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LeadSquared vs Telecrm comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 4, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LeadSquared
Ranking in CRM
29th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
Marketing Automation (9th)
Telecrm
Ranking in CRM
172nd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Vincent  Milaok - PeerSpot reviewer
Business Development Manager at Shell
Automation has transformed our lead tracking and omnichannel follow-ups and drives higher conversions
The best features LeadSquared offers include the task feature, which is very useful in making it easy to track follow-ups, as well as automations, smart views, and integrations. LeadSquared has a very good automation tool that helps my team on a daily basis. Using this tool, I can update lead fields, send WhatsApp messages, send emails, create tasks, wait for events, and perform many other functions. Using this capability, we are able to completely automate our workflows and save a lot of time and cost. When it comes to integration, the apps marketplace allows us to integrate LeadSquared with various other applications. In our organization, we have integrated Shopify, telephony apps like Ozonetel, Nettel, Servetel, and Ameyo, and WhatsApp business provider Gupshup. LeadSquared has positively impacted our organization. The Canvas tool has helped us reach out to 200% more customers via WhatsApp approved templates. The Shopify integrations allow us to track abandoned checkouts, which we could not do before. This has turned out to be our highest converting lead source, with a conversion rate of approximately 37%.
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Top Industries

By visitors reading reviews
Construction Company
17%
Outsourcing Company
14%
Comms Service Provider
13%
Financial Services Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise5
No data available
 

Questions from the Community

What do you like most about LeadSquared?
The most valuable feature of LeadSquared is the customization.
What is your experience regarding pricing and costs for LeadSquared?
Since we use the enterprise solution, a lot of costs are involved. However, we use it because it helps us with our use case. We have an annual renewable license for LeadSquared.
What needs improvement with LeadSquared?
The solution’s UI could be more user-friendly.
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Comparisons

No data available
 

Overview

 

Sample Customers

Byju's Classes, Randstad, Trivago, Scripbox, Zoomcar, Quikr, Amberjack, Mettl, Flipkart, iNurture, Vedantu, Eton University, IIHT, NIIT, IILM, Ashoka University, BML Munjal University, O2 Spa, Body Craft, Acron Group, The Deltin Group,
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