We performed a comparison between Cisco Secure Email Threat Defense and Mimecast Email Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"The good part is that you don't have to configure it, which is very convenient."
"Cisco has a threat mechanism called cloud-based Talos, where all the threats are inbuilt."
"This solution is easy to use."
"It's very easy to deploy and configure."
"It has an efficient email filtering feature."
"The ability to see east-west traffic is its most valuable feature. Traditionally, email defense focuses on north-south, inbound-outbound, egress-ingress traffic. With Cisco Secure Email Cloud Mailbox, it's able to quickly identify, track, tag, and categorize emails that are internal. That can typically give us visibility into if there's an internal compromised account (for example). Someone can then use that internal compromised account to email additional accounts with either malicious software or links, but internal within that Office tenant. Effectively, that email message never leaves the tenant. Any of the mail gateways really do not have any method or way of seeing this traffic since it's not leaving the environment."
"Secure Email Threat Defense's scalability is good."
"Cisco Secure Email Cloud Mailbox can handle a complete portfolio, which is required to protect any kind of attack coming from emails. However, it does not have advanced phishing, but it is available through Cisco. If you compare Cisco Secure Email Cloud Mailbox with the competition, in the competition you have to have one or two solutions together to address the customer's requirement, whereas Cisco Secure Email Cloud Mailbox is addressing everything, such as web domain and email protection. If there is any kind of challenge it will come across through email."
"The features and functionalities are much better than Microsoft's in-built Defender plan."
"It's good, it keeps the spam out."
"The solution offers good technical support."
"In the current environment that the world is in, everyone is trying to hack everyone else, so Project+ definitely helps a lot there."
"The setup was easy."
"Due to our specialized use case, that HIPAA dictionary really comes in handy."
"We like the content filtering and secure messaging features."
"The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy."
"The product's most valuable features are impersonation protection and phishing countermeasures."
"There's room for improvement regarding the time frame for retrieving emails."
"Microsoft Defender for Office 365 should be more proactive."
"We need to be able to whitelist data at the backend."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"We need a separate license and we don't know how to get the license that is required."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"The XDR dashboard has room for improvement."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"This solution could be improved by integration with Sandbox."
"Customers will benefit greatly from monthly billing because the majority of customers today use the cloud, be it Office 365, or Google Cloud."
"The pricing could always be better."
"From a technical point of view, Cisco is far behind in terms of cybersecurity, and it has to improve very much."
"The solution is a bit expensive."
"The search area has room for improvement. When you go to the next page, it remains at the bottom of the current page that you're on. Also, under the reports section, it allows you to see any "convictions," but if you want to search for those convictions you have to remember when they all came in and go back and edit the search accordingly. You cannot click on the list of convictions to actually see if you had a spike at a certain time."
"There is still room for improvement in terms of integrations with other Cisco tools and non-Cisco tools. There is also some room for improvement needed in terms of the reporting."
"We encounter issues while searching for missing emails."
"The solution is complex and not easy to use."
"As a user, the user interface of the management console could be upgraded, for example."
"The solution is very expensive."
"Its pricing can be improved. It is a bit expensive."
"The detection rates are an area for improvement."
"The attachment scanning feature doesn't work properly."
"The feature that should be included is to remove the block on the encrypted files."
"The solution's console interface was recently changed for the admins, but the previous one was much better because we could open tabs on it."
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Cisco Secure Email Threat Defense is ranked 16th in Email Security with 11 reviews while Mimecast Email Security is ranked 3rd in SEG (Secure Email Gateway) with 23 reviews. Cisco Secure Email Threat Defense is rated 8.2, while Mimecast Email Security is rated 7.8. The top reviewer of Cisco Secure Email Threat Defense writes "Excellent support, reliable, and useful notification". On the other hand, the top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". Cisco Secure Email Threat Defense is most compared with Cisco Secure Email, Kiteworks, Microsoft Exchange Online Protection (EOP), Armorblox and Abnormal Security, whereas Mimecast Email Security is most compared with Microsoft Exchange Online Protection (EOP), Abnormal Security, Check Point Harmony Email & Collaboration, Cisco Secure Email and Fortinet FortiMail. See our Cisco Secure Email Threat Defense vs. Mimecast Email Security report.
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