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Netrounds vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Netrounds
Ranking in Network Monitoring Software
99th
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
Network Diagnostics (3rd)
New Relic
Ranking in Network Monitoring Software
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Netrounds is 0.4%, up from 0.1% compared to the previous year. The mindshare of New Relic is 1.5%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
New Relic1.5%
Netrounds0.4%
Other98.1%
Network Monitoring Software
 

Featured Reviews

it_user738366 - PeerSpot reviewer
Head of Network Operations at a tech company with 51-200 employees
​Fast and easy notification of problems on the network
Network quality monitoring of multicast TV channels and other network monitorings. This product gives us a good historical overview over the network and quick alarms for problems Fast and easy notification of problems on the network. The web GUI Grouping of jobs Making your own dashboards…
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The live packet capture feature enables quicker troubleshooting and better network monitoring."
"Network quality monitoring of multicast TV channels and other network monitorings."
"The New Relic toolset has become part of our SDLC -- reviewing the changes we made for impact to the production environment."
"The solution makes it very easy to have a holistic view."
"We have had a good experience with it so far and I would recommend the solution to other organizations."
"Server uptime is its most valuable feature."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"It is a software solution as a service, so I don't have to manage it on-premise."
"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."
"Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort."
 

Cons

"The web interface is ok, but I would like to see if it was possible to group jobs better and to create our own dashboards."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"Error handling and reporting is a little lackluster, but they're announcing a whole new analytics approach."
"We had a problem where our application crashed because of New Relic."
"The scalability can be improved."
"While the New Relic dashboards and UI are customizable, they can sometimes lead to a clumsy behavior."
"A lot of the features for application monitoring and uptime, and alerts for alerting the appropriate people when something goes wrong are not quite there yet."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"From a point of view of showing you what to do fine but in terms of showing you what to do with the data infuriatingly unhelpful."
 

Pricing and Cost Advice

Information not available
"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."
"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
"The pricing is fine."
"I think the pricing is reasonable."
"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
"The detection piece of it brings us a big return on investment."
"It would be nice if we could buy it annually instead of monthly."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
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Top Industries

By visitors reading reviews
Construction Company
16%
Financial Services Firm
14%
Outsourcing Company
12%
Manufacturing Company
10%
Financial Services Firm
14%
Outsourcing Company
9%
Manufacturing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise79
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Telenor, Sappa, Clas Ohlson, Netnordic, Kabelnoord, Lunet
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Netrounds vs. New Relic and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.