"We have been using Kryon Process Discovery for about a year now. With our initial tests and monitoring just a couple people, we were able to identify 79 possible use cases within a one-month period."
"Attended automation has diverted 34 percent of training calls to our tech support centers."
"The bot is typically about twice as fast as a person and more accurate, as long as the data going in is good. That is the biggest advantage."
"We use Kryon Studio to develop new wizards and we use the features to capture elements from the screen and automate processes... The screen capture allows us to interface with systems which don't have an API, or where the API is very expensive, and it allows us to do on-screen integration."
"The interface is user-friendly."
"It is very easy to learn and use. It is quite useful for any sort of back-office work. Any kind of work with low and medium complexity is very doable in ProcessRobot. For higher complexity, some refinement is required, but it is doable."
"This product is the best in terms of price and capabilities."
"The most valuable features of this solution are the cost and ease of use, it's very simple."
"The development time for ProcessRobot is very good compared to other solutions."
"I have found the scheduling and email notifications features to very good compared to other RPA tools I have used."
"This solution improved the reporting in our organization. The financial department was doing a lot of copy pasting from different sources to create financial reports. Through ProcessRobot, we were able to automate all those copy pasting and produce all those financial reports overnight."
"We have found some difficulties regarding the integration with legacy systems where the screen has elements in the Hebrew language. The connection to Hebrew, right-to-left systems, is more challenging."
"With the customer support, there have been some times where we have had to go through explaining the issue a couple times because it has gone through a couple of people's hands. There have been a couple of scenarios where we have had to re-explain the issue and bring somebody new up to speed on what is going on or what the problem is."
"I have seen some very minor occurrences where Kryon's interactions with Microsoft Office might cause the robot to hang. However, it is about one to two percent of the time where we are seeing this happen. It is such a small percentage that it's not even something that we are overly worried about. This would be where they might have some stability issues, but it could be the Microsoft Office API or how they are interacting together."
"The only unstable part is Studio where you build this stuff. In our version, the 5.25. It has a memory leak. If you leave it open for too long, eventually it just freezes. Saving your work, closing, and opening it just once a day is all it takes. However, this is a bug that I have noticed about the stability of the actual tool."
"We are looking to see more features implemented there are already available in UiPath or Automation Anywhere."
"Better support is needed for building custom components on top of ProcessRobot."
"It should be more stable, and their technical support should be faster. It should also have more integration with tools from other vendors, such as SAP and Oracle, and technology partners, such as Salesforce."
"This solution should be more resilient, with robots more capable of recovering after an error."
"Some automation features on some programs did not work smoothly."
"In an upcoming release, the exception handling mechanism could improve. The issue that we are facing is whenever there is a failure in any of the middle execution and if you wanted to navigate it to the end of the last line of execution, we do not have this feature available. If we had this feature it would make it even more stable."
"They need to come up with a little more on AI and precision discovery path to be able to record the processes."
Kryon RPA is ranked 13th in Robotic Process Automation (RPA) with 3 reviews while ProcessRobot by Softomotive is ranked 14th in Robotic Process Automation (RPA) with 7 reviews. Kryon RPA is rated 9.4, while ProcessRobot by Softomotive is rated 8.2. The top reviewer of Kryon RPA writes "The tool helps with speed to market, efficiency, and accuracy". On the other hand, the top reviewer of ProcessRobot by Softomotive writes "Easy to use solution with automated reporting capability". Kryon RPA is most compared with UiPath, Blue Prism, Automation Anywhere (AA) and Microsoft Power Automate, whereas ProcessRobot by Softomotive is most compared with WinAutomation by Softomotive, UiPath, Microsoft Power Automate and Blue Prism. See our Kryon RPA vs. ProcessRobot by Softomotive report.
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