


Trellix Active Response and Symantec Endpoint Detection and Response are two competing cybersecurity solutions. Trellix Active Response is favored for its customer support and pricing, while Symantec Endpoint Detection and Response is preferred for its advanced features.
Features: Trellix Active Response offers real-time threat detection, incident response capabilities, and user-friendly interface. Symantec Endpoint Detection and Response includes comprehensive threat intelligence, automated response features, and an extensive range of security tools.
Room for Improvement: Trellix Active Response could improve integration with other security tools, provide more detailed analytics, and enhance scalability features. Symantec Endpoint Detection and Response could simplify configuration, reduce resource consumption, and improve user navigation.
Ease of Deployment and Customer Service: Trellix Active Response features a straightforward deployment process paired with exceptional customer service. Symantec Endpoint Detection and Response has a more complex deployment but equally robust customer support.
Pricing and ROI: Trellix Active Response is considered more cost-effective and offers quick setup, providing significant ROI. Symantec Endpoint Detection and Response, although higher in cost, delivers substantial ROI owing to its advanced capabilities.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
While we haven't yet quantified the financial benefits, we recognize that there has been a return on investment, particularly with operational efficiencies provided by the alerts.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
I would rate technical support from Trellix Active Response as a seven because sometimes we face difficulties finding engineers quickly, leading to customer frustration.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
The scalability of Active Response is satisfactory.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
We would like Trellix to optimize the technology for these systems similarly to how it is deployed for normal endpoints.
There is room for improvement in the platform area and security area to make the dashboard visibility clearer and easier for customers to monitor malicious activities occurring in their environment.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Based on our evaluations, Trellix Active Response's pricing was the most feasible from a cost perspective.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
They notify us immediately of any vulnerabilities on the endpoints, allowing us to deploy a response quickly.
The most valuable feature of Trellix Active Response is that whenever any incident occurs, it allows us to disconnect from that particular network or area and shut down the system using commands.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.4% |
| Symantec Endpoint Detection and Response | 0.7% |
| Trellix Active Response | 0.6% |
| Other | 95.3% |

| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 20 |
| Large Enterprise | 48 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 7 |
| Large Enterprise | 9 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Symantec Endpoint Detection and Response is a scalable, stable security solution focused on threat detection and immediate response. It integrates seamlessly with antivirus software and offers extensive threat intelligence without heavily relying on signature-based methods.
Built for robust malware protection, Symantec Endpoint Detection and Response is suited for preventing threats such as phishing emails and network vulnerabilities. It offers easy deployment, strong global settings, and supports large-scale scans without network disruption. Despite its effectiveness, it faces challenges in pricing, interface complexity, and integration, alongside needing improvements in reporting and support. Moreover, it seeks advancements in AI-driven analytics and network deception capabilities.
What are the key features of Symantec Endpoint Detection and Response?In industries like banking and healthcare, Symantec Endpoint Detection and Response is trusted for securing devices against advanced threats. Its ability to manage security threats and provide antivirus protection makes it ideal for sectors with stringent security needs, helping maintain compliance and operational stability.
Trellix Active Response is designed for efficient endpoint protection and incident handling, with features like advanced analytics and user behavior monitoring. It allows swift identification of vulnerabilities and supports effective incident management through seamless system commands.
Focused on enabling secure corporate workstations, Trellix Active Response offers quick incident responses, comprehensive threat hunting, and defense visualization. The system prioritizes rapid log collection and correlation via the ePO dashboard, aiming to protect approximately 1,300 endpoints, especially on remote worker desktops and laptops. While it brings robust monitoring and investigation capabilities, the solution seeks improvements in analytics, interface clarity, and memory performance. There is a need for enhanced integration with on-premises deployments and AI functionalities.
What are the key features of Trellix Active Response?In corporate settings, Trellix Active Response is deployed for endpoint security, particularly for remote workstations that require robust protection. Companies transitioning from existing setups to Trellix benefit from its integration capabilities and threat hunting efficiency, supporting better management of active response tasks. Industry users appreciate the visual dashboard for improved threat response.
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