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Cisco Meraki MX vs Sophos UTM vs Sophos XG comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Fortinet FortiGate offers affordability and functionality, leading to cost savings, reduced downtime, and enhanced security for organizations.
Sentiment score
7.4
Cisco Meraki MX boosts ROI with simplified management, reduced costs, and reliable operation, despite high initial costs.
Sentiment score
6.9
Sophos UTM offers competitive pricing and extensive security coverage, leading to swift ROI and improved network management efficiency.
Sentiment score
6.7
Sophos XG offers comprehensive security and cost-efficiency, with reduced personnel costs and simplified configurations, despite initial expenses.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
The graphical interface of Sophos XG simplifies configurations, saving time in support and troubleshooting compared to the Linux-based solution I previously used.
We purchased endpoint security for the first time last year, and even without endpoint security, it provides comprehensive security.
It's good, but I would still say it's higher by about 10-15 percent compared to other market products with similar configurations.
 

Customer Service

Sentiment score
6.4
Fortinet FortiGate customer service is responsive but inconsistent, with praise for knowledge and critique of efficiency and response times.
Sentiment score
8.0
Cisco Meraki MX support is praised for expertise and responsiveness, though some note slow resolutions and entry-level support issues.
Sentiment score
6.9
Sophos UTM is praised for responsive, knowledgeable support, despite occasional complaints, earning high marks for customer service.
Sentiment score
6.4
Sophos XG support receives mixed reviews, praised for expertise but criticized for delays and inconsistent service from external centers.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
When we raise a ticket with Meraki MX, they instantly become available to support us for configurations or troubleshooting.
The technical support by Sophos is amazing, especially when I pay for the enhanced support.
They are professional, respond quickly, and help resolve issues effectively.
I rate the technical support a ten out of ten.
Their team was quick to diagnose and resolve the problem by exchanging the equipment within two weeks.
 

Scalability Issues

Sentiment score
6.9
Fortinet FortiGate scales well when correctly sized, though design flaws and licensing issues can cause problems.
Sentiment score
7.5
Cisco Meraki MX is scalable for SMBs but faces challenges and hardware limitations with significant user demand increase.
Sentiment score
8.5
Sophos UTM scales well with proper sizing, enabling easy expansion in various environments from small setups to large networks.
Sentiment score
7.0
Sophos XG scales for different organizations with cloud-based flexibility, despite hardware limits, supporting small to medium businesses effectively.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
When you have hundreds of thousands of people it is very difficult to scale in Meraki.
We have Juniper solutions, and I would say the Juniper solutions can scale better, however, this solution is still very scalable.
You can scale up to multiple firewalls with centralized management.
You can't upgrade memory or storage on a specific model, which limits scalability.
I rate the scalability a nine out of ten.
 

Stability Issues

Sentiment score
7.4
Fortinet FortiGate is praised for stability and reliability, with minor bugs, quickly addressed by regular firmware updates.
Sentiment score
8.4
Cisco Meraki MX is stable and reliable, though some users face occasional issues quickly resolved by support.
Sentiment score
8.3
Sophos UTM is stable and reliable, with minimal issues, though updates can occasionally cause temporary problems.
Sentiment score
7.9
Sophos XG is praised for strong stability and reliability, despite occasional bugs and increased resource demands with updates.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
Sophos XG is very stable, even when serving as a DHCP server.
Sophos XG is resource-greedy, affecting performance even on newer computers.
It's on 24/7 and has consistently been reliable over the years.
 

Room For Improvement

Fortinet FortiGate needs simplified interface, expanded features, better stability, improved support, and competitive pricing for enhanced user experience.
Users want Cisco Meraki MX to improve security, pricing, integrations, support, and features like SSL decryption and API management.
Sophos UTM users seek improved scalability, performance, VPN capabilities, interface usability, cost transparency, support, and simplified management features.
Sophos XG users seek improved UI, integration, performance, VPN setup, support, reporting, protection, SD-WAN capabilities, pricing, and documentation.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
The constant daily revisions necessitate meticulous identification of the relevant documents to prevent the use of outdated information that could jeopardize our environment.
While Fortinet claims to offer a comprehensive network solution, it falls short in addressing computer application issues, particularly server security.
It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
Data is the only path, so optimization is essential.
I would love to see artificial intelligence capabilities integrated into Sophos UTM.
With artificial intelligence, there is room for improvement in all antivirus and security software.
The solution should have the ability to be up to date with the most recent threats.
This suggests a vulnerability that needs addressing to ensure administrators can update patches without losing access.
Business cannot stop just because of issues with support.
 

