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Logz.io vs Trellix ESM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.7
Logz.io enhances ROI by streamlining monitoring, reducing costs, and improving system reliability, response accuracy, and customer satisfaction.
Sentiment score
3.2
In-house teams claim McAfee offers high ROI, but executives struggle to see it without C-level focused reports.
The accuracy of responses has also enhanced, leading to money savings and improved uptime, resulting in happier customers and overall positive metrics, indicating we have seen a return on investment.
Associate Director at Husk Power Systems
The biggest ROI comes from the reduced troubleshooting effort, less time spent managing logging infrastructure, and faster issue resolution.
DevOps Engineer at Veefin
 

Customer Service

Sentiment score
6.1
Logz.io's customer service is praised for responsiveness, though some suggest improved bug handling and consistent follow-up communication.
Sentiment score
4.3
Trellix ESM customer service is generally satisfactory, but technical support varies with noted delays and skill gaps.
The team is very responsive and knowledgeable whenever we need their assistance.
DevOps Engineer at Veefin
I have not had to reach out for customer support from Logz.io, as it has been very easy to set up and work with.
Associate Director at Husk Power Systems
It's rare for me to need them unless it's an issue with licensing, and they are the best in that regard.
Cyber Security Engineer at Protec
I would rate support for Trellix ESM 10 out of 10 because if we connect with the support in the UK, we get excellent support.
SVP IT at AS IT Consulting Pvt. Ltd.
 

Scalability Issues

Sentiment score
6.8
Logz.io is praised for scalability and flexibility, handling growth efficiently, though minor issues and cost concerns exist.
Sentiment score
8.6
Trellix ESM is highly scalable and adaptable, excelling in enterprise environments but may have limitations for medium enterprises.
Logz.io handles the growing log volumes and additional services very well without requiring major architectural changes from our side.
DevOps Engineer at Veefin
Logz.io has managed our organization's growth well; we have actually scaled down slightly to optimize for cost, which has worked well.
Associate Director at Husk Power Systems
Scalability is quite easier with Trellix ESM, because all we need to do is add more receivers to it, so it can go to any point.
SVP IT at AS IT Consulting Pvt. Ltd.
 

Stability Issues

Sentiment score
8.4
Logz.io is stable, handling large data, with effective support, positive user feedback, and aligning well with SLAs.
Sentiment score
8.3
Trellix ESM is generally stable with effective support, though some users experience bugs and interruptions affecting reliability.
 

Room For Improvement

Logz.io users seek improved access control, AI features, pricing, and dashboard customization for enhanced functionality and scalability.
Trellix ESM requires stability, HTML5 migration, and upgrades in customization, integration, support, usability, and AI for improved functionality.
Their features align with offerings from Elastic Stack and other prominent tools, including functionalities available from Prometheus or Grafana, providing centralized logging and other capabilities in the UI.
Associate Director at Husk Power Systems
Logz.io can be improved by adding more AI-assisted root cause analysis and by improving log retention flexibility.
DevOps Engineer at Veefin
If there is any device which is not covered, there should not be any additional charges for writing the custom parsers on that.
SVP IT at AS IT Consulting Pvt. Ltd.
 

Setup Cost

Logz.io's pricing receives mixed reviews; it's seen as both expensive and cost-effective, with transparency and flexible features appreciated.
Trellix ESM offers flexible, slightly costly licensing, valued for its SOC features, with straightforward setup and deployment.
While their pricing is quite good compared to the industry, from my company's perspective, we expect better value.
Associate Director at Husk Power Systems
Organizations that start with clear logging standards and retention policies can integrate applications, cloud resources, and Kubernetes workloads early to maximize the observability benefits.
DevOps Engineer at Veefin
 

Valuable Features

Logz.io offers scalable log management, AI insights, integrations, and supports data interpretation with usage-based billing, enhancing productivity.
Trellix ESM excels in real-time threat detection, user-friendly interface, quick deployment, and strong integration with other technologies.
Having logs from all the services and infrastructure in one place reduces our troubleshooting time and also improves incident response.
DevOps Engineer at Veefin
This enables us to obtain relevant information within two or three minutes of the incident, and it is quite real-time, providing triggers for root cause analysis that automatically gives us insights and suggests what we need to do without needing to read through everything repeatedly.
Associate Director at Husk Power Systems
The weakest point is it doesn't cover almost all the devices, so the customer has to be more dependent on the parsers to be written by the Professional Services team.
SVP IT at AS IT Consulting Pvt. Ltd.
 

