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Logz.io vs Sentinel comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.7
Logz.io enhances ROI by streamlining monitoring, reducing costs, and improving system reliability, response accuracy, and customer satisfaction.
Sentiment score
5.5
Sentinel boosts ROI by tracking user behavior and reducing security costs, with returns often seen within three years.
The accuracy of responses has also enhanced, leading to money savings and improved uptime, resulting in happier customers and overall positive metrics, indicating we have seen a return on investment.
Associate Director at Husk Power Systems
The biggest ROI comes from the reduced troubleshooting effort, less time spent managing logging infrastructure, and faster issue resolution.
DevOps Engineer at Veefin
 

Customer Service

Sentiment score
6.1
Logz.io's customer service is praised for responsiveness, though some suggest improved bug handling and consistent follow-up communication.
Sentiment score
5.8
Sentinel's customer service is highly rated for quick, effective support, though low-priority and backend support may vary.
The team is very responsive and knowledgeable whenever we need their assistance.
DevOps Engineer at Veefin
I have not had to reach out for customer support from Logz.io, as it has been very easy to set up and work with.
Associate Director at Husk Power Systems
The customer support for Sentinel is very good; any tickets logged will be answered immediately within the given timeframe.
Senior Specialist at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
6.8
Logz.io is praised for scalability and flexibility, handling growth efficiently, though minor issues and cost concerns exist.
Sentiment score
7.8
Sentinel is highly scalable, integrating with devices and servers easily, though setup challenges exist due to skill gaps.
Logz.io handles the growing log volumes and additional services very well without requiring major architectural changes from our side.
DevOps Engineer at Veefin
Logz.io has managed our organization's growth well; we have actually scaled down slightly to optimize for cost, which has worked well.
Associate Director at Husk Power Systems
 

Stability Issues

Sentiment score
8.4
Logz.io is stable, handling large data, with effective support, positive user feedback, and aligning well with SLAs.
Sentiment score
8.2
Sentinel is rated highly for stability, though Java RAM issues and network sensitivity sometimes affect its seamless 5,000 events/second performance.
 

Room For Improvement

Logz.io users seek improved access control, AI features, pricing, and dashboard customization for enhanced functionality and scalability.
Sentinel's unclear security, complex interfaces, and integration issues hinder user experience and compliance, demanding improved customization and dashboards.
Their features align with offerings from Elastic Stack and other prominent tools, including functionalities available from Prometheus or Grafana, providing centralized logging and other capabilities in the UI.
Associate Director at Husk Power Systems
Logz.io can be improved by adding more AI-assisted root cause analysis and by improving log retention flexibility.
DevOps Engineer at Veefin
Price is always a consideration, so the price would be nice if it were lower.
Manager, Customer Success at Coltek Business Soltuions
 

Setup Cost

Logz.io's pricing receives mixed reviews; it's seen as both expensive and cost-effective, with transparency and flexible features appreciated.
Sentinel offers flexible subscription pricing with discounts, yet costs align with competitors, suitable for enterprises but pricey for small businesses.
Organizations that start with clear logging standards and retention policies can integrate applications, cloud resources, and Kubernetes workloads early to maximize the observability benefits.
DevOps Engineer at Veefin
While their pricing is quite good compared to the industry, from my company's perspective, we expect better value.
Associate Director at Husk Power Systems
They nearly always bill it in dollars, so if it can be billed in our currency, that would be helpful and fixed in our currency.
Manager, Customer Success at Coltek Business Soltuions
My experience with pricing, setup cost, and licensing shows that while it is a little on the higher side, since it is part of a package for all Microsoft products, I feel it is a better choice comparatively than other SIEMs in the market.
Senior Specialist at a tech vendor with 10,001+ employees
 

Valuable Features

Logz.io offers scalable log management, AI insights, integrations, and supports data interpretation with usage-based billing, enhancing productivity.
Sentinel provides comprehensive threat detection and analysis with seamless Microsoft integration, offering real-time insights and scalable security solutions.
Having logs from all the services and infrastructure in one place reduces our troubleshooting time and also improves incident response.
DevOps Engineer at Veefin
The best features Logz.io offers, particularly in log management, include the AI integration, which immediately conducts root cause analysis based on issues without needing a lot of manual setup.
Associate Director at Husk Power Systems
In terms of metrics showing how Sentinel has helped, as part of log filtering, we have reduced around thirty to thirty-five percent of false-positive incident creation.
Senior Specialist at a tech vendor with 10,001+ employees
Sentinel's best features include that it's a very easy product to use.
Manager, Customer Success at Coltek Business Soltuions
 

