LogMeIn Pro vs ScreenConnect comparison

GoTo and ConnectWise are both solutions in the Remote Access category. GoTo is ranked #24, while ConnectWise is ranked #16. GoTo holds a 1.7% mindshare in VUS, compared to ConnectWise’s 3.0% mindshare. Additionally, 86% of GoTo users are willing to recommend the solution, compared to 93% of ConnectWise users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 29, 2026

LogMeIn Pro and ScreenConnect are competitive products in the remote access software market. ScreenConnect has the upper hand due to its comprehensive feature set that justifies its cost, particularly in advanced security and customization options.

Features: LogMeIn Pro offers key features such as file transfer, remote printing, and multi-monitor support, which emphasize flexibility for remote work. ScreenConnect provides extensive customization capabilities, strong security protocols, and wide platform compatibility, setting a high standard for tailored solutions.

Room for Improvement: LogMeIn Pro could enhance integration with external software, improve session management features, and offer more competitive pricing packages. ScreenConnect might benefit from a more user-friendly initial setup, expanded support for non-Windows operating systems, and better documentation for troubleshooting.

Ease of Deployment and Customer Service: LogMeIn Pro ensures easy deployment and offers strong service support, making it suitable for businesses without extensive IT departments. ScreenConnect, although it may require more initial setup, provides flexible options and comprehensive support, appealing to technically proficient organizations.

Pricing and ROI: While LogMeIn Pro's pricing can be considered high, it provides a substantial ROI through reliable remote work features and dependable support. ScreenConnect's pricing is more cost-effective with a lower price point, offering significant ROI with flexible IT support tools, providing a compelling value proposition for budget-conscious buyers.

To learn more, read our detailed LogMeIn Pro vs. ScreenConnect Report (Updated: August 2026).

Buyer's Guide

LogMeIn Pro vs. ScreenConnect

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of August 2026, in the Remote Access category, the mindshare of Microsoft Intune is 5.4%, down from 10.9% compared to the previous year. The mindshare of LogMeIn Pro is 1.7%, up from 1.6% compared to the previous year. The mindshare of ScreenConnect is 3.0%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	5.4%
ScreenConnect	3.0%
LogMeIn Pro	1.7%
Other	89.9%

Remote Access

Featured Reviews

Anumula Hitesh

Senior Business Development Executive at Digitaltrack

Centralized device management has automated onboarding and improves remote security compliance

One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.

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Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Good remote services feature and easy to setup

With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

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Todd Blake

Senior IT Specialist at a healthcare company with 11-50 employees

Simple to set up, reasonable pricing, and useful remote control capabilities

I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like how Intune brings everything into one place. For example, you can set up conditional access to applications and devices inside Intune. I also like the segregation inside the Intune devices. You can segregate them by Windows, iOS, iPadOS, macOS, and Android. You can sort it by platform, so you don't need to go into the devices section."

"Microsoft Intune is the best solution available; we can connect with any device and handle all queries, which sets it apart from other tools available in the market."

"I have seen a return on investment right from the start of the tool's usage."

"The most valuable features of Microsoft Intune include remote updates. The update runs in the background, so there's no need in most cases to go on-site to do it."

"I like that we can implement conditional access."

"Configuration profiles, remediation, scripts, and auto-pilot features are very good."

"From the user perspective, Microsoft Intune enables access to corporate data and apps even on personal devices, which is convenient."

"The technical support of Microsoft Intune is good."

More Microsoft Intune pros

"It improves time and efficiency, both."

"The ability to easily connect back and retrieve data from the computer systems that I have."

"They recently included the Kaspersky Security Suite as part of their Central Product."

"It's even simple to remotely add a computer to our group. We can send a link to that computer and they just follow the prompts on the screen and they are ready to go - we can access it. It's very user-friendly."

"Once I landed on LogMeIn, they were so reliable, and they fitted my needs so well, that I have been satisfied ever since."

"Customer support was great because any issues I encountered were responded to in a timely manner and they were able to resolve any issues that I had."

