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Microsoft Entra Verified ID vs Microsoft Purview Compliance Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Microsoft Entra Verified ID boosts efficiency with reusable credentials, reducing manual verifications and enhancing security, though exact savings are unclear.
Sentiment score
6.4
Microsoft Purview Compliance Manager enhances ROI by reducing costs, process times, and improving security with no extra fees.
The process is reduced from weeks to a day, showcasing a solid nine for return on investment.
Head of Technology Operations at Pobl Group
 

Customer Service

Sentiment score
8.1
Microsoft Entra Verified ID's customer service is efficient but suffers from inconsistency, with Premier Support offering faster responses.
Sentiment score
5.0
Microsoft Purview Compliance Manager's support needs improvement with slow response times, inconsistent support, and insufficient training resources.
I have logged a few tickets and they were very supportive, coming online to fix whatever issue there was.
IT Director at Interwood Mobel Pvt Ltd
On a scale from one to ten, I would rate customer service and technical support for Microsoft Entra Verified ID a ten because I've never had any issue with technical support or had anyone come back to me with a bad experience.
IT Associate & Customer Support Analyst at a energy/utilities company with 1,001-5,000 employees
Understanding how the product works and how the deployment is in our best interest ensures we do that right.
Senior System Engineer at Prescriptive Data Solutions
Since I approach them with more complicated issues, it takes quite a bit of time to get through those two support tiers.
Senior security analyst at MB Cybermode
The support staff, who are often outsourced, seem not adequately equipped to handle issues quickly and efficiently.
Information Technology Auditor at a retailer with 10,001+ employees
The quality of support is affected because most support staff seem focused on obtaining five-star ratings rather than resolving problems thoroughly.
System Administrator at Templars
 

Scalability Issues

Sentiment score
7.3
Microsoft Entra Verified ID excels in scalability, aiding nonprofits with turnover through its cloud-native, decentralized architecture and flexible licensing.
Sentiment score
6.8
Microsoft Purview Compliance Manager offers scalable compliance management, adaptable to expanding needs, though policy granularity can sometimes be limited.
Microsoft Entra Verified ID scales pretty well with the growing needs of our organization.
IT Associate & Customer Support Analyst at a energy/utilities company with 1,001-5,000 employees
Microsoft Entra Verified ID has the potential to scale as far and wide as we probably need it to.
Senior System Engineer at Prescriptive Data Solutions
As services increase, eDiscovery capabilities also increase, allowing easy deployment.
Digital Forensic Investigator at Los Angeles Unified School District
It is straightforward since it scans everything, covering all aspects needed in our operations.
Head of Technology Operations at Pobl Group
While the solution is scalable in terms of user numbers, there are limitations when creating more granular level policies.
Information Technology Auditor at a retailer with 10,001+ employees
 

Stability Issues

Sentiment score
8.9
Microsoft Entra Verified ID is highly regarded for stability, with minimal issues reported and a reliability score of nine out of ten.
Sentiment score
7.8
Microsoft Purview Compliance Manager is stable and reliable, though could improve in user-friendliness and competitiveness in eDiscovery tools.
The stability and reliability of Microsoft Entra Verified ID is very stable, as we haven't had any issues so far.
IT Associate & Customer Support Analyst at a energy/utilities company with 1,001-5,000 employees
I have not experienced any downtime, crashes, or performance issues with Microsoft Entra Verified ID.
Senior System Engineer at Prescriptive Data Solutions
Despite stability, it needs to be more user-friendly and competitive compared to other eDiscovery tools.
Digital Forensic Investigator at Los Angeles Unified School District
It is reliable and I can depend on it.
Head of Technology Operations at Pobl Group
In terms of latency, stability is not an issue.
Information Technology Auditor at a retailer with 10,001+ employees
 

Room For Improvement

Microsoft Entra Verified ID needs improvements in integration, usability, ecosystem adoption, operational tools, biometric features, AI, and pricing.
Microsoft Purview Compliance Manager requires better integration, automation, accessibility, and expanded functionality; users seek improved interface and budget-friendly licensing.
There seems to be some difficulty with hybrid implementations, especially in a country like Pakistan where most are transitioning to cloud but not fully migrating, instead opting for hybrid solutions.
IT Director at Interwood Mobel Pvt Ltd
AI could be an area for continuous improvement or even pricing.
IT Manager at Calgary United Way
There is room for improvement in Microsoft Entra Verified ID, particularly in the integration with other platforms.
IT Associate & Customer Support Analyst at a energy/utilities company with 1,001-5,000 employees
Microsoft Copilot Security converts human language to search queries using its AdLM language model.
Digital Forensic Investigator at Los Angeles Unified School District
The speed and accessibility, particularly in the user interface, require significant work.
Senior security analyst at MB Cybermode
The Purview Compliance Portal's log management could be more user-friendly, making data retrieval, like email logs, challenging.
Information Technology Auditor at a retailer with 10,001+ employees
 

Setup Cost

Microsoft Entra Verified ID is costly but valuable for enterprise users with careful license planning and consumption-based pricing.
Microsoft Purview Compliance Manager is cost-effective, especially for Microsoft 365 E5 users, offering competitive pricing with strong compliance benefits.
My experience with pricing, setup cost, or licensing was fine; it was an expected process.
Senior System Engineer at Prescriptive Data Solutions
I rate the pricing as a one since it is included in what I am already paying for, as part of the Microsoft 365 E5 licensing.
Head of Technology Operations at Pobl Group
Microsoft Purview Compliance Manager is priced at 60% to 70% compared to some competitors.
Information Technology Auditor at a retailer with 10,001+ employees
It was not excessively expensive.
Systems Engineer at a leisure / travel company with 201-500 employees
 

