We performed a comparison between OpenText Silk Central and TestRail based on real PeerSpot user reviews.
Find out what your peers are saying about OpenText, Microsoft, IDERA and others in Test Management Tools."The stability of this solution is very good. In our experience it is approximately ninety-nine percent."
"The feature that I have found most valuable is the dashboard."
"You don't need to follow complex procedures to create a test run, test case, etc."
"I use the product to create test cases and share them with my team and manager."
"The product’s most valuable feature is the UI. The structure of test cases is easy to understand."
"Reliable and stable. It is important that TestRail be up and running 24/7 as we have users around the world using it."
"From a testing perspective, the management is awesome. I am able to do testing and then add the reporting and the evidence. It is fair in terms of the price that you're paying. You get what you're paying for."
"The most valuable features are the reporting in the dashboard and the general way in which we can create test runs is helpful."
"I use the solution for test management."
"We would also like to manage the integration testing end-to-end."
"The reports should be more user-friendly."
"The TestRail API to integrate reporting of automated tests is complete, but requires many requests to identify the appropriate entry."
"I do see room for lots of improvement in it. In terms of usability, duplication with test cases and constant creation of projects isn't easy. There is also too much API integration into automation tools, which is not there in ALM with UFT. Instead of setting it up as a project and using it, we set it up as a system for usability. It also lacks in the traceability aspect. For traceability, you need to use the JIRA plugin and drag traceability on JIRA, but the functionality is still quite limited. The biggest gap is mainframe testing. It would be good if I could start with mainframe testing. Manual granting of access is another issue. There is no API that I could use with another system where it is automated. There is an API for loading somebody to a project but not for adding to the application."
"Better prediction of text."
"TestRail's user interface is not great. When you use it for the first time, you will be very uncomfortable and not know how to create test cases. It doesn't have a field for preconditions and post-conditions."
"The product is not focused on synthetic data creation. I would also like to see more integrations with other platforms."
"It would be nice to have a description section when creating the test scenario itself so I can indicate what the configuration should be."
"Reporting could be more flexible regarding repeating reports."
Earn 20 points
OpenText Silk Central is ranked 20th in Test Management Tools while TestRail is ranked 3rd in Test Management Tools with 21 reviews. OpenText Silk Central is rated 7.8, while TestRail is rated 8.0. The top reviewer of OpenText Silk Central writes "We have many possibilities to customize the utilization and we can also work easily at database level for custom reporting and to manage additional information and integration". On the other hand, the top reviewer of TestRail writes "A tool that provides effective test management and real-time reporting capabilities". OpenText Silk Central is most compared with OpenText ALM / Quality Center and Zephyr Enterprise, whereas TestRail is most compared with Zephyr Enterprise, TFS, Tricentis qTest, Sealights and Tricentis Tosca.
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