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Microsoft Entra External ID vs Microsoft Entra ID Governance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra External ID
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
9th
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
13
Ranking in other categories
Customer Identity and Access Management (CIAM) (4th), Microsoft Security Suite (21st)
Microsoft Entra ID Governance
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
12th
Average Rating
7.4
Reviews Sentiment
6.5
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Microsoft Entra External ID is 2.1%, up from 1.2% compared to the previous year. The mindshare of Microsoft Entra ID Governance is 2.3%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Corrado Vigano - PeerSpot reviewer
Solution integrates well with existing systems while being easy to use
The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use. Furthermore, Microsoft's reliability in providing a clear roadmap for the solution is very important, especially at a time when cybersecurity is a risk in every company. The solution is easy to reuse and not difficult to find expertise for in the market because it is widespread. It is gaining attention even from partners and from the market on the offering side. This serves as a good starting point for customers who can develop internal competence on the solution. Additionally, the presence of reliable partners who know the solution and can provide internal knowledge is the best aspect for them.
William Kox - PeerSpot reviewer
Great policies and timelines for streamlined compliance
There are some areas where improvements are necessary. Even though we have almost the full package, there are some bugs. I cannot directly perform some tasks from the portal. First, I have to go to the policy, change it, and then return to the package to add it. I cannot do it directly from the package. Workarounds are needed, so that can be improved. At the moment, that is the only issue we are facing that needs enhancement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use."
"The most valuable feature for me is the firewall capabilities."
"When it comes to Microsoft Entra External ID, Microsoft itself is the best distributor."
"It's similar to using a Microsoft account to create accounts on other websites. We are also using Microsoft Entra to monitor which applications our guests are using. This allows us to filter, block, or adjust permissions for these applications as needed for our collaborators."
"The single sign-on access is the most useful feature we use."
"It's quite easy to manage and monitor."
"The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use."
"The best features of Microsoft Entra External ID include its unification of B2C functionality and B2E features."
"The product's most valuable features are the robust audit trail capabilities."
"The platform's most valuable feature is the single sign-on service."
"I am very happy with the solution."
"The most valuable features are multifactor authentication and account creation for the Exchange environment in Office 365."
"Access reviews are an essential feature of Entra Governance. Additionally, privileged identity management is one of its most valuable features. Just-in-time access, or Jet GIT, is integral to this system. Moreover, user behavior analytics stands out as one of its top features."
"The solution gives me the capability to automatically move guest accounts from the tenant without any manual intervention."
"The solution is fully scalable, supporting everything from small companies to large enterprises."
"It is compliant with our RVRT and CSV guidelines."
 

Cons

"Technical support needs improvement."
"The training generally is complicated to understand, leading us to often go through a managed service provider."
"Single sign-on for external applications such as Oracle could be improved to be a little bit cheaper."
"I generally find Microsoft solutions expensive, especially in specific offerings."
"The cost is very high."
"There is room for improvement in AI technology for Microsoft Entra External ID, particularly in providing detailed alerts."
"A common concern among the customers I visit is the unpredictability of Microsoft's costs at every renewal. This is really bothersome for the customer, and I would say it is the worst element I have seen in these years."
"Microsoft's pricing is complex and difficult to fathom due to a range of different licensing options."
"There are some areas where improvements are necessary. Even though we have almost the full package, there are some bugs."
"Microsoft Entra ID Governance is relatively new, and some features require more development. For example, when creating user access review campaigns, we can't specify the time to send emails to reviewers—only the date."
"If you want to conduct access review of database-based applications, then you cannot do that."
"Bridging between on-premises and cloud services has the potential for improvement. For instance, it would be beneficial to be able to synchronize traditional directory schemas with Azure. I need to maintain an on-premises Active Directory server for certain required services."
"One area for improvement in Microsoft Entra ID Governance could be providing more granular control over security policies."
"The product's workflow approval process needs improvement."
"Microsoft Entra ID Governance should improve its capability to manage identities and access from a single console."
"The platform's configuration process needs improvement."
 

Pricing and Cost Advice

"We don't pay separately for Microsoft Entra External ID as it's part of our Microsoft Exchange subscription."
"In the education sector where I work, the annual cost for my Google and Microsoft environments is approximately $35,000. This covers the needs of 3,400 students and 800 faculty and staff members."
"There are no additional costs besides the standard licensing fees."
"While other products give the pricing for their application, Microsoft Entra ID Governance has a per-user-based license model."
"The solution's pricing is not low but reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
10%
Manufacturing Company
8%
Government
7%
Computer Software Company
19%
Manufacturing Company
8%
Healthcare Company
7%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Entra External ID?
Concerning the pricing or setup costs for Microsoft Entra External ID, based on my experience with Entra and 365 in general, it shouldn't require a whole education on their software. That's been a ...
What needs improvement with Microsoft Entra External ID?
I haven't utilized the adaptive authentication feature. We haven't used the customization capability for user journeys within the Microsoft Entra External ID. I don't have experience trying to crea...
What is your primary use case for Microsoft Entra External ID?
I'm more familiar with the Microsoft Entra External ID, the Active Directory external identities, because we have a hybrid environment. For the parts that I handle, the on-premise part is easier fo...
What do you like most about Microsoft Entra ID Governance?
The most valuable feature of Microsoft Entra ID Governance is access reviews.
What needs improvement with Microsoft Entra ID Governance?
Microsoft Entra ID Governance ( /categories/grc ) is relatively new, and some features require more development. For example, when creating user access review campaigns, we can't specify the time t...
What is your primary use case for Microsoft Entra ID Governance?
I am using Microsoft Entra ID Governance ( /products/microsoft-entra-id-governance-reviews ) to integrate with our system. We control the joiner, mover, and leaver processes to enable auto provisio...
 

Also Known As

Azure Active Directory External Identities
No data available
 

Overview

Find out what your peers are saying about Microsoft Entra External ID vs. Microsoft Entra ID Governance and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.