No more typing reviews! Try our Samantha, our new voice AI agent.

LogMeIn Central vs ScreenConnect comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogMeIn Central
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Remote Monitoring and Management (RMM) (14th)
ScreenConnect
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
37
Ranking in other categories
Virtual Meetings (20th), Remote Access (20th), Remote Visual Support (3rd)
 

Mindshare comparison

LogMeIn Central and ScreenConnect aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 3.4%, down 4.7% compared to last year.
ScreenConnect, on the other hand, focuses on Virtual Meetings, holds 2.3% mindshare, up 1.8% since last year.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
LogMeIn Central3.4%
Kaseya VSA15.0%
NinjaOne12.0%
Other69.6%
Remote Monitoring and Management (RMM)
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
ScreenConnect2.3%
Zoom Workplace Business8.6%
Webex6.4%
Other82.7%
Virtual Meetings
 

Featured Reviews

Kelsey Braun - PeerSpot reviewer
Information Technology Specialist at Allegheny Coupling
Has good stability and an easy initial setup process
We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…
Todd Blake - PeerSpot reviewer
Senior IT Specialist at COMMUNITY HEALTH CONNECTIONS INC
Simple to set up, reasonable pricing, and useful remote control capabilities
I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For the servers, you have 24/7 unattended access, and for the clients, it may be 24/7."
"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."
"All in all, the ROI was great as it saved me a lot of time - And time is money!"
"One of the improvements they made was a LogMeIn Central client - that was a couple years ago - and that has been great. You no longer have to use their web interface. There's actually a client that you can install, which lists all of the machines and servers that you can access. That works really well."
"This solution has allowed granular permission access to machines, very consistent and solid most of the time."
"If you have a small footprint in the IT department, it's a very efficient tool to give a very well-rounded perspective of remote access and security control on devices, and in an environment where it's geographically disbursed."
"Unattended remote assistance is the most valuable for us – I save travel time and money."
"​The initial setup was pretty straightforward."
"We like the fact that on our website we can have the ConnectWise bit embedded, and it has instructions for the end-user about what they need to do. Previously, on LogMeIn, we used to have to almost talk them through everything... ConnectWise has step-by-step instructions, depending on the browser."
"It's very easy to use. Provides connections that are always on. It was nice to be able to see a list of end-points and see whether or not they were connected so I could troubleshoot any network issues I had."
"The product's two-factor authentication means we are not worried like before about the state of our security."
"I am overall satisfied with the product."
"If you are looking for a quick and easy web-based connection session without the need to be on intranet, then this is the solution for you."
"I do love the monitoring page. If you are using ConnectWise Control, which is the on-prem version, when you are logged into the admin panel, there is a status page that checks network connectivity, the status of the license, and so on."
"The product works well and is quite reliable."
"Unattended access is the most important feature."
 

Cons

"It's not really a true RMM product but more of just a remote access."
"Our clients are having issues with printing."
"Sometimes it just fails to load."
"The price. I complain about it all the time."
"The initial load is terribly slow and often has delays with the login page loading."
"Cost. It's probably worth the value, but the price increases over the last five years are getting harder to justify."
"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."
"There are some screens that are just ugly and difficult to manipulate."
"There is one back-end issue that I am running into at some of locations where I login to provide support, and sometimes port 443 is blocked."
"Reporting could definitely use improvement. With LogMeIn Rescue, I used to be able to, for instance, at the end of the month, pull off a report of every session. It was very simple... I could see the name that was typed in, the IP address to the computer that it was connected to, if it was running Windows... It just doesn't seem - there might be but I haven't found it - to be a way of pulling that information out of ConnectWise."
"The only slowdown I've seen is when quality settings are set to high - and this is primarily on Windows 10 machines that show a picture on the lock-screen prior to the password entry screen."
"Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment."
"What we need this product to do is to be able to control Windows Updates. LogMeIn Central allowed us remote access but also allowed to push and install Windows Updates, and third-party updates... When we made the switch to ConnectWise we lost the ability to do patching. That forced us, for our larger clients, to move to WSUS. We had to set up a VM on those larger clients to push Windows Updates and patches into the network."
"At the moment, there's absolutely no specific feature that we actually need additionally since all the features that we need are available."
"I would like ConnectWise Control to be more transparent on the real costs to renew their license."
"If it had Chrome capability, that would be great; being able to use it on a Chrome device."
 

Pricing and Cost Advice

"It is a little pricey. I have more than five seats, so I pay a $1000/year."
"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."
"Having to spend so much money on remote access is what I feel to be a necessary evil."
"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."
"The solution's price is reasonable."
"Pricing is a little on the expensive side, compared to what TeamViewer has offered."
"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."
"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."
"We pay an annual licensing fee."
"I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward."
"I download the product for free with ConnectWise RMM's license."
"Pricing is fair for Control and the licensing is simple."
"We pay $3,000 USD for the service, yearly upfront."
"It is priced fairly."
"Good price and works well."
"The cloud version is relatively inexpensive, but the on-premise version is expensive if you do not need three technicians, only one or two for concurrent sessions."
report
Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.
885,728 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
8%
Performing Arts
8%
Construction Company
8%
Educational Organization
7%
Manufacturing Company
10%
Marketing Services Firm
9%
Construction Company
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise7
 

Also Known As

No data available
ConnectWise Control
 

Overview

 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
Jon Rosen Systems
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: March 2026.
885,728 professionals have used our research since 2012.