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Lumos vs Symantec Identity Governance and Administration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Lumos
Ranking in User Provisioning Software
22nd
Ranking in Identity Management (IM)
36th
Ranking in Identity Governance Administration (IGA)
10th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
1
Ranking in other categories
Access Management (43rd), SaaS Management Platforms (8th)
Symantec Identity Governanc...
Ranking in User Provisioning Software
8th
Ranking in Identity Management (IM)
17th
Ranking in Identity Governance Administration (IGA)
8th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Identity Governance Administration (IGA) category, the mindshare of Lumos is 2.0%, up from 0.6% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 5.6%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
Symantec Identity Governance and Administration5.6%
Lumos2.0%
Other92.4%
Identity Governance Administration (IGA)
 

Featured Reviews

YX
Mass Spectometry Specialist at a pharma/biotech company with 11-50 employees
Extremely reliable, definitely worth the price, with a unique feature
Our primary use case is for proteomics to identify and quantify proteins and samples It has improved our organization because it is fast, accurate, and easy to maintain. The most valuable feature I have found is the electron transfer piece is unique and helpful. One item I would like to see…
reviewer2183661 - PeerSpot reviewer
Managing Director at a consultancy with 1-10 employees
Has an easy initial setup process, but its technical support services need improvement
The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has improved our organization because it is fast, accurate, and easy to maintain."
"This product has allowed me to take the repetitive tasks away from a person so the value of a person is better."
"There are many valuable features within the solution; the product is easy to customize and it is also highly secure."
"The automated provisioning feature has been very key from an identity management point of view."
"The solution in which we have brought in CA Identity Manager, it is like combining multiple HR sources and it helps reduce thousands of hours of work."
"The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most complete solution on the market."
"All processes around user accounts are simplified, and assets and business modeling are improved."
"What Identity Governance does is that it allows us to see the full, big picture of all this inter-connectivity."
"When my architecture team and security team checked the solutions, CA has a better score than Oracle, and they had a better price."
 

Cons

"One item I would like to see improved is the ability to clean the deeper parts of the machine with simplicity."
"We've met with the product development folks, and as far as improvements, we're really looking at them from a user experience."
"The provisioning manager could use improvements."
"The product works slowly while accessing cloud-native solutions."
"The support from Symantec Identity Governance and Administration could improve."
"Version changes are long and tiresome."
"If you analyze the evolution of these type of solutions, there are still uncovered needs and the customers are still identifying needs."
"They provide a framework to develop your own connectors. A connector is a piece of software that integrates with the solutions that are not a part of the support matrix. Currently, it is difficult to create these connectors in this solution. Other solutions, such as NetIQ Identity, provide a better way to create your own connector. Currently, there is no cloud version. It should have a cloud version."
"Multiple issues with stability of the provisioning servers."
 

Pricing and Cost Advice

"The machine costs around five hundred thousand dollars."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
"Compared to other options, CA products are not that expensive."
"Pricing and licensing models are adequate and reasonable."
"The connector is free, and bundled with the product."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"The product has a good price in competition with another product with the same solution."
"The price is based on the number of users."
"The price is flexible for our existing customers."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Outsourcing Company
11%
Construction Company
10%
Financial Services Firm
7%
Financial Services Firm
11%
Construction Company
11%
Marketing Services Firm
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
 

Also Known As

No data available
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

 

Sample Customers

Information Not Available
Acciona, Core Blox, DBS
Find out what your peers are saying about SailPoint, One Identity, Omada and others in Identity Governance Administration (IGA). Updated: May 2026.
896,563 professionals have used our research since 2012.