Valuable Features

Microsoft Entra Verified ID offers secure, efficient identity management with privacy protection and seamless integration into existing Microsoft services.
Microsoft Purview Compliance Manager streamlines compliance with integrated tools, automation, and dashboards, enhancing security and efficiency across platforms.
The importance of having the Microsoft Entra Verified ID being cloud-based is because we don't need to maintain the server.
IT Manager at Calgary United Way
Microsoft Entra Verified ID has helped reduce fraud or impersonation attacks.
IT Associate & Customer Support Analyst at a energy/utilities company with 1,001-5,000 employees
Microsoft Entra Verified ID has helped reduce fraud or impersonation attacks because if you are using a government-sanctioned ID, what is more secure than that?
Senior System Engineer at Prescriptive Data Solutions
Microsoft Purview Compliance Manager's eDiscovery is essential for organizations using Outlook as their email service.
Digital Forensic Investigator at Los Angeles Unified School District
The most valuable feature is data classification retention since I deal with terabytes of data, and managing and monitoring it simplifies the process.
Head of Technology Operations at Pobl Group
The best aspect is that it requires little to no time for implementation if I am using all of Microsoft's tools.
Senior security analyst at MB Cybermode
 

Categories and Ranking

Microsoft Entra Verified ID
Ranking in Microsoft Security Suite
21st
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
8
Ranking in other categories
Customer Identity and Access Management (CIAM) (8th)
Microsoft Purview Complianc...
Ranking in Microsoft Security Suite
24th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
Data Governance (19th)
 

Mindshare comparison

As of May 2026, in the Microsoft Security Suite category, the mindshare of Microsoft Entra Verified ID is 1.7%, up from 0.8% compared to the previous year. The mindshare of Microsoft Purview Compliance Manager is 1.7%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite Mindshare Distribution
ProductMindshare (%)
Microsoft Entra Verified ID1.7%
Microsoft Purview Compliance Manager1.7%
Other96.6%
Microsoft Security Suite
 

Featured Reviews

MuhammadWaqar - PeerSpot reviewer
IT Director at Interwood Mobel Pvt Ltd
Supports user management and authentication but needs simpler hybrid integration for broader adoption
I believe there should be an easy provision for the on-premises and for the hybrid environment in Microsoft Entra Verified ID, as there seems to be some difficulty with hybrid implementations, especially in a country like Pakistan where most are transitioning to cloud but not fully migrating, instead opting for hybrid solutions. An ease for hybrid integration would greatly help the technical teams. I believe the policy implementation is a little bit complex on the Microsoft side; there should be a simpler way to implement policies, utilizing standardized templates for compliance, such as industry-specific templates for the service industry, which would be helpful for HIPAA and other compliances.
AO
System Administrator at Templars
Opportunities for improvement overshadow benefits
Microsoft support is great overall. However, their business model of outsourcing to third-party partners, especially in Nigeria with tech experts and other partners, needs improvement. I have raised tickets and worked with these support teams. Microsoft needs to address how partners treat their technical support staff. The quality of support is affected because most support staff seem focused on obtaining five-star ratings rather than resolving problems thoroughly. This appears to be due to the pressure from partners and Microsoft's feedback metrics system. They often rush to close tickets without deeply investigating complaints. From the level of support received, I usually try to resolve issues independently. I rate the engineers favorably understanding their pressures, even when issues remain unresolved. Overall, I would rate Microsoft Support five out of 10.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
9%
Construction Company
8%
Comms Service Provider
8%
Comms Service Provider
9%
Financial Services Firm
9%
Computer Software Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What needs improvement with Microsoft Entra Verified ID?
It is hard for me to say how Microsoft Entra Verified ID can be improved. I really do not know the extent of how that can benefit everything. I am trying to learn that here at the Ignite conference.
What is your primary use case for Microsoft Entra Verified ID?
My main use cases for Microsoft Entra Verified ID are verifying the end user saying who they are and being able to back that up with government-issued proof.
What advice do you have for others considering Microsoft Entra Verified ID?
My organization has not implemented the Face Check feature yet; we are using YubiKeys. My organization's trust in digital interactions really has not changed since implementing Microsoft Entra Veri...
What is your experience regarding pricing and costs for Microsoft Purview Compliance Manager?
The pricing and setup cost is comparable to everything else that would be available regarding licensing. It was not excessively expensive. It is another expense to manage, but paying for the soluti...
What is your primary use case for Microsoft Purview Compliance Manager?
Microsoft Purview Compliance Manager is used for governance and checking to ensure that what is being put out there is correct and is not violating any corporate policies. We use it for data classi...
What advice do you have for others considering Microsoft Purview Compliance Manager?
I have experience with IronScales by chance or other similar products. It was not purchased through AWS Marketplace but was purchased through a vendor. We do deal with Intune with Microsoft. I have...
 

Also Known As

No data available
Microsoft Compliance Manager
 

Overview

Find out what your peers are saying about Microsoft Entra Verified ID vs. Microsoft Purview Compliance Manager and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.