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LogicMonitor vs Splunk Enterprise Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Organizations using LogicMonitor saved costs, reduced false alerts, improved efficiency, and enhanced visibility, preventing outages and boosting customer satisfaction.
Sentiment score
6.4
Splunk Enterprise Security boosts efficiency, reduces costs, and enhances visibility, providing significant ROI and improving security posture.
The return is more of value and savings in preventing costly downtime, making the savings of about $60,000 which we would have lost without LogicMonitor, and in IT staff efficiency, we save approximately 15 hours a week.
I can definitely notice a difference in our posture, uptime, and ability to solve problems and resolve outages much quicker since we have had LogicMonitor in place.
The documentation for Splunk Enterprise Security is outstanding. It is well-organized and easy to access.
We couldn't calculate what would have been the cost if they had actually gotten compromised; however, they were in the process, so every investment was returned immediately.
On average, my SecOps team takes probably at least a quarter of the time, if not more, to remediate security incidents with Splunk Enterprise Security compared to our previous solution.
 

Customer Service

Sentiment score
7.8
LogicMonitor's customer service is praised for its quick, knowledgeable responses, with a highly regarded chat feature connecting users to engineers.
Sentiment score
6.3
Splunk Enterprise Security offers expert support, though response speed varies; the online community and documentation enhance user experience.
Customer support is on point and very well trained.
The product mostly just works without issues.
We have paid for Splunk support, and we’re not on the free tier hoping for assistance; we are a significant customer and invest a lot in this service.
I have had nothing but good experiences with Splunk support, receiving timely and helpful replies.
We've had great customer success managers who have helped us navigate scaling from 600 gigs to 30 terabytes.
 

Scalability Issues

Sentiment score
7.9
LogicMonitor provides scalable, cloud-based monitoring for diverse users, efficiently managing extensive infrastructures with flexibility and adaptability.
Sentiment score
7.4
Splunk Enterprise Security is praised for effortless scalability, effectively managing increased data demands for both cloud and on-prem environments.
They are not licensed, so you could deploy one collector or 1,000 collectors for the same cost.
We currently rely on disaster recovery and backup recovery, which takes time to recover, during which you're basically blind, so I'm pushing my leadership team to switch over to a clustering environment for constant availability.
They struggle a bit with pure virtual environments, but in terms of how much they can handle, it is pretty good.
It is easy to scale.
 

Stability Issues

Sentiment score
8.2
LogicMonitor is praised for reliable performance, minimal outages, automatic updates, responsive alerts, and consistent availability with little maintenance.
Sentiment score
7.5
Splunk Enterprise Security is stable and reliable, with occasional performance issues linked to configuration or resource constraints.
It is very stable. I have never seen LogicMonitor itself go down.
They test it very thoroughly before release, and our customers have Splunk running for months without issues.
Splunk has been very reliable and very consistent.
It provides a stable environment but needs to integrate with ITSM platforms to achieve better visibility.
 

Room For Improvement

LogicMonitor challenges include enhancing alarm suppression, reporting, deployment, visualization, cloud monitoring, and desire for flexible alerts and dashboards.
Splunk Enterprise Security needs enhanced UI, simpler setup, better training, flexible pricing, improved integration, permissions, AI, and dashboards.
I wish the user interface would be customizable to allow users to create personal context-specific workspaces to hide irrelevant data, rather than trying to have a one-size-fits-all interface.
The container monitoring seems to be really behind compared to some bespoke cloud-native monitoring solutions that are designed around Kubernetes, containers, and ephemeral environments.
Improving the infrastructure behind Splunk Enterprise Security is vital—enhanced cores, CPUs, and memory should be prioritized to support better processing power.
Splunk Enterprise Security is not something that automatically picks things; you have to set up use cases, update data models, and link the right use cases to the right data models for those detections to happen.
For any future enhancements or features, such as MLTK and SOAR platform integration, we need more visibility, training, and certification for the skilled professionals who are working.
 

Setup Cost

LogicMonitor provides competitive pricing and strong value with scalability and premium features, though potentially costly for smaller organizations.
Splunk Enterprise Security is costly yet valued for robust features; best for larger firms despite complex cost management.
I saw clients spend two million dollars a year just feeding data into the Splunk solution.
The platform requires significant financial investment and resources, making it expensive despite its comprehensive features.
I find it to be affordable, which is why every industry uses it.
 

