OpenText Silk Central vs TestRail comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between OpenText Silk Central and TestRail based on real PeerSpot user reviews.

Find out what your peers are saying about OpenText, Microsoft, IDERA and others in Test Management Tools.
To learn more, read our detailed Test Management Tools Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The stability of this solution is very good. In our experience it is approximately ninety-nine percent."

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"The feature that I have found most valuable is the dashboard.""You don't need to follow complex procedures to create a test run, test case, etc.""I use the product to create test cases and share them with my team and manager.""The product’s most valuable feature is the UI. The structure of test cases is easy to understand.""Reliable and stable. It is important that TestRail be up and running 24/7 as we have users around the world using it.""From a testing perspective, the management is awesome. I am able to do testing and then add the reporting and the evidence. It is fair in terms of the price that you're paying. You get what you're paying for.""The most valuable features are the reporting in the dashboard and the general way in which we can create test runs is helpful.""I use the solution for test management."

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Cons
"We would also like to manage the integration testing end-to-end."

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"The reports should be more user-friendly.""The TestRail API to integrate reporting of automated tests is complete, but requires many requests to identify the appropriate entry.""I do see room for lots of improvement in it. In terms of usability, duplication with test cases and constant creation of projects isn't easy. There is also too much API integration into automation tools, which is not there in ALM with UFT. Instead of setting it up as a project and using it, we set it up as a system for usability. It also lacks in the traceability aspect. For traceability, you need to use the JIRA plugin and drag traceability on JIRA, but the functionality is still quite limited. The biggest gap is mainframe testing. It would be good if I could start with mainframe testing. Manual granting of access is another issue. There is no API that I could use with another system where it is automated. There is an API for loading somebody to a project but not for adding to the application.""Better prediction of text.""TestRail's user interface is not great. When you use it for the first time, you will be very uncomfortable and not know how to create test cases. It doesn't have a field for preconditions and post-conditions.""The product is not focused on synthetic data creation. I would also like to see more integrations with other platforms.""It would be nice to have a description section when creating the test scenario itself so I can indicate what the configuration should be.""Reporting could be more flexible regarding repeating reports."

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Pricing and Cost Advice
  • "The cost of this tool, in terms of licensing, is not large."
  • More OpenText Silk Central Pricing and Cost Advice →

  • "Use TestRail Cloud (online TR hosted server) and don't worry about maintenance or scalability. It saves a lot of cash and time."
  • "My advice to others is to shop around for the best deal. Some options out there are free in cyberspace."
  • "Pricing for small teams seems correct with respect to competitors."
  • "Negotiate the best deal you can."
  • "Its price is definitely not more. If they introduce automation, they can charge more."
  • "The price of the solution is based on how many users you have per year. When you grow, it is segmented, For example, 10 to 25, you have a price, and more than 50, or 100, you need to take the enterprise license. I don't think we will reach this point."
  • "I give the price a five out of ten."
  • "The product is not much expensive."
  • More TestRail Pricing and Cost Advice →

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    Questions from the Community
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    Top Answer:I use the solution for test management.
    Top Answer:The product has a reasonable price in terms of the features.
    Ranking
    20th
    Views
    331
    Comparisons
    226
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    3rd
    Views
    3,701
    Comparisons
    1,690
    Reviews
    8
    Average Words per Review
    309
    Rating
    8.4
    Comparisons
    Also Known As
    Micro Focus Silk Central, Borland Silk Central, Silk Central
    TestRail by Gurock
    Learn More
    Overview
    Silk Central is an open test management solution which unifies all test assets into one easy-to-use planning, tracking, reporting and execution hub. Silk Central enables you to gain control, collaboration and traceability across all areas of your software testing, whether your methodology is Agile, Traditional or hybrid. Silk Central provides integration of requirements, manual and automated tests, defect tools and your test execution, giving full traceability of the quality of your software testing regardless of role.

    TestRail helps you manage and track your software testing efforts and organize your QA department. Its intuitive web-based user interface makes it easy to create test cases, manage test runs and coordinate your entire testing process.

    Easily track and follow the status of individual tests, milestones and projects with dashboards and activity reports. Get real-time insights into your testing progress and boost productivity with personalized todo lists, filters and email notifications. Efficient test management, get started today!

    Sample Customers
    AmBank Group, Krung Thai Computer Services, Deakin University
    Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung
    Top Industries
    REVIEWERS
    Computer Software Company25%
    Financial Services Firm25%
    Transportation Company25%
    Manufacturing Company13%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Financial Services Firm14%
    Energy/Utilities Company12%
    Government8%
    REVIEWERS
    Computer Software Company50%
    Recruiting/Hr Firm13%
    University13%
    Financial Services Firm13%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Manufacturing Company10%
    Financial Services Firm9%
    Healthcare Company7%
    Company Size
    REVIEWERS
    Midsize Enterprise30%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise4%
    Large Enterprise74%
    REVIEWERS
    Small Business61%
    Midsize Enterprise17%
    Large Enterprise22%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise56%
    Buyer's Guide
    Test Management Tools
    March 2024
    Find out what your peers are saying about OpenText, Microsoft, IDERA and others in Test Management Tools. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    OpenText Silk Central is ranked 20th in Test Management Tools while TestRail is ranked 3rd in Test Management Tools with 21 reviews. OpenText Silk Central is rated 7.8, while TestRail is rated 8.0. The top reviewer of OpenText Silk Central writes "We have many possibilities to customize the utilization and we can also work easily at database level for custom reporting and to manage additional information and integration". On the other hand, the top reviewer of TestRail writes "A tool that provides effective test management and real-time reporting capabilities". OpenText Silk Central is most compared with OpenText ALM / Quality Center and Zephyr Enterprise, whereas TestRail is most compared with Zephyr Enterprise, TFS, Tricentis qTest, Sealights and Tricentis Tosca.

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