Categories and Ranking

Logz.io
Ranking in Security Information and Event Management (SIEM)
33rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
10
Ranking in other categories
Log Management (28th)
Sentinel
Ranking in Security Information and Event Management (SIEM)
14th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Logz.io is 0.9%, up from 0.4% compared to the previous year. The mindshare of Sentinel is 2.7%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Sentinel2.7%
Logz.io0.9%
Other96.4%
Security Information and Event Management (SIEM)
 

Featured Reviews

Arkajyoti Misra - PeerSpot reviewer
Associate Director at Husk Power Systems
AI-driven observability has reduced investigation time and now improves uptime and customer trust
As for improvements needed in Logz.io, I think cost or pricing is always a consideration, especially since I come from a startup and an Indian company, making us look for products that provide better value for money. Compared to the market, their pricing appears decent but might need reevaluation as we scale further to remain competitive. The main concern for me is pricing, as feature-wise, I believe Logz.io is on par with other tools available in the market; however, it is not as widely discussed. Their features align with offerings from Elastic Stack and other prominent tools, including functionalities available from Prometheus or Grafana, providing centralized logging and other capabilities in the UI, so while the product direction is solid, improved pricing would immensely benefit us. I believe we have covered almost everything regarding improvements needed for Logz.io.
PT
Senior Specialist at a tech vendor with 10,001+ employees
Improved incident monitoring has reduced false positives and supports audit-ready reporting
The best features Sentinel offers, in my experience, include the filtering features and the ability to run KQL queries so that I can understand what table has what and when the last log has been monitored and reported. Sentinel has positively impacted my organization by improving monitoring significantly. As a pay-as-you-go service, we are ingesting logs as needed. When the pay-as-you-go service is enabled, we can either ingest whenever there is a spike in the logs, and when there are fewer logs, we can reduce the ingestion. This approach is helpful for both the organization and me. In terms of metrics showing how Sentinel has helped, as part of log filtering, we have reduced around thirty to thirty-five percent of false-positive incident creation. We have also cleared some audits by enabling log retention in Sentinel, allowing us to pull out data for audits when necessary using both hot retention and cold retention. This has helped the organization as a whole.
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Top Industries

By visitors reading reviews
Comms Service Provider
16%
Financial Services Firm
11%
Construction Company
10%
Manufacturing Company
10%
Outsourcing Company
10%
Financial Services Firm
9%
Manufacturing Company
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Logz.io?
Organizations that start with clear logging standards and retention policies can integrate applications, cloud resources, and Kubernetes workloads early to maximize the observability benefits. They...
What needs improvement with Logz.io?
Logz.io can be improved by adding more AI-assisted root cause analysis and by improving log retention flexibility. They can also provide additional dashboard customization options. Logz.io is a ver...
What is your primary use case for Logz.io?
We have been using Logz.io for more than one year. Our main use case for Logz.io is centralized log management and observability. We collect logs from multiple applications and infrastructure compo...
What is your experience regarding pricing and costs for NetIQ Sentinel?
My experience with pricing, setup cost, and licensing shows that while it is a little on the higher side, since it is part of a package for all Microsoft products, I feel it is a better choice comp...
What needs improvement with NetIQ Sentinel?
Sentinel needs minimal improvement, though improvements are ongoing. Everything seems to be functioning perfectly, and I don't have any specific inputs for improvements I would like to see in Senti...
What is your primary use case for NetIQ Sentinel?
My main use case for Sentinel is that I'm a subject matter expert for Sentinel, specifically for security incident event and event management. I head the SME for SIEM in LTIMindtree for this curren...
 

Comparisons

 

Also Known As

Logz
NetIQ Sentinel, Novell SIEM
 

Overview

 

Sample Customers

Dish Network, The Economist, Forbes, Holler, Kenshoo, OneSpan, Siemens, Sisense, Unity, ZipRecruiter
Faysal Bank, GaVI, Handelsbanken, ISC Mªnster, Lambeth Council, Swisscard, The Municipality of Siena, Tukes, University of Dayton, University of the Sunshine Coast
Find out what your peers are saying about Logz.io vs. Sentinel and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.