Setup Cost

Fortinet FortiGate offers competitive pricing with clear licensing, value bundles, and cost-effective performance features for enterprise buyers.
Cisco Meraki MX is costly but offers competitive features, cloud management, and flexible licenses reducing management costs.
Sophos UTM offers competitive pricing with varied licensing options, though some users find it costly compared to alternatives.
Sophos XG offers competitive pricing, especially with bundles and discounts, though some users dislike recurring annual licenses.
FortiGate is priced lower than Palo Alto.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It is about 20% cheaper.
I get it for $25,000, a device that can connect up to 75-100 users, whereas in Meraki MX, it goes to 75,000-80,000 per access point.
In terms of pricing, I would say it is not the cheapest, but it was comparable to the others.
It is neither expensive nor cheap.
Pricing has become expensive recently due to the dollar hike and naira value changes in Nigeria.
The value between what I receive and what I pay is the best in the industry.
I rate the pricing a ten out of ten.
Currently, it costs about four million shillings in Kenya.
The cost depends on the package you are in, such as full threat management or basic.
 

Valuable Features

Fortinet FortiGate is favored for its security, VPN, ease of use, SD-WAN, advanced protection, and affordability.
Cisco Meraki MX offers intuitive deployment, advanced security features, scalability, and seamless management, enhancing user experience with robust support.
Sophos UTM provides scalable security with web protection, VPN, centralized management, and integration, suitable for all business sizes.
Sophos XG boasts intuitive interface, efficient filtering, VPN flexibility, centralized management, cloud support, and robust security features.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
FortiGate has helped reduce the risk of cyberattacks that might disrupt our client's production.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
Meraki MX is among those top solutions in their exceptional approach towards VPN-less, Zero Trust client access to office private networks.
We understand that Cisco solutions are very reliable, and we really like the simple management.
Since cybersecurity is my main concern, this type of miscommunication relating to vulnerability blocking is crucial.
The zero-day protection and firewall rules are some of the most effective features for threat management.
This integration of the antivirus and the firewall works together to enhance security.
I particularly like the visibility it provides into network traffic, allowing us to identify and address issues efficiently.
The firewall feature of Sophos XG has been the most effective for threat prevention.
Integration with endpoint security products ensures seamless traffic flow and rule enforcement, even when endpoints are not directly connected to the firewall.
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
MURALI NIDAMANURI - PeerSpot reviewer
Experience improved network management with flexible and secure connections
I recommend that Meraki MX should improve to be a better solution for the next release by being more competent so that we can offer it as a primary solution among all other brands, although I don't have any specific feedback, while the competitors are also ahead of these solutions. Enhancing user experience is always required. Enhancing the seamless connectivity is crucial and user experience enhancement is needed daily, otherwise people find it outdated. New features should look and be dynamically connected, and users should not be bothered frequently when connectivity issues occur. It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
Samaila Yusuf - PeerSpot reviewer
Network protection strengthens through effective threat management features and secure access control
The zero-day protection and firewall rules are some of the most effective features for threat management. I can set the rules and features, and also use IPsec to connect all my on-premises servers and link them to Sophos UTM so that they are protected even when in the cloud. Additionally, I use it to control access into the building through a captive portal integrated across all the PCs we have, ensuring secure access only for authenticated users.
TarunPanchal - PeerSpot reviewer
Decades of expertise lead to seamless installations and robust security
I typically use the Sophos XG Firewall to enhance my cybersecurity by using all layers. The intrusion prevention system impacts my security posture effectively, as we have not faced any ransomware or cyber threats. I have more than 800 servers live from Sophos. The synchronized security feature has proven to be very beneficial, and I have not encountered any issues. Sophos XG Firewall has contributed to reducing overall costs because it helps save money. We purchased endpoint security for the first time last year, and even without endpoint security, it provides comprehensive security. Sophos XG uses AI effectively to enhance threat detection and response, securing from AI at the packet level.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
9%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
18%
Comms Service Provider
8%
Manufacturing Company
7%
Construction Company
6%
Computer Software Company
14%
Comms Service Provider
9%
Manufacturing Company
7%
Educational Organization
6%
Computer Software Company
15%
Comms Service Provider
9%
Manufacturing Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business261
Midsize Enterprise101
Large Enterprise144
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise17
Large Enterprise15
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise26
Large Enterprise26
By reviewers
Company SizeCount
Small Business139
Midsize Enterprise51
Large Enterprise36
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
Fortigate 60d vs. Meraki MX67 for a small company without a dedicated IT Department
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL I...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports netw...
What do you like most about Meraki MX?
I am happy with the technical support for the solution. I rate the technical support a ten out of ten.
What do you like most about Sophos UTM?
The most valuable feature of Sophos UTM is the endpoint protection feature.
What is your experience regarding pricing and costs for Sophos UTM?
The value between what I receive and what I pay is the best in the industry.
What needs improvement with Sophos UTM?
With artificial intelligence, there is room for improvement in all antivirus and security software. However, the bad ...
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat si...
What are the main differences in features between Sophos XG and FortiGate 80F?
Hi Arvind P , The Sophos XG firewall has a number of models right from XG86 to XG135w under the 1U Desktop Form Fact...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
MX64, MX64W, MX84, MX100, MX400, MX600
Astaro
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Hyatt, ONS
One Housing Group
Information Not Available
Find out what your peers are saying about Netgate, Fortinet, OPNsense and others in Firewalls. Updated: August 2025.
865,985 professionals have used our research since 2012.