Valuable Features

LogicMonitor offers customizable dashboards, flexible alerting, integration, automation, and proactive alerts for enhanced system monitoring and insights.
Splunk Enterprise Security offers robust log management, analytics, and integration, enhancing threat detection, monitoring, and operational efficiency.
The dynamic alerting and root cause analysis have helped us fix issues before they cause a full-blown outage or degrade performance for end users.
If you need to troubleshoot, or if the Logic Module does not work exactly as needed, you can go in, look at the code, and fork that Logic Module to adjust the Groovy code to do exactly what you need.
This capability is useful for performance monitoring and issue identification.
I assess Splunk Enterprise Security's insider threat detection capabilities for helping to find unknown threats and anomalous user behavior as great.
Splunk Enterprise Security provides the foundation for unified threat detection, investigation, and response, enabling fast identification of critical issues.
 

Categories and Ranking

LogicMonitor
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
28
Ranking in other categories
Application Performance Monitoring (APM) and Observability (27th), Network Monitoring Software (24th), IT Infrastructure Monitoring (23rd), Container Monitoring (7th), Cloud Monitoring Software (18th), AIOps (13th)
Splunk Enterprise Security
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
369
Ranking in other categories
Log Management (2nd), Security Information and Event Management (SIEM) (1st), IT Operations Analytics (1st)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. LogicMonitor is designed for IT Infrastructure Monitoring and holds a mindshare of 2.1%, down 2.3% compared to last year.
Splunk Enterprise Security, on the other hand, focuses on Security Information and Event Management (SIEM), holds 9.2% mindshare, down 11.2% since last year.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
LogicMonitor2.1%
Zabbix12.0%
Datadog5.0%
Other80.9%
IT Infrastructure Monitoring
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Splunk Enterprise Security9.2%
Wazuh10.2%
IBM Security QRadar7.0%
Other73.6%
Security Information and Event Management (SIEM)
 

Featured Reviews

Maxwell Miya - PeerSpot reviewer
Has improved service reliability and reduced downtime by providing full visibility into infrastructure
I wish the user interface would be customizable to allow users to create personal context-specific workspaces to hide irrelevant data, rather than trying to have a one-size-fits-all interface. This would go a long way, as would introducing a usage-based pricing model for data ingestion, per GB of metrics or logs alongside a device-based model similar to New Relic, which would be more attractive for cloud-native companies with dynamic infrastructure. While dynamic alerting is great, the overall alerting system can be complex to configure. If LogicMonitor looks into going beyond the topology-based correlation to include AI that can group related alerts from different parts of the stack into a single probable cause incident, that will significantly improve the system.
Kyle Vernham - PeerSpot reviewer
Built-in searches and unified data access streamline alert investigation and boosts analyst efficiency
The two features I appreciate the most in Splunk Enterprise Security are the built-in searches, which have been very easy for us to get started with right out of the box, and the fact that it accesses all of our other systems. You can access it as a pane of glass rather than having to search individually. We also have the option to compare our analysts from our service to service. Splunk Enterprise Security helps our SOC team prioritize and investigate high-fidelity alerts more effectively by providing a more in-depth look and the ability to access a lot more of our data. Instead of jumping from several segmented systems, it allows us to have everything brought together in one place. For example, you have to move from our purview to our build system and to Splunk Enterprise Security, and it enables us to streamline that process. The built-in features of Splunk Enterprise Security, which we recently procured, have given us a good starting point and demonstrated the value of the product, providing an easy way to sell it to our company. The ease of getting everything into our purview helps us, and it serves as a good start for the investigation part in one location rather than what we usually have, which is jumping from system to system to system. Splunk Enterprise Security plays a role in our company's strategy to combat insider threats and advanced persistent threats by currently being in its technical test phase. We are still rolling it out, and it should help us find any insider threats based on information that our policy states should not be present in our system. Splunk Enterprise Security's risk-based alerting (RBA) has impacted our alert volume and analyst productivity because we've got many different systems feeding into it. However, it has helped to make it easier for our analysts to go through a set of events rather than 100 alerts. RBA allows us to streamline the process and customize it for our analysts. When it comes to leveraging Splunk Enterprise Security's dashboards and visualizations to communicate security posture to executives, it's pretty straightforward for any type of information. The visualization is easy to understand, but I haven't had any direct conversations with our executives.
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Comparison Review

VS
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
11%
Healthcare Company
8%
Computer Software Company
14%
Financial Services Firm
14%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise10
Large Enterprise8
By reviewers
Company SizeCount
Small Business110
Midsize Enterprise50
Large Enterprise257
 

Questions from the Community

What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What do you like most about LogicMonitor?
LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...
What is your experience regarding pricing and costs for LogicMonitor?
The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
 

Overview

 

Sample Customers

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
Find out what your peers are saying about Zabbix, Auvik, Datadog and others in IT Infrastructure Monitoring. Updated: October 2025.
871,358 professionals have used our research since 2012.