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Netreo vs New Relic comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Netreo
Ranking in IT Infrastructure Monitoring
81st
Ranking in Cloud Monitoring Software
52nd
Average Rating
7.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
New Relic
Ranking in IT Infrastructure Monitoring
8th
Ranking in Cloud Monitoring Software
5th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
160
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (4th)
 

Mindshare comparison

As of October 2025, in the IT Infrastructure Monitoring category, the mindshare of Netreo is 0.2%, up from 0.1% compared to the previous year. The mindshare of New Relic is 3.9%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
New Relic3.9%
Netreo0.2%
Other95.9%
IT Infrastructure Monitoring
 

Featured Reviews

reviewer1803231 - PeerSpot reviewer
Provides a stable solution but would improve by developing an all-in-one-solution
The advice I would give to anyone looking at implementing Netreo into their organization would be to do your market research and evaluate the product, do not just choose it because someone recommends it to you. Overall, from my perspective, I would rate the solution a seven out of ten.
Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support team at Netreo is pretty good."
"Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"The pricing is pretty good."
"It does everything we wanted it to do."
"The most important thing is that it tells us where the latency in throughput and response time are."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"The versatility of the solution is its most valuable feature."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
 

Cons

"The scalability of Netreo is lacking."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"New Relic needs to improve is the user data schema."
"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"The product's initial setup phase is not straightforward to manage if you have no experience with installations, making it an area that can be improved."
"It would help customers if there were an on-premises version available."
"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
 

Pricing and Cost Advice

Information not available
"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
"The pricing is fine."
"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
"This is an expensive tool."
"Cost is significant with a lot of extras."
"The solution is cheap, but prices can go up when users grow."
"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise61
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
New Relic can be improved by incorporating an automated incident analysis solution. They have comprehensive enterprise data, and based on that, they could generate and forecast things. They can pre...
 

Comparisons

No data available
 

Also Known As

CloudMonix
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Information Not Available
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Zabbix, Auvik, Datadog and others in IT Infrastructure Monitoring. Updated: October 2025.
872,655 professionals have used our research since 2012.