We performed a comparison between OpenText ALM / Quality Center and OpenText Silk Test based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Nutanix and others in Application Lifecycle Management (ALM) Suites."Cross project customization through template really helps to maintain standards with respect to fields, workflows throughout the available projects."
"Ability to customize modules, particularly Defect Tracking module on company specific needs"
"Produces good reports and has a great traceability feature."
"It is stable and reliable."
"The AI and functionality interface are useful."
"I like that it integrates with the Jira solutions."
"The most valuable Quality Center feature, I find, is the solution's integration with some of our automation tools. For us, the ability to capture and record and the ease of use from a user perspective, are all key."
"The enhanced dashboards capabilities are useful for senior management to view the progress of releases under the portfolio in one go and also drill down to the graphs."
"The statistics that are available are very good."
"A good automation tool that supports SAP functional testing."
"The feature I like most is the ease of reporting."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"The major thing it has helped with is to reduce the workload on testing activities."
"Lacks sufficient plug-ins."
"The UFT tests don't work very well and it seems to depend on things as simple as the screen resolution on a machine that I've moved to."
"Quality Center's ability to connect all the different projects to reflect status and progress is quite complicated. We may develop something because there are so many projects. Right now, I have to do something which Quality Center is really not designed for: over reporting. This is a very big problem right now. We may develop some controls, but it is problem at the moment. I love Quality Center for individual projects to work with it. However, if you have a lot of projects for Quality Manager to do cross reporting on many projects, then it's almost impossible. It takes a lot of time."
"One drawback is that ALM only launches with the IE browser. It is not supporting the latest in Chrome... It should be launched for all of the latest browsers."
"They should specify every protocol or process with labels or names."
"We cannot rearrange the Grid in the Test Lab. It is in alphabetical order right now. But sometimes a user will want to see, for example, the X column next to the B column. If they came out with that it would be useful for us. They are working on that, as we have raised that request with Micro Focus."
"The version of Micro Focus ALM that we use only works through Internet Explorer (IE). We have to communicate to everyone that they can only use IE with the solution. This is a big limitation. We should be free to use any type of browser or operating system. We have customers and partners who are unable to log into the system and enter their defects because they work on a different operating system."
"When it came to JIRA and Agile adoption, that was not really easy to do with ALM. I tried, but I was not able to do much on that... There is room for improvement in the way it connects to and handles Agile projects."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."
"The solution has a lack of compatibility with newer technologies."
"The support for automation with iOS applications can be better."
"They should extend some of the functions that are a bit clunky and improve the integration."
"The pricing is an issue, the program is very expensive. That is something that can improve."
"Could be more user-friendly on the installation and configuration side."
"Everything is very manual. It's up to us to find out exactly what the issues are."
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OpenText ALM / Quality Center is ranked 6th in Application Lifecycle Management (ALM) Suites with 197 reviews while OpenText Silk Test is ranked 25th in Functional Testing Tools. OpenText ALM / Quality Center is rated 8.0, while OpenText Silk Test is rated 7.6. The top reviewer of OpenText ALM / Quality Center writes "Offers features for higher-end traceability and integration with different tools but lacks in scalability ". On the other hand, the top reviewer of OpenText Silk Test writes "Stable, with good statistics and detailed reporting available". OpenText ALM / Quality Center is most compared with Microsoft Azure DevOps, OpenText ALM Octane, Jira, Tricentis qTest and Zephyr Enterprise, whereas OpenText Silk Test is most compared with Selenium HQ, OpenText UFT One, Apache JMeter, OpenText UFT Developer and froglogic Squish.
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