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LogMeIn Pro vs N-able Take Control comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
272
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
LogMeIn Pro
Ranking in Remote Access
22nd
Average Rating
9.0
Reviews Sentiment
8.4
Number of Reviews
20
Ranking in other categories
No ranking in other categories
N-able Take Control
Ranking in Remote Access
29th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.7%, down from 10.9% compared to the previous year. The mindshare of LogMeIn Pro is 1.3%, up from 1.0% compared to the previous year. The mindshare of N-able Take Control is 0.8%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Kelsey Braun - PeerSpot reviewer
Good remote services feature and easy to setup
With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.
Brian Hershey - PeerSpot reviewer
It covers you for HIPAA and PCI certification
Take Control is a way to remotely take over the console of a managed machine, but it also gives you other abilities. You can take over the console, access the registry, throw commands at it in the background, and manipulate the file system Take Control enables you to collaborate with end users.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product works very well for companies already using the full Microsoft suite."
"The policy and compliance monitoring of devices and the software deployment are most valuable."
"Application deployment and keeping the devices secure no matter where they are, by having this cloud solution — that has been great."
"We can implement a MAM policy in this Intune and protect the device through mobile application development without touching it. The interface is easy to use and understand."
"The feature that we need occasionally but is really important is the ability to remotely wipe a device, control it, and perform similar functions."
"Intune makes our organization more secure and flexible. We can onboard new employees faster and more securely. We are a governmental organization with strict regulations, and Intune helps us comply with those requirements."
"We were trying to solve many issues, mainly the lack of centralized management. Before Microsoft Intune, we had to manually support devices one by one, installing applications and configuring policies individually. When we implemented the tool, it became much easier to manage our devices. We enroll them in Microsoft Intune and can manage all devices with a few clicks. For application management, it's the same process. If we want to deploy applications to hundreds or thousands of devices, we can do it easily with just a few clicks. This also applies to policies."
"The feature of remotely wiping devices in Microsoft Intune is what I prefer the most."
"User interface."
"The biggest thing is the flexibility, you can use it as long as you can get an internet connection. You can use it pretty much anywhere you're at. It just makes it a lot easier. We are a small staff, and if nobody is in the office, LogMeIn gives us secure access to get in there."
"The ability to easily connect back and retrieve data from the computer systems that I have."
"They recently included the Kaspersky Security Suite as part of their Central Product."
"I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier."
"The remote connection is the most valuable, but we also use it for file transfer, that would be probably the second most valuable. The remote connection is a major time saver, it saves us from having to drive to each location."
"I would tell others who are looking into this solution that I feel that it's a secure solution. I never had any issues with its security element. I think that it's very simple to use. I think it is user-friendly, and you can work between computers pretty well on it."
"The most valuable feature is having it in a central location, all the different groups, and being able to ad-hoc or at will log on to whichever computer system I need to get to from a central spot."
"The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made."
"Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them."
 

Cons

"The pricing can be expensive if you are not combining it with other products."
"There is room for improvement in the remediation and detection modules, which are currently about eighty percent fully functional."
"It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect."
"A more incisive reporting tool with automated progress updates and graphical representation would be beneficial, as the current manual method lacks efficiency and visual clarity."
"In Microsoft Intune, there is significant slowness, and there needs to be more logs when we deploy software, parameters, or scripts to troubleshoot problems and errors in the interface, workstations, and Android devices."
"The security aspect could be more effective."
"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."
"Currently, Microsoft Intune's focus is mainly on Windows, but they can make much more improvement in terms of other platforms."
"I would enhance the product, so if I had two screens in front of me, it could connect to two computers simultaneously with the program. For example, if I had a computer at location A and a computer at location B and I am sitting at location C, it might be nice for me to be able to be connected to all three of those computers and move data between those three during one session. ​"
"​Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot.​"
"It does go down sometimes. You try to login, it tells you the workdesk computer is not available. It does kick you off a lot."
"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."
"The only issue is that they could have a tier between 10 seats and 50."
"Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more."
"It's never cheap enough. If we got it for free, that would be perfect. But I know it's not and won't be free. It's always going to be too expensive for me because we're a small company."
"With Windows 10 we've had some issues with it crashing, and certain antivirus products cause it to fail. For the most part it's stable, but we do have an occasional crash mainly related to new operating systems. The new Microsoft Server and the new Windows operating systems sometimes have issues with it. But for the most part, in anything under, say, Windows 7, Windows 8, those seem to be pretty stable, and with the Microsoft Server 2012 and below, it's all stable. And I don't necessarily think it's LogMeIn. I think it may be Microsoft, to be honest with you."
"The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."
"We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service."
 

Pricing and Cost Advice

"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."
"Previously the price was $4 per month per user. Now it's $2.25 per user per month."
"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."
"It is reasonable for the features it has."
"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"I have no comment on pricing of the solution."
"The pricing is good because customers are not complaining about it."
"On a scale of one to ten with one being the cheapest, the cost of Microsoft Intune is a five."
"We're paying $839 a year, so we're paying about $70 a month. We're using the smallest version of Pro."
"Pricing has been going up for just going back and forth between two computers. Last year I called and complained, they gave me a deal. This year, it's gone up to $350. I'm looking for a new source. It seems to be getting expensive for me to look back and forth. Come up with a different level of service for just communicating with two computers; I use it, maybe, five minutes a day."
"Pricing is what I'm upset with. Now, that they bought everybody up, the price doubled."
"I did not deal with the financial aspect but my impression is that they are more expensive."
"I have a tiered pricing. If I wanted to subscribe for three years, I will get a discount for that.​"
"If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package."
"The company does not scale the price based upon use."
"I am very happy to say that I have been very satisfied with the LogMeIn product, except for the escalation of the price. ​"
"N-able Take Control charges you a monthly fee for every customer that you have booked in, and it used to be inexpensive but it's a little bit more expensive now."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Educational Organization
12%
Financial Services Firm
9%
Manufacturing Company
8%
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
9%
Comms Service Provider
7%
Computer Software Company
20%
Real Estate/Law Firm
9%
University
9%
Non Profit
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about LogMeIn Pro?
The remote services feature is definitely the most valuable, along with the capability to print remotely.
What is your experience regarding pricing and costs for LogMeIn Pro?
The only issue is that they could have a tier between 10 seats and 50. But for 10 seats, the price is fair.
What needs improvement with LogMeIn Pro?
With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. L...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
SolarWinds MSP Take Control, SolarWinds MSP Anywhere, SolarWinds Take Control
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
The North Face, Slingbox, Lutron, The Weather Company
Bainbridge Technology Solutions, NKIT Systems
Find out what your peers are saying about LogMeIn Pro vs. N-able Take Control and other solutions. Updated: June 2025.
857,162 professionals have used our research since 2012.