We performed a comparison between MSP360 Backup and Unitrends based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is easy to access and handles things efficiently."
"It has allowed me to implement a cost effective, highly configurable solution."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The solution is simple to use and easy to configure."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"Provides connectivity to a lot of different cloud storage solutions."
"I am impressed with the tool's reporting and UniView features."
"VM backup is much faster and more reliable, as I can test my backups with Data Copy Access jobs."
"Backup/archive to multiple locations."
"The backup feature and recovery option are good because they allow the instant recovery of Hyper-V nodes and files."
"The ability to back up both physical and virtual appliances under one roof."
"Iinstant recovery (allows a spin-up of your image as a VM on the appliance)."
"If you are a large organization, this is a product for you."
"Unitrends has helped us cut down the time that it takes to restore a server to its original configuration."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The solution's pricing is very high."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The product could be more user-friendly."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"Unitrends can be challenging to scale."
"I would like to see the real-time replication process improved, and a zero RPO feature added."
"If the interface could be less complex, it is would be great."
"The solution’s support and onboarding process needs to be improved."
"The amount of updates which are being released. Updates should be limited to two or three a year, focusing more on quality instead of a rushed bug release."
"Making the seeding process more accessible and easier to understand. Also, make more of the undocumented best practices easier to find."
"Probably the biggest issue I've had is actually paying for the unit, and part of that problem is that they use a third party for the billing."
"I would like to see more storage options for the free version."
MSP360 Backup is ranked 48th in Backup and Recovery with 15 reviews while Unitrends is ranked 44th in Backup and Recovery with 34 reviews. MSP360 Backup is rated 8.0, while Unitrends is rated 7.8. The top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". On the other hand, the top reviewer of Unitrends writes "The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive". MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup, whereas Unitrends is most compared with Veeam Backup & Replication, Rubrik, Acronis Cyber Protect, Commvault Cloud and Arcserve UDP. See our MSP360 Backup vs. Unitrends report.
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