real Estate/Law Firm

Computer Software Company

15%

Government

Retailer

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

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What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

See all answers

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

See all answers

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

See all answers

Comparisons

Cisco Secure Network Analytics vs NETSCOUT InfiniStreamNG

Compared 29% of the time

NETSCOUT nGeniusONE vs NETSCOUT InfiniStreamNG

Compared 26% of the time

Riverbed NPM+ vs NETSCOUT InfiniStreamNG

Compared 18% of the time

cPacket cClear vs NETSCOUT InfiniStreamNG

Compared 16% of the time

NIKSUN NetVCR vs NETSCOUT InfiniStreamNG

Compared 12% of the time

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Kaseya VSA vs NinjaOne

Compared 10% of the time

N-able N-central vs NinjaOne

Compared 8% of the time

Atera vs NinjaOne

Compared 7% of the time

Datto Remote Monitoring and Management vs NinjaOne

Compared 7% of the time

Microsoft Configuration Manager vs NinjaOne

Compared 6% of the time

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Product Reports

NETSCOUT InfiniStreamNG

Download NETSCOUT InfiniStreamNG product report

Download NinjaOne product report

Also Known As

InfiniStreamNG, NETSCOUT ISNG, Infinistream

No data available

Overview

NETSCOUT’s new ISNG platform harnesses the power of IP intelligence by mining traffic in real-time to deliver accurate and actionable data for service assurance, cybersecurity and business intelligence applications. The InfiniStreamNG platform fully supports the nGeniusONE and Iris application suites.

NETSCOUT

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/

Sample Customers

U.S. Department of Defense

Status Pros, Mitchell and Company

NETSCOUT InfiniStreamNG vs. NinjaOne