"In our experience, we haven't had any issues; it's been stable, we're able to get to it, and it helps us run our business and service our employees better."

"It's the only product I need to be able to get to my office Outlook, to get my emails off that particular computer. Going the other way, sometimes I'll go to my home computer to do adjustments to my accounting system there."

More LogMeIn Pro pros

"Setup was very straightforward. All I had to do was write a GPO on my domain controller and it automatically installed the agent that I downloaded from the software. I literally had to do nothing."

"Compared to what's out there the pricing is probably a good value."

"I am able to support our remote users; this has been a great help."

"It's much easier to use ProtectWise Control than to use, for instance, TightVNC or VNC Viewer."

"Ease of use is good, it's very easy to use, very easy to understand."

"Remote connect via webpage. I use it to support employees when I am not in the office or when they are at a remote location."

"Being able to quickly remotely access other computers from anywhere, supporting our other users is simple and quick to do."

"I previously used TeamViewer and Chrome Remote Desktop, and ScreenConnect beats out both as it's easier to use than Windows Remote Desktop (outside of a local network) and it's less expensive than TeamViewer."

More ScreenConnect pros

Cons

"In terms of what can be improved, I am looking for better enhancements regarding Apple management, not only on the mobile device, but also on the laptop."

"From an end-user perspective of Microsoft Intune, I haven't experienced any challenges since installation. However, some customers have reported experiencing slowness when using lower versions of the Android system."

"Intune's server management could be better. If it could incorporate more features from System Center into Intune's Configuration Manager, it would be beneficial."

"The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market."

"It would be better if Microsoft can reduce the cost of the license, as we know the Intune device subscription is licensed per device at a cost of $2 a month, but for the best enhanced security and features we must add an add-on license or buy or upgrade to a bundling license such as M365E5."

"At the moment, we need more flexibility. We have some offices migrating to Windows 11 remotely. Sometimes, it is difficult to manage image installation because we have to collect some information before starting image deployment. Currently, Intune cannot collect the information needed for deploying new images."

"We have spoken to the technical support on a few occasions. They have only ever provided us with minimal information."

"Regarding mobile devices, Intune is good, but there are other services that I would say are ahead of Intune from an administration and reporting point of view."

More Microsoft Intune cons

"Unfortunately, LogMeIn is a long ways from being perfect. It has a lot of really great features, though they don't always work well."

"With Windows 10 we've had some issues with it crashing, and certain antivirus products cause it to fail. For the most part it's stable, but we do have an occasional crash mainly related to new operating systems. The new Microsoft Server and the new Windows operating systems sometimes have issues with it. But for the most part, in anything under, say, Windows 7, Windows 8, those seem to be pretty stable, and with the Microsoft Server 2012 and below, it's all stable. And I don't necessarily think it's LogMeIn. I think it may be Microsoft, to be honest with you."

"The only issue is that they could have a tier between 10 seats and 50."

"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."

"To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution."

"Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot."

"With our recent Windows 10 rollout, there was a rough patch, but that has been corrected."

"Would like for the client to be searchable."

More LogMeIn Pro cons

"We have had issues. We have had circumstances, for reasons we don't know, where the service will stop running, and when the service stops running that computer no longer becomes reachable. We haven't really seen that so much on desktops, but we have seen that happen quite frequently on server operating systems, Server 2008, Server 2012. You can install the product and then a week down the road it will just stop."

"At the moment, I cannot use my own domain to install it and use it with my clients."

"There can be some complexities when running patches or when building up all the profiles, making them areas where improvements are required."

"I was not thrilled with their support. I do not have a lot of time to deal with the attention which is needed to fix issues."

"The previous version of ScreenConnect was so old that it was blocked by Windows Defender, SmartScreen, and most anti-virus applications."

"My immediate supervisor said it was lacking in documentation and had too many words to describe how to use the product when crafting instructions to send to our third party consultant who was going to connect to our system behind our firewall."

