We performed a comparison between Laserfiche Rio and OpenText Documentum based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."This is a very complete and powerful solution."
"OpenText Documentum has improved availability and performance in our organization."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"The stability is very good."
"The most valuable features of this solution are the security, storage, and document search capability."
"We like Documentum for its capacity and reliability."
"We would like to see more features for RPA and AI."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"The user interface can be a bit more intuitive."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"I would like to see performance improvements, especially regarding slow response times."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"OpenText Documentum needs to improve its support."
Earn 20 points
Laserfiche Rio is ranked 23rd in Enterprise Content Management while OpenText Documentum is ranked 3rd in Enterprise Content Management with 26 reviews. Laserfiche Rio is rated 10.0, while OpenText Documentum is rated 7.8. The top reviewer of Laserfiche Rio writes "A powerful solution that offers BPM and automation to assist with our digital transformation". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". Laserfiche Rio is most compared with SharePoint, DocuWare and OpenText eDOCS, whereas OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Alfresco.
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We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
