Executive SummaryUpdated on Apr 6, 2025
VMware Carbon Black Endpoint and Microsoft Defender for Business are competitive products in the endpoint security category. VMware Carbon Black Endpoint seems to have the upper hand due to its extensive feature set and a stronger focus on threat investigation and response.
Features: VMware Carbon Black Endpoint offers advanced threat detection using behavioral monitoring and intelligent learning techniques, providing extensive visibility and depth for security professionals. Its cloud-based design supports robust integration and enhanced investigation tools. Microsoft Defender for Business leverages AI for threat detection and response, integrating seamlessly within the Microsoft ecosystem, and provides a user-friendly experience with solid security features.
Room for Improvement: VMware Carbon Black Endpoint could expand integration with popular third-party solutions, responsiveness in issue resolution, and mobile device support. Microsoft Defender for Business could enhance threat protection specificity, integrate more effectively with external systems, and simplify its user interface. Both solutions require improvements in support and deployment options.
Ease of Deployment and Customer Service: VMware Carbon Black Endpoint offers flexible deployment options, including Private, Public, Hybrid Cloud, and On-premises, though customer service lacks responsiveness in some regions. Microsoft Defender for Business is versatile in Hybrid and Cloud environments with generally positive support experiences but needs improvements in response time and support quality.
Pricing and ROI: VMware Carbon Black Endpoint is typically more expensive due to its comprehensive feature set, though it offers a good return on investment for security-focused organizations. Microsoft Defender for Business, included with Microsoft 365 packages, offers cost-effectiveness and easy integration benefits, with pricing models differing in contract flexibility and potential additional costs.
