Try our new research platform with insights from 80,000+ expert users

Mitel Application Suite vs Skype for Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mitel Application Suite
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
Unified Communications (7th), IP Telephony & Unified Communications (3rd)
Skype for Business
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
62
Ranking in other categories
Virtual Meetings (4th)
 

Mindshare comparison

Mitel Application Suite and Skype for Business aren’t in the same category and serve different purposes. Mitel Application Suite is designed for Unified Communications and holds a mindshare of 5.7%, up 4.5% compared to last year.
Skype for Business, on the other hand, focuses on Virtual Meetings, holds 13.1% mindshare, up 8.3% since last year.
Unified Communications
Virtual Meetings
 

Featured Reviews

it_user325977 - PeerSpot reviewer
It provided a work-from-home solution, replacing both a land line and cell phone, that was easy to install and to administrate.
Ease of installation and administration Had a collegue that needed a phone solution for Work-from-Home. He didn't want to use his land line and the cell phone coverage was spotty at best. After only a few questions about installation, he was able to connect the Mitel and hit the ground running.…
Markus Schweizer - PeerSpot reviewer
Has good telephone integration but technology is outdated
We use the product for conference calls.  The tool's most valuable features are its audio and chat functions. They help us save time and have good telephone integration.  The solution's functionality needs to be moved to Microsoft Teams. Its technology is outdated.  I have been using the tool…
report
Use our free recommendation engine to learn which Unified Communications solutions are best for your needs.
857,585 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Educational Organization
80%
Financial Services Firm
4%
Computer Software Company
3%
Government
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Skype for Business?
Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.
What needs improvement with Skype for Business?
The video quality could be improved, possibly due to internet connection issues. However, there is no significant weakness in Skype for Business.
 

Also Known As

No data available
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Overview

 

Sample Customers

Carlsberg Breweries, Hyatt Hotels, Louvre-Lens, Firmdale Hotels, Starwood Hotels and Resorts, Banfield Pet Hospital
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Find out what your peers are saying about Cisco, 3CX, Kamailio and others in Unified Communications. Updated: May 2025.
857,585 professionals have used our research since 2012.