Categories and Ranking

Logz.io
Ranking in Security Information and Event Management (SIEM)
33rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
10
Ranking in other categories
Log Management (28th)
Trellix ESM
Ranking in Security Information and Event Management (SIEM)
22nd
Average Rating
7.4
Reviews Sentiment
7.0
Number of Reviews
38
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Logz.io is 0.9%, up from 0.4% compared to the previous year. The mindshare of Trellix ESM is 1.0%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Trellix ESM1.0%
Logz.io0.9%
Other98.1%
Security Information and Event Management (SIEM)
 

Featured Reviews

Arkajyoti Misra - PeerSpot reviewer
Associate Director at Husk Power Systems
AI-driven observability has reduced investigation time and now improves uptime and customer trust
As for improvements needed in Logz.io, I think cost or pricing is always a consideration, especially since I come from a startup and an Indian company, making us look for products that provide better value for money. Compared to the market, their pricing appears decent but might need reevaluation as we scale further to remain competitive. The main concern for me is pricing, as feature-wise, I believe Logz.io is on par with other tools available in the market; however, it is not as widely discussed. Their features align with offerings from Elastic Stack and other prominent tools, including functionalities available from Prometheus or Grafana, providing centralized logging and other capabilities in the UI, so while the product direction is solid, improved pricing would immensely benefit us. I believe we have covered almost everything regarding improvements needed for Logz.io.
MD
SVP IT at AS IT Consulting Pvt. Ltd.
Offers comprehensive report generation while maintaining ease of integration
We need to improve Trellix ESM by making sure that most of the logging devices available in the global market should be covered, and if there is any device which is not covered, there should not be any additional charges for writing the custom parsers on that. We can add some new features regarding AI in the future for Trellix ESM, but the maturity will take a longer time. There are many false positives that happen in an environment during the first couple of months, or around six months, so the system analyst is not able to identify whether the event which has occurred is a true positive or a false positive.
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915,341 professionals have used our research since 2012.
 

Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Comms Service Provider
16%
Financial Services Firm
11%
Construction Company
10%
Manufacturing Company
10%
Comms Service Provider
16%
Construction Company
12%
Manufacturing Company
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise25
 

Questions from the Community

What is your experience regarding pricing and costs for Logz.io?
Organizations that start with clear logging standards and retention policies can integrate applications, cloud resources, and Kubernetes workloads early to maximize the observability benefits. They...
What needs improvement with Logz.io?
Logz.io can be improved by adding more AI-assisted root cause analysis and by improving log retention flexibility. They can also provide additional dashboard customization options. Logz.io is a ver...
What is your primary use case for Logz.io?
We have been using Logz.io for more than one year. Our main use case for Logz.io is centralized log management and observability. We collect logs from multiple applications and infrastructure compo...
What is your experience regarding pricing and costs for McAfee ESM?
When discussing Trellix ESM pricing and licensing, if you consider some premium product, the pricing also has to be premium, however, enterprise customers who look for a premium product, alongside ...
What needs improvement with McAfee ESM?
Areas of Trellix ESM that could be improved or enhanced include checking on the clients who are still on-prem, especially banks, as most are not moving everything to the cloud due to confidentialit...
What is your primary use case for McAfee ESM?
My customer's usual use case for Trellix ESM involves one client, as most of the users have moved to ESM. Nowadays, they don't use IPS only, since McAfee IPS is standalone; they incorporate firewal...
 

Also Known As

Logz
McAfee ESM, NitroSecurity, McAfee Enterprise Security Manager
 

Overview

 

Sample Customers

Dish Network, The Economist, Forbes, Holler, Kenshoo, OneSpan, Siemens, Sisense, Unity, ZipRecruiter
San Francisco Police Credit Union, Wªstenrot Gruppe, Volusion, California Department of Corrections & Rehabilitation, Government of New Brunswick, State of Colorado, Macquarie Telecom, Texas Tech University Health Sciences Center, Cologne Bonn Airport
Find out what your peers are saying about Logz.io vs. Trellix ESM and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.