Try our new research platform with insights from 80,000+ expert users

Microsoft Entra External ID vs Microsoft Entra ID Governance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra External ID
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
11th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
10
Ranking in other categories
Customer Identity and Access Management (CIAM) (7th), Microsoft Security Suite (26th)
Microsoft Entra ID Governance
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
14th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Microsoft Entra External ID is 1.8%, up from 1.1% compared to the previous year. The mindshare of Microsoft Entra ID Governance is 1.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Corrado Vigano - PeerSpot reviewer
Solution integrates well with existing systems while being easy to use
The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use. Furthermore, Microsoft's reliability in providing a clear roadmap for the solution is very important, especially at a time when cybersecurity is a risk in every company. The solution is easy to reuse and not difficult to find expertise for in the market because it is widespread. It is gaining attention even from partners and from the market on the offering side. This serves as a good starting point for customers who can develop internal competence on the solution. Additionally, the presence of reliable partners who know the solution and can provide internal knowledge is the best aspect for them.
William Kox - PeerSpot reviewer
Great policies and timelines for streamlined compliance
There are some areas where improvements are necessary. Even though we have almost the full package, there are some bugs. I cannot directly perform some tasks from the portal. First, I have to go to the policy, change it, and then return to the package to add it. I cannot do it directly from the package. Workarounds are needed, so that can be improved. At the moment, that is the only issue we are facing that needs enhancement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The positive impact of Microsoft Entra External ID on my organization is that it enhances ease of use for the administrative side."
"The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use."
"The single sign-on access is the most useful feature we use."
"The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use."
"Primarily Microsoft Entra External ID SSO is valuable as it works with everything when it comes to integration."
"Microsoft Entra External ID is more secure, offering a secure environment."
"The most valuable feature for me is the firewall capabilities."
"The most beneficial feature for us is the ease of setup. With about five clicks, we can generate unique IDs and keys and set up in less than 30 minutes. We can also generate these for multiple years simultaneously, which is convenient."
"The most valuable features are multifactor authentication and account creation for the Exchange environment in Office 365."
"I am very happy with the solution."
"The most valuable feature of Microsoft Entra ID Governance for identity management is multi-factor authentication."
"The platform's most valuable feature is the single sign-on service."
"Access reviews are an essential feature of Entra Governance. Additionally, privileged identity management is one of its most valuable features. Just-in-time access, or Jet GIT, is integral to this system. Moreover, user behavior analytics stands out as one of its top features."
"The solution is fully scalable, supporting everything from small companies to large enterprises."
"It is compliant with our RVRT and CSV guidelines."
"The most valuable feature of Microsoft Entra ID Governance is access reviews."
 

Cons

"The support engineers are not as skilled as our engineers. When they say something would not work, or there is no solution, we usually hear that Microsoft would not support this."
"I would like to see faster synchronization."
"The quality of Microsoft customer support varies. With an enterprise contract, good resources are usually provided, especially in regions like Saudi Arabia or UAE. However, we have faced challenges with support quality, especially in some subcontinent areas where the resources might not be as experienced."
"The training generally is complicated to understand, leading us to often go through a managed service provider."
"Technical support needs improvement."
"The problem with Microsoft products is that they often cater to enterprise-level needs, which can be too costly for medium-sized businesses."
"Single sign-on for external applications such as Oracle could be improved to be a little bit cheaper."
"The cost is very high."
"Microsoft has done a commendable job with RPAX. However, Microsoft should prioritize enhancing its ABAC (Attribute-Based Access Control) capabilities. Currently, Microsoft's ABAC offering falls behind AWS in comparison."
"The product's workflow approval process needs improvement."
"Microsoft Entra ID Governance should improve its capability to manage identities and access from a single console."
"Microsoft Entra ID Governance is relatively new, and some features require more development. For example, when creating user access review campaigns, we can't specify the time to send emails to reviewers—only the date."
"The platform's configuration process needs improvement."
"Even though we have almost the full package, there are some bugs."
"There are some areas where improvements are necessary. Even though we have almost the full package, there are some bugs."
"Bridging between on-premises and cloud services has the potential for improvement. For instance, it would be beneficial to be able to synchronize traditional directory schemas with Azure. I need to maintain an on-premises Active Directory server for certain required services."
 

Pricing and Cost Advice

"We don't pay separately for Microsoft Entra External ID as it's part of our Microsoft Exchange subscription."
"In the education sector where I work, the annual cost for my Google and Microsoft environments is approximately $35,000. This covers the needs of 3,400 students and 800 faculty and staff members."
"The solution's pricing is not low but reasonable."
"There are no additional costs besides the standard licensing fees."
"While other products give the pricing for their application, Microsoft Entra ID Governance has a per-user-based license model."
report
Use our free recommendation engine to learn which Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions are best for your needs.
857,585 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
11%
Government
8%
Computer Software Company
18%
Manufacturing Company
9%
Healthcare Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Entra External ID?
The cost totally depends on Azure's pricing structure. If you have sufficient background knowledge about the features and functionality, it can be cost-effective. However, if you need support or as...
What needs improvement with Microsoft Entra External ID?
Integration could be improved when it comes to legacy tools.The support engineers are not as skilled as our engineers. When they say something would not work, or there is no solution, we usually he...
What is your primary use case for Microsoft Entra External ID?
Currently we use some of the AWS ( /products/amazon-aws-reviews ) solutions and Google Solutions and few of Alibaba Cloud ( /products/alibaba-cloud-reviews ). That totally depends on time to time a...
What do you like most about Microsoft Entra ID Governance?
The most valuable feature of Microsoft Entra ID Governance is access reviews.
What needs improvement with Microsoft Entra ID Governance?
Microsoft Entra ID Governance ( /categories/grc ) is relatively new, and some features require more development. For example, when creating user access review campaigns, we can't specify the time t...
What is your primary use case for Microsoft Entra ID Governance?
I am using Microsoft Entra ID Governance ( /products/microsoft-entra-id-governance-reviews ) to integrate with our system. We control the joiner, mover, and leaver processes to enable auto provisio...
 

Also Known As

Azure Active Directory External Identities
No data available
 

Overview

Find out what your peers are saying about Microsoft Entra External ID vs. Microsoft Entra ID Governance and other solutions. Updated: June 2025.
857,585 professionals have used our research since 2012.