"I have not had to deal with their tech support very much. When I have, I was not thrilled with their support."

"I thought it was a little bit difficult to set up, it was complicated."

More ScreenConnect cons

Pricing and Cost Advice

"All security solutions worldwide are expensive. Microsoft has allowed a small scale of features within Microsoft Intune for cost-efficient solutions. If you want the full suite, you need to invest more to gain better security features."

"Microsoft Intune costs about $7 per user per month, which is somewhat on the pricier end. That said, it's a reliable product, so it's fair."

"I am not that aware of the pricing, but as compared to other MDM solutions, Microsoft is providing a lot of things at the organizational level. So, it is quite reasonable as compared to other MDM solutions."

"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."

"The pricing is competitive, but it is not cheap."

"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."

"We don't get Intune as a separate module. Most of the time, we use it within an enterprise agreement like E3 or E5. Those licenses are at a good price, but what is annoying is that every single year they go higher."

"Our enterprise agreement includes Microsoft Intune at no additional cost."

More Microsoft Intune pricing and cost advice

"I think it's competitively priced. I haven't priced it out since we started with it, but the yearly subscription fee is worth it. It's not outrageous, and I believe that it's worth it for our company to pay the fees for the use of the product."

"Pricing is what I'm upset with. Now, that they bought everybody up, the price doubled."

"It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit."

"The price point has gone up significantly. We used to have a lot of other customers. I used to sell it to other customer sites. But they've moved to TeamViewer, SiteSecure, and several others. There are four or five others that they went to because they're being more competitive on their pricing."

"It's pretty fair for up to five computers I think (it might be three - it's either three or five). After that, it gets a little expensive, so if they could get a little bit more aggressive on how many computers you can add in, that would be great."

"To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution. It used to be a couple of hundred dollars a year, now it's like $600 a year. We're definitely going to be switching shortly. Every year they have significant increases."

"The company does not scale the price based upon use."

"If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package."

More LogMeIn Pro pricing and cost advice

"We pay an annual licensing fee."

"It is priced fairly."

"Good price and works well."

"The cloud version is relatively inexpensive, but the on-premise version is expensive if you do not need three technicians, only one or two for concurrent sessions."

"ConnectWise Control is not an overly expensive tool. Its pricing is reasonable."

"Their licensing model is good, their pricing model is good, their service is good; bandwidth is excellent. They're consistent."

"For the price we pay, we definitely feel it's worth it, but there are some contenders in the market that are coming out now, whose products are as good; they are offering more features and the price is actually less than ConnectWise. All things considered, the biggest thing is the lack of patching in ConnectWise. If they could integrate that into the product, that would be a game changer, if offered at the same price point."

"We pay $3,000 USD for the service, yearly upfront."

More ScreenConnect pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Outsourcing Company

Construction Company

15%

Outsourcing Company

Comms Service Provider

Manufacturing Company

Construction Company

14%

Comms Service Provider

10%

Outsourcing Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	192
Midsize Enterprise	62
Large Enterprise	186

By reviewers
Company Size	Count
Small Business	11
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	6
Large Enterprise	7

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Comparisons

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Compared 11% of the time

Jamf Pro vs Microsoft Intune

Compared 10% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 6% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 3% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 3% of the time

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TeamViewer vs LogMeIn Pro

Compared 19% of the time

LogMeIn Rescue vs LogMeIn Pro

Compared 16% of the time

Microsoft Remote Desktop Services vs LogMeIn Pro

Compared 12% of the time

BeyondTrust Remote Support vs LogMeIn Pro

Compared 8% of the time

Parallels Access vs LogMeIn Pro

Compared 3% of the time

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TeamViewer vs ScreenConnect

Compared 9% of the time

Microsoft Remote Desktop Services vs ScreenConnect

Compared 6% of the time

N-able Take Control vs ScreenConnect

Compared 6% of the time

LogMeIn Rescue vs ScreenConnect

Compared 6% of the time

Airmeet vs ScreenConnect

Compared 3% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

July 2026

Download Microsoft Intune product report

Buyer's Guide

LogMeIn Pro

August 2026

Download LogMeIn Pro product report

Buyer's Guide

ScreenConnect

July 2026

Download ScreenConnect product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

ConnectWise Control

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

LogMeIn Pro provides efficient remote access capabilities, enabling centralized management and secure connection from anywhere. It offers streamlined services for IT teams looking to optimize their remote operations and support systems.

