We performed a comparison between Micro Focus Real User Monitor and SolarWinds Server and Application Monitor based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Management (APM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"The monitoring so far has been good and we are happy with it."
"We like the performance of the product."
"The stability of New Relic APM is very good."
"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."
"The VPN is one of the solution's most valuable features for us."
"The simplicity of the dashboard is very good."
"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
"The reporting feature is good for us."
"Real User Monitor has improved our productivity."
"Very easy to implement."
"The component and cable monitoring are good. SolarWinds is more intuitive and user-friendly than AppDynamics. The AppDynamics console is more complex because it's a more feature-rich solution, so it's not easy for somebody to pick it up."
"SolarWinds SAM has provided us with dynamic thresholds based on historical trends and requirements. The threshold gets configured automatically, so it's no longer necessary to configure it manually every time."
"The initial setup was relatively easy, and we didn't have to install anything. All we had to do was put on the devices we wanted to monitor."
"Monitoring of processes and services is the most valuable feature. It is not necessarily just the server alone in terms of the CPU or the memory. We can go in-depth into services and processes."
"The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best."
"The most valuable feature of SolarWinds Server and Application Monitor is its powerful monitoring capabilities."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"The solution is quite expensive."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"It would be nice if there were pre-made dashboards."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
"Some issues with login errors."
"This technology is considered to be older."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"SAM's software-defined network monitoring capability is also low and could be improved."
"SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring."
"The stability, flexibility, and ease of use could be improved."
"It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle."
"SolarWinds Server and Application Monitor could improve by having a cloud version. They have an observability platform but it still needs to be maintained by us."
"Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on."
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Micro Focus Real User Monitor is ranked 43rd in Application Performance Management (APM) with 4 reviews while SolarWinds Server and Application Monitor is ranked 16th in Application Performance Management (APM) with 6 reviews. Micro Focus Real User Monitor is rated 7.2, while SolarWinds Server and Application Monitor is rated 7.6. The top reviewer of Micro Focus Real User Monitor writes "Reasonably priced, good reporting, and is reliable but they should use code injection". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "The component and cable monitoring features are good, but the interface is slow ". Micro Focus Real User Monitor is most compared with AppDynamics, Google Stackdriver, Dynatrace, VMware Tanzu Observability by Wavefront and Datadog, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Microsoft Endpoint Configuration Manager and SolarWinds AppOptics. See our Micro Focus Real User Monitor vs. SolarWinds Server and Application Monitor report.
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