"They have very good technical support and I have relied heavily on them."
"It has very good features; it's easy to use, configure, set up, and deploy."
"I love the simplicity of Meraki MX — specifically, the simplicity of the dashboard."
"It is easy to manage, which is one of the most important things for us. It is also flexible, stable, and scalable."
"It has the most advanced security features, for example, layer 3 and layer 7 firewall capabilities and the end team and IPS protection. It also has IPS, and it has very good functioning of cloning services. You don't actually have to touch the device. If you have multiple companies in different countries, you don't really require this device to be touched. You can get it delivered directly to any office of a country, and then you can simply put your configuration over the cloud. It's very simplified and easy to manage. It gives a very good granular visibility about your network. Earlier, a lot of things were lacking in the network. We were unable to identify where the problem was, but after implementing Meraki MX, we are able to dig down and identify where is the problem. We can easily and quickly identify the sources and the root causes of the issues."
"Its ease of configuration and management is very useful for us and for other companies that don't have an onsite IT person. It is easy to configure and easy to manage. It is easy to configure the VPN with the Auto VPN feature."
"I think cloud management is key. The cloud management and support are the two things that make the product great."
"We've had no issues with the scalability or the stability of this solution"
"We like the fact that the product is open-source. It's free to use. There are no costs associated with it."
"It is a very good solution for enterprises that need a VPN for their employees. It is the best way to provide a remote work facility to employees at a very low cost. Other solutions that I have had in the past were very expensive. Enterprises don't always have that kind of money to invest."
"The VPN is my favorite feature."
"The intrusion detection feature is the most valuable. It is an open-source firewall, so there is a lot of material on it. I also find the open VPN capability very nice. It is pretty customizable. The clustering and the high availability are the two biggest things to be able to get out of a firewall."
"It works. I put pfSense in, and it works. I can't think of any trouble I ever had with it. It runs on heat-sensitive appliances. They don't need a fan, so they don't overheat. It is affordable, fast, and very high-speed. It is built on BSD Unix, and it pretty much runs on any Intel processor."
"I have found the firewall portion for the blocking most valuable."
"pfSense is easy to use, has user-friendly dashboards, and useful blocking features."
"The solution has good customization abilities and plenty of features."
"The whole Cisco Meraki range requires easier access for cameras. For a security center, it would be helpful to have easier access to cameras through the portal. Its licensing cost could also be better."
"Meraki has some hidden features and information that is only privy to their engineers. If that information became available to us, then it would improve our ease of management, and we would be able to make certain adjustments instead of having to go to them."
"You can only have one tunnel in the whole infrastructure — one tunnel with one device."
"As far as what needs to be improved — nothing really comes to mind. It does what we need it to do."
"Meraki tech support staff have a lot more visibility into your network than you do, which is frustrating at times. I understand the approach is to keep the dashboard easier to understand. This will frustrate more advanced users at times."
"When we do API integrations with Meraki, they have always been hard as well as tedious to build. The data that we want out of the API integrations has been only recently available. Six months ago, it was hard to get someone to build something correctly or useful with Meraki APIs. Recently, they have made more data available on the API, but it is just a start. They need to do more."
"It would be nice if the different services, including the SIEM SOC and endpoint detection and response (EDR) were integrated into one, so that I don't have to go to different vendors for different services."
"From the improvement perspective, we need more monitoring capabilities. We want to have full-based access visibility, such as, what is happening when something is trying to reach and it is denying. We cannot see some parts of it. The integration of active directory with this product is not very fruitful. It has some bugs or lacks in the functionality of active directory integration. We are unable to identify where exactly and whether it has really applied our policy."
"There could be a way to remote to it through a mobile app. You can always browse through your browser on your mobile phone or tablet, but it would be good to have a dedicated app. I understand that iOS and Android developers are expensive, but there should be a mobile app."
"Could be simplified for new users."
"The technical support needs to be improved."
"We had training from an advisor for the configuring of this solution and it was not difficult. However, if we were not trained it would have been not as easy."
"The stability could be improved."
"The solution could always work at being more secure. It's a good idea to continue to work on security features and capabilities in order to ensure they can keep clients safe."
"In an upcoming release, the reporting could be more user-friendly. For example, the reporting in graphs and charts for the host can be cumbersome."
"In terms of areas of improvement, the interface seemed like it had a lot. The GUI interface that I had gotten into was rather elaborate. I don't know if they could zero in on some markets and potentially for small, medium businesses specifically, give them a stripped-down version of the GUI for pfSense."
Meraki MX is ranked 2nd in Unified Threat Management (UTM) with 15 reviews while pfSense is ranked 2nd in Firewalls with 58 reviews. Meraki MX is rated 8.2, while pfSense is rated 8.6. The top reviewer of Meraki MX writes "Makes it easy to stay on top of everything for security". On the other hand, the top reviewer of pfSense writes "Feature-rich, well documented, and there is good support available online". Meraki MX is most compared with Fortinet FortiGate, Cisco ASA Firewall, Cisco Firepower NGFW Firewall, Palo Alto Networks NG Firewalls and WatchGuard Firebox, whereas pfSense is most compared with OPNsense, Fortinet FortiGate, Sophos XG, Untangle NG Firewall and Cisco Firepower NGFW Firewall. See our Meraki MX vs. pfSense report.
We monitor all Unified Threat Management (UTM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
