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Lumos vs Symantec Identity Governance and Administration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Lumos
Ranking in User Provisioning Software
28th
Ranking in Identity Management (IM)
35th
Ranking in Identity Governance Administration (IGA)
10th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
1
Ranking in other categories
Access Management (43rd), SaaS Management Platforms (9th)
Symantec Identity Governanc...
Ranking in User Provisioning Software
9th
Ranking in Identity Management (IM)
23rd
Ranking in Identity Governance Administration (IGA)
8th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Identity Governance Administration (IGA) category, the mindshare of Lumos is 1.2%, up from 0.6% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 4.3%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
Symantec Identity Governance and Administration4.3%
Lumos1.2%
Other94.5%
Identity Governance Administration (IGA)
 

Featured Reviews

YX
Mass Spectometry Specialist at a pharma/biotech company with 11-50 employees
Extremely reliable, definitely worth the price, with a unique feature
Our primary use case is for proteomics to identify and quantify proteins and samples It has improved our organization because it is fast, accurate, and easy to maintain. The most valuable feature I have found is the electron transfer piece is unique and helpful. One item I would like to see…
reviewer2183661 - PeerSpot reviewer
Managing Director at a consultancy with 1-10 employees
Has an easy initial setup process, but its technical support services need improvement
The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has improved our organization because it is fast, accurate, and easy to maintain."
"This product has allowed me to take the repetitive tasks away from a person so the value of a person is better."
"The product is easy to install, setup and configure."
"The tremendous value at client locations has been a centralized and simplified identity provisioning and management solution."
"The product is relatively easier to use than other identity management products."
"I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."
"I don't see any issues with CA, and everyone in the business is happy with CA and their support."
"What I found most valuable in Symantec Identity Governance and Administration is its simple GUI. It's also easy to deploy compared to other products. With other products, you have to install the Windows version inside the Windows machine on all units, but with Symantec Identity Governance and Administration, it can work offline, so the solution is a little bit easier than other systems."
"Word mining and risk campaigns are the most valuable features of this solution."
 

Cons

"One item I would like to see improved is the ability to clean the deeper parts of the machine with simplicity."
"The tool is not scalable."
"The drawback with the CA Identity Manager is they don't have a connector to HR systems like SAP, or PeopleSoft, or Workday. That's a major drawback with the CA Identity Manager. For that we have to do lots of custom quoting to get data from HR systems. And if they could connect it to GRC systems, that's good to have in an identity product."
"Identity Manager has a lack of entitlement support, unlike other products that I have worked with."
"Integration capabilities with other solutions and formats, including JSON, could be improved."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
"We would like to see integration with analytics. Also, for them to be more efficient regarding discovering and implementing new rules."
"They should easier and better integration with other software."
"Currently, it is difficult to create these connectors in this solution."
 

Pricing and Cost Advice

"The machine costs around five hundred thousand dollars."
"The product has a good price in competition with another product with the same solution."
"Pricing and licensing models are adequate and reasonable."
"Compared to other options, CA products are not that expensive."
"The price is based on the number of users."
"The connector is free, and bundled with the product."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
"The price is flexible for our existing customers."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Construction Company
10%
Outsourcing Company
10%
Financial Services Firm
7%
Financial Services Firm
12%
Construction Company
11%
Marketing Services Firm
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
 

Questions from the Community

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What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
 

Also Known As

No data available
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

 

Sample Customers

Information Not Available
Acciona, Core Blox, DBS
Find out what your peers are saying about SailPoint, One Identity, Omada and others in Identity Governance Administration (IGA). Updated: March 2026.
885,837 professionals have used our research since 2012.