OpenText Real User Monitoring and ManageEngine Applications Manager are both popular products in the realm of application performance monitoring. ManageEngine Applications Manager appears to have an edge in terms of comprehensive features and better ROI, despite OpenText Real User Monitoring being appreciated for its deployment and customer service.
What features are offered by OpenText Real User Monitoring in comparison to ManageEngine Applications Manager?OpenText Real User Monitoring is valued for its real-time monitoring, analytics capabilities, and detailed insights into user experiences. ManageEngine Applications Manager is praised for its extensive integration options, customizable dashboards, and broader feature set that often outweighs the specific detailed monitoring offered by OpenText.
What areas of improvement can be found in OpenText Real User Monitoring in comparison to ManageEngine Applications Manager?OpenText Real User Monitoring reviews indicate a need for better reporting tools, more intuitive alert settings, and improvements in training resources. ManageEngine Applications Manager could benefit from enhancements in its training resources, minor usability tweaks, and more responsive customer support.
How is the ease of deployment and customer service of OpenText Real User Monitoring in comparison to ManageEngine Applications Manager?Deployment for both OpenText Real User Monitoring and ManageEngine Applications Manager is generally straightforward. User reviews favor OpenText for faster deployment times and responsive customer support, while ManageEngine also receives positive feedback on deployment but occasionally less so on the support front, where quicker resolutions are desired.
What setup costs and ROI can be seen with OpenText Real User Monitoring in comparison to ManageEngine Applications Manager?OpenText Real User Monitoring is seen as cost-effective with a decent ROI, though some users feel the setup costs can be high. ManageEngine Applications Manager is often highlighted as offering better overall value and ROI, with competitive pricing that users find justifiable given its feature set and performance advantages.
| Product | Market Share (%) |
|---|---|
| ManageEngine Applications Manager | 0.7% |
| OpenText Real User Monitoring | 0.6% |
| Other | 98.7% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 4 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 3 |
| Large Enterprise | 7 |
ManageEngine Applications Manager is an application performance management (APM) solution that is designed to give users deep insights into both the way that their applications perform and the way that users of those applications experience them. Organizations can use this solution to identify areas where their critical applications are lacking and address them before there are any negative repercussions. ManageEngine Applications Manager is the kind of tool that companies of all sizes can use to keep their applications running in the best way possible.
ManageEngine Applications Manager Benefits
Some of the ways that organizations can benefit by deploying ManageEngine Applications Manager include:
ManageEngine Applications Manager Features
Some of the many useful features ManageEngine Applications Manager has to offer include:
Reviews from Real Users
ManageEngine Applications Manager is a solution that stands out when it is compared to many of its competitors. It is part of a complete suite of management tools that users can take advantage of. The way that ManageEngine Applications Manager keeps up to date with a regular schedule of software updates enables organizations to manage their applications without worrying that they are missing any important capabilities or features. If any feature is absent, users can integrate the solution with other monitoring solutions. ManageEngine Applications Manager regularly undergoes updates that ensure that users have access to all of the latest features and patches.
Rodrigo T., the CEO of AXIOVISTA spa, writes, “This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature.”
Syed A., the enterprise senior account manager of sales at a tech services company, writes, “Our customers appreciate that ManageEngine sends regular updates, upgrading their software several times a year.”
Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.
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