LogMeIn Pro is a robust tool that enables seamless remote access, facilitating IT teams in supporting widespread locations without physical site visits. Its integration with Kaspersky Security Suite ensures dependable performance and secure access. Users benefit from features such as remote data transfer, remote printing, organizing computer groups, and secure server access. While it assists in reducing a company's operational footprint, there are areas for expansion, like more intuitive navigation, flexible pricing structures, and responsive data transfer rates during heavy usage periods. Additional desires include better remote printing in basic versions, enhanced file sharing methods, integrated communication tools, native PowerShell support, and smoother Windows updates.

What are the key features of LogMeIn Pro?

Seamless Remote Access: Provides easy connection to desktops and systems from any location.
Password Automation: Simplifies security management by automating user credentials.
Centralized Access: Facilitates management across multiple systems with a single interface.
Integration with Kaspersky Security: Enhances system protection and reliable performance.

What benefits and ROI can users expect from LogMeIn Pro?

Time Savings: Reduces need for on-site visits, allowing for efficient problem resolution.
Enhanced Productivity: Remote capabilities allow users to manage tasks from anywhere.
Cost Efficiency: Lowers travel and operational costs through centralized remote management.

Companies utilize LogMeIn Pro across sectors to manage IT systems, support clients without visits, and transfer data between locations. It's particularly useful in industries such as retail for managing convenience stores and for remote work, ensuring uninterrupted service while traveling or overseeing operations across states.

GoTo

ScreenConnect enables seamless remote access to desktops and mobile devices with robust security features, minimizing customer downtime and safeguarding interactions.

ScreenConnect stands out with its customization options, allowing users to white-label their software and showcase brand identity in every support interaction. With AES-256 encryption and two-factor authentication, security is integral. The Support Premium edition includes ScreenConnect View, allowing real-time troubleshooting via mobile camera streams. Configurability and granular permissions ensure tailored access for team members, while unattended access and session persistence enhance usability and productivity. Integration capabilities and tool-sharing optimize efficiency, making it ideal for IT service providers.

What features make ScreenConnect unique?

Robust Remote Access: Facilitates seamless connectivity across devices.
Unattended Access: Allows remote management without user presence.
Customization: Offers white-labeling to match brand identity.
Session Persistence: Maintains connections across reboots.
File Transfers: Enables easy exchange of files during sessions.
Integration Capabilities: Enhances software functionality through third-party connections.
Session Groups and Triggers: Organizes sessions efficiently.

What benefits should users look for?

Stable Connectivity: Ensures consistent remote access.
Security: Features robust encryption and authentication measures.
Efficiency: Optimizes IT support processes and resource management.
Customization: Tailors the software to individual brand needs.
Ease of Use: User-friendly interface for straightforward operation.
Scalability: Adapts to the growing demands of organization.

Organizations use ScreenConnect for remote support, providing IT teams with a tool to assist clients efficiently from anywhere. Managed service providers leverage features like unattended access to troubleshoot and manage IT issues across multiple devices. ScreenConnect's adaptability makes it suitable for companies with remote employees, ensuring seamless support and connectivity.

ConnectWise

Sample Customers

Mitchells and Buzzers, Callaway

The North Face, Slingbox, Lutron, The Weather Company

Jon Rosen Systems

Buyer's Guide

LogMeIn Pro vs. ScreenConnect

August 2026

Free Report: LogMeIn Pro vs. ScreenConnect

Find out what your peers are saying about LogMeIn Pro vs. ScreenConnect and other solutions. Updated